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Verified
5/5

2010-05-28

"Excellent service, speed of delivery and a quality product. Everything went very smoothly and quick. Can't say enough!"

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Verified
5/5

2010-05-08

"Ordered G73JH-A1, everything went smoothly for being a international customer, the delivery time was being late, but is was due the volcano ash on Island. But atleast i got the laptop and it was packed very well and it worked like a charm! "

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Verified
5/5

2010-05-06

"Excellent company, a pleasure to do business with. Eddie was extremely helpful and provided the quickest processing that I have ever had when dealing with an Online Company. The next time I need computer related gear, I will definitely look here first.
As for the G73JH-A1, I love it. Some small issues such as the key board freezing when playing Modern Warfare 2 and the gaming mouse sticks, but these are small issues. Not sure if I can get another mouse under warranty, but as for the keyboard issue, if anyone knows the fix, it would be great if it was shared.
In summary, I will definitely be back to shop at BTOTech.com.

A Happy and very Satisfied Marine.
"

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Verified
5/5

2010-04-30

"I have only positive things to say about my first experience doing business with Eddie and BTOTECH.

From the very moment I e-mailed Eddie, I was very well taken care of and provided fast, accurate and quality customer service. He was able to answer all of my questions to help me make a decision on my laptop purchase.

The ASUS G73JH-A1 arrived in mint condition and is working perfectly. But more important to me than the machine - was the speed, quality and honesty that I received through excellent customer service.

Thanks again! I am glad that I found BTOTECH and I am truly satisfied with my purchase. If I had the money, I would buy another from you!!!
"

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Verified
5/5

2010-04-27

"I am proud owner of Asus G73JH-A2 from BTOTech. It's been great to deal with them. Each of my 100+ mail was answered very quick and detailed. Shipping was fast. BTOTech tested my unit before shipping to assure that everything is fine. I could give them 6 stars if I can, but 5 is maximum. Anyway, I would highly recommend this reseller for everyone. If you are looking for best service ever, should consider buying from them.
Thanks BTOTech. I will purchase from you again 200% sure.
"

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Verified
5/5

2010-04-26

"Excellent communication. Fast shipping. Good packaging."

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Verified
5/5

2010-04-23

"Although I did have a bit of trepidation buying from a retailer i've never shopped from. I boldly went ahead using my sister's amex card (they have great buyer protection program). But I haven't regretted it. The phone service from Eddie helped me figure out what I needed and how best to get it to me in a rushed capacity.

I've read reviews on the G73 and i got exactly what I needed and BtoTech has gotten my loyalty for at least the next few purchases. If they keep the service and prompt delivery. I'll keep buying.
"

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Verified
5/5

2010-04-08

"Fast and efficient order processing, easy payment and shipping options. Laptop customized and delivered in great condition. Answered all queries on product in a timely manner. I would go back to this seller for future purchases without hesitation."

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Verified
5/5

2010-03-30

"Have to say one of the smoothest and Worry Free transactions i have ever done. & by ever i really do mean ever. Simply amazing. Fantastic communications, very entertaining times conversations .They don't shy out of having a real conversation with you instead of just getting a robotic response after you show real interest. Fast responses in Live chat & Emails before and after i made my order. I was in contact with Eddie throughout and he was simply fantastic. Very straight forward and to the point with his professional answers...I would rather that than a salesman who makes santa's elves seem serious and fills their customers with false hopes and long sweet Shakespeare like reply's like many other online sites i have come by nowadays. I ordered the laptop to Romania and Eddie & i went through various emails back & forth about updates. The laptop i ordered was Asus G73 .Even though Asus changed the supply of the Ram they offered compared to the one i ordered( Supply was 1333 and changed to 1066 after order) BTO Tech upgraded it free of charge due to the fact that 1333 was what i ordered when other sites may just Email you & go oops too bad. We changed shipping to Usps and they were honest enough to send me back the change to me from the extra money i sent. All in all Fantastic experience & if all businesses worked this way the world would be a bit better thats for sure. "Ready Eddie " is pretty much the best term i can use.He always has a plan B, C, D to Z as a back up.. My Fav. part about it all is the Honestly, good or bad news, you wont be hidden from it.

If you want a great laptop & service then this here is the place to order it from that's for sure. Specially for international customers, they're very helpful & friendly in all steps.

Note to International customers, if you get Usps then be sure to Google your countries post office site ( for example Romania Post in google for me living in romania) Their you can Input your usps tracking code & get detailed info about the whole process specially once it enters your country. Usps doesnt give you very accurate results.. They just say arrived in romania while the post office tells you details to even the exact post office. I saved a whole day that way( picked it up myself ). Usps stated attempted to deliver when it was actually in the post office all along due to it being close to closing hours...like i said it could save you a day if the office is close by... just a tip you could use.


Thank you once again Bto Tech & Eddie. Really has been a pleasure. To all reading this, Don't shy away from This place. Really truley is remarkable
"

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Verified
5/5

2010-03-26

"this was my first laptop purchase and it was a bit daunting. i called many places and browsed many forums and BTOTech's name came up a lot so i decided to give them a try. I called to ask about the availability of the asus g73jh-a2 and they said it was not in stock, but they also did not try to sell me on something more expensive or get me to buy a sager like a couple other places. i looked around and ended up calling them again a few days later and they had the a2 in stock. ordering was a breeze. the people were nice and did not feel like sales people trying to get you to buy something you dont actually want. i have nothing but positive things to say about my experience with BTOTech and if the situation should arise, i would definitely buy from them again. oh, no tax outside of new york was also a nice little perk. thanks BTO!"

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Verified
5/5

2010-03-20

"Excellent service, prompt reply's and always available on the forums and Live Messenger. It is hard to find an international seller that ships to Australia and they do this without hesitation and used UPS who are very quick, package only arrived in 4 days including customs clearance!

Would not hesitate to use again and can only recommend their services to anyone wishing to purchase an ASUS notebook, especially if you are international as they really know what they are doing!

Thanks!
"

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Verified
5/5

2010-03-15

"I pre-ordered an Asus G73JH-A1 laptop from BTOTech on January 29, 2010. Since Asus has always delayed the shipment of this particular model, my order was served on March 9, 2010 and I received it on March 13, 2010 here in the Philippines. That's pretty much faster than any other reseller I've heard of! I will definitely recommend them especially if you're ordering from outside the U.S.A. 5 days UPS Expedited shipping for only $140 is definitely a lot cheaper than other resellers.

Their live support on the website and email support are both topnotch. You can even receive an email reply from them after two minutes (assuming you emailed them during their working hours)!

They also tested my laptop first for possible defects before sending out to me. Compared to other big stores or resellers that do not perform stress testing on laptops, I would definitely give BTOTech a thumbs up for this additional service.

Eddie is particularly nice to talk with. He will answer all of your inquiries no matter how stupid your questions might seem to be. He even kept his word and did not charge me for additional fees charged by Paypal (even if it meant they're almost break-even with my order). They are highly technical and knows their trade very well. You can even ask for advices regarding your new laptop or other computer related issues you might encounter.

I will definitely order again from BTOTech.
"

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Verified
5/5

2010-03-04

"Slight delay in order processing, even though I chose rush order, but they made up for it with overnight shipping, and constant status updates. These guys are enthusiasts, enjoy what they do, and are very good at it. This is the second laptop I've purchased from them, and I've been very pleased with the results both times. They're very responsive to emails, forums, &c, and are generous with the advice. Highly recommended."

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Verified
5/5

2010-03-03

"always I buy from BTOTECH.
I live in Honduras.
For my it's the number One...
Good service, good products, excellence attention..
Thank you Bto...
Thank you Eddie
g
"

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Verified
1/5

2010-03-03

"btotech.com have sold me an ASUS G73Jh-A2 with an i7-820QM Engineering Sample (ES) CPU, instead of the Retail/OEM CPU, which I paid for.

I emailed btotech.com to ask them if they had accidentally sent me an i7-820QM ES processor instead of the OEM/Retail one which I paid for.

They told me that they had not made a mistake, and have admitted to passing off ES CPUs as Retail/OEM CPUs, so I hope that everyone reading this can jump to the correct conclusions.
"

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