"Never in my life would I have dreamed, that I would be charged 12.99 for not even a minute of phone use for 2 while months. I find it funny how they send you a billing statement a week before it is due and accrues a 5 dollar late fee. How convenient! Well played Blue Tone! I'm being charged a 12.99 "fee" that is not specified anywhere on their website or their billing statements. Nor is it forewarned that you need to pay any fees aside from the cents per minute that you use. When I did use it, I always had a hard time reaching my contacts. Half the time when I would call, my contacts didn't pick up and when they did, it was like I was listening to them through a tunnel! And I'm still being charged for a minute of service? Absolutely garbage phone service, customer service isn't any better, I'm canceling my service and taking my business elsewhere."

"I would give them -5stars if possible. I asked them to explain the charges on the bill. The rep could not explain. I payed the bill and canceled the account (unlimited minutes for a flat fee) mid March. I received a new bill. They charged me for February and beginning of March by the minute, plus they added a bunch of extra fees. The money is not much, but I can not believe how a company can stay in business with such practices. I asked to speak to a supervisor, or even the owner. Of course it was not possible. "

"There is to many extra charges charged in the bill. Beside the Account usage amount. Thank God I don't use long distance. Only when it is an emergency"

"Since BlueTone changed the override code my Mother has been unable to call any number overseas. Tried calling the service 3 times - still no resolution except that I was forwarded to Telstra (just to hear that it is BlueTone who should contact them on long distance calls problems). Would not recommend them."

"I'm getting charged every month extra 2.99 even when I don't use it. Or my calls cost under 1 dollar bit my bill ends up to be 8 dollars.. ."

"Excellent customer service, Blue Tone rep. Was very experienced."

"I was promised to get 2.9c/min, but after review my bill I found they charge me 10.3c/min before transporter surcharge and tax . The customer service could explain nothing to me, it looks like they see invoice the first time and don't have any ideas how they bill their customers.
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"Paid my bill through the bank, but on the next bill, it says I didn't pay my bill. I call to see what happened and was told payment was never received. 2 days later I received the next bill saying that it was paid, but then was charged additional fees. Called to cancel the account, but won't cancel it cause there are fees. Pay the fees, then call to cancel and they say it was never received. So they charge you again for the month. How do I cancel this scam of of a service? Also, when I went to sent up my account online, I wasn't able to do so....just trying to to sink your teeth in to you so you can never break free. Do not join!!!"

"I had some questions about services and the operator really helped me. As a result, some extra charges were dropped and the bill was more reasonable.
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"No problems making the call"

"This the best way to make long distance call from canada to every where in the world*****"

"I shifted from NECC, an outstanding reseller who provided my long distance for years, when it closed down for unknown reasons. Bluetone set a $30.00 limit on my account, when for years I ran balances well over that on two NECC accounts. These accounts, with very few exceptions, were paid on a timely basis, but BlueTone set a $30.00 limit on my account, is extremely inconvenient. My first impression of blueTone is not very good, but I will try to resolve the issues at hand.
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"every few months they invent another way to Take few dollars out of your pocket. YOU WILL BE AUTOMATICALLY ENROLLED IN ALL KIND OF PROGRAMS THAT YOU NEED TO PAY.... just like that...
YOU MUST KNOW THAT YOU WILL BE PAYING THE PRICE FOR 1 MINUTE EVEN IF THE PERSON IS NOT ANSWERING... than you'll have to fight for the principle of not being stolen EVERY MONTH rather than the 7 cents they charged you... ONE MONTH LATER THE SAME THING AND SO ON"

"I did not pay my bill on time and blue Tone, instead of sending me an email as a reminder, they just charged me 21$. Taking in consideration that my bill was less than 1$, I consider that the penalties are exaggerated, therefore I decided to move my business somewhere else. Also, there are hidden fees that did not exist in the beginning."

"I was pleasantly surprised when I got my bill last month amounting to $1.00!
I had a little problem reaching my friends in Austria but I think that is fixed now!"