"Product and service was excellent "
"Product was delivered in a timely manner and not in any way damaged. The driver kindly carted the flooring as close to my door as possible. I was very satisfied. "
"As a first time Build Direct customer I was skeptical. Jon was very helpful in explaining who the are and what they do. The "Southern Stacked Stone" we had delivered was just as advertised.
Dennis"
"The price is good for a high quality product and the service is excellent"
"The gray bamboo flooring we picked has worked well for us. We love the color and the quality.
Their customer service was amazing. Always helpful and addressed all our needs every step of the way. Dylan Chapman was the best! "
"Fast shipping, very friendly sales people. The free samples let us see how it would look before ordering. We liked so well our daughter is going to order floor tile for her house."
"I cannot stress enough just how much we LOVE our floors!!! They look absolutely Amazing. Everyone that has come I to our home says just how beautiful they are and I could go on and on. My husband is a General Contractor in construction and could've went a few places with decent prices but thought he would give Builders Direct a try because of we just couldn't pick a floor that we both really liked so when he went to this site and found the floor of our choice and read the detailed description size, professional grade and so on he went for it and We are so very happy and beyond satisfied that we did!! When we sell our home to downsize we definitely won't waste our time looking anywhere as we will come right back here for new floors. Great quality, fast delivery and no problems whatsoever with anything at all. Oooh!!! The PRICE cannot be beat for the flooring we chose, not even with my husband's discount!! Thank You Build Direct!"
"We are so pleased and happy with Build Direct the customer service, the product selection and prompt delivery we would choose you folks again."
"My new family room floor makes a huge difference. For the first time in 20 years we are spending almost every night sitting enjoying TV, music or friends in our newly decorated space. The flooring was as expected. BuildDirect sent me numerous samples, so I was able to order exactly what I wanted without visiting a showroom. The customer service was fantastic. They kept me in the loop regarding a slight mishap and followed-up more than once. Thanks BuildDirect. "
"We purchased floor tile from Build Direct, and can't say enough about how good our experience was. We were assigned to a customer service representative who would be the one to handle our order from start to finish. Our chosen tile was back-ordered, but came before expected. Delivery was professionally executed - not a tile was broken.
Follow-up with customer service was thoughtful and thorough, making sure we were completely satisfied with our purchase.
The tile itself is beautiful, and of good quality. No-one in our area could beat the price.
We highly recommend doing business with BuildDirect."
"Sales rep was very helpful on filling my order. I would buy from Build Direct again."
"We wanted a wood floor look in our main living area, but my husband was set on getting indestructible tile, considering we have 3 boys and a dog. We had a hard time finding what we pictured until we discovered BuildDirect. We're so grateful they were willing to continue sending us free samples, because we did finally find exactly what we had been looking for! The tile looks great and there was very little that had broken during shipping. It has been in for one month now, looks amazing, and seems to be holding up very well!
If you have any questions, reach out to the customer service team - they're all super friendly and helpful."
"went above and beyond the average seller, thanks so much, love my floors"
"Ordered approximately 550 sq. ft. There were no broken pieces. Excellent quality of slate tiles."
"Very happy with the end product...high quality compared to other floors we compared locally. Another big plus was the shipping response time when we requested free samples on a couple of occasions."