"As many have noted, their shipping department can't get any order right. Mine was very simple and they shipped 3 instead of 2 of one item and missed shipping one item.

Otherwise, I was very happy with the merchandise and price."

"My ordered twice and each time something was wrong. The first time I ordered cosmetics gift sets and how disappointed I was when two mascara dried out from 2 sets. The prices were nice, about 30 dollars, but that's why it was cheap, the product was old!!! Another time I ordered children clothes, and they were sent seperately, moreover 2 dresses were shipped on October 24th, and after my several calls to them, to post offices, I got my items almost 2 months later!!!!!!!!!!!!!!!! Awful experience!!!!"

"Boscov's had the best prices on some bowls. Shipping was very affordable too. Received a notification that the bowls would be need to be special ordered and would take several weeks. Ended up taking only about 3 weeks. They were well packaged and all the bowls were fine. I would buy from them again."

"DON'T SHOP AT BOSCOV'S!!!!!! They will lie to you and rip you off. Dummy me didn't read reviews before I ordered 4 sets of sheets from these crooks. All of the sheets were on sale for $17.99, regularly $39.99. Sounds like a good bargain until I saw them. They are the worst quality fabric--fleece on one side only, the other side is really thin shiny polyester. The flannel sheets regular price was supposed to be $79.99, they are not soft and dont even look like flannel. Apparently its my fault for not knowing their stuff is crap. Boscovs doesn't stand behind their products! I'm welcome to send them back at my expense--its a very big box and would cost ME over $50 to send back.
"

"I had a wonderful experience with Boscovs. I ordered several clothing items, around 7, and 6 of them was shipped together, and a coat was shipped separately from another store. I ordered on Saturday, and they shipped it out on Monday, received my first box the following day, on Tuesday! Fastest shipping i have ever received from online shopping, and i shop online A LOT! i suppose it may have something to do with me living in New York, and Boscovs stores are all along the East Coast. My first box came from New Jersey, other from Pennsylvania. Anywho, the clothing quality is great, and i love all of them. It was packaged nicely and clothing were folded nicely. I had no problems with Boscovs, would definitely from them again!"

"I have ordered a wide variety of items from this store over the years, from clothing to houseware. They have never failed to provide high quality merchandise at great prices, as well as quick shipping at reasonable rates. Gotta love Boscov's! They have been very reliable. "

"I ordered 30 sheer curtain panels and received them very quickly. The price beat everyone else, and the shipping cost was very reasonable. I paid one shipping cost at the time I ordered even though my merchandise was shipped from two different places. I will definitely order from Boscov's again."

"Great Items at great prices if only their shipping department could get it right. They have completly screwed up my last three orders, duplicates of some items, none of others listed on packing slip. Security Tags left on items. Customer Service doesn't seem to care."

"The image of the item and description were wrong. The item shipped did not look anything like that on the item image. They have a bad return policy. Could not return item because I paid $20 for shipping which will not be refunded. The support representative was unresponsive and lying about item image. Never going to buy anything from this seller again."

"this is the worst retailer ever. Their merchandise is super cheesy and outdated. Go away already."

"It is horrible experience. Made an order on 9/5/2009 with 3 items. One item was shipped out on 9/8/2009. Called them, and was told that it takes 7-10 days to be processed. Never buy from them again. waste time."

"Horrible experience with this company. Ordered several items, among them 2 bras. They sent me the wrong one, even though the order was clear. Contacted them and was told they would pay for shipping back, but since there was not a local company where I live, I had to drive to another town to return the item. I asked if they would compensate me somehow for shipping the wrong item and then my having to drive to the other town to return it, as it was their error. They said no. I was going to speak to the manager who had told the rep no about this, but the rep said something that had me in tears (not their fault) so I gave it up and just asked if they could ship the correct bra. They said not until they got the return back. I drove up and sent back the wrong item. I waited approximately 2 weeks and nothing. Finally called them. The rep put me on hold and followed up on it. She came back and said the return department said they'd research and call her back. They never did. I called again. She checked on it and found the return department had all gone home. Needless to say I was pretty upset. She called me back shortly after we hung up and said she found a notation wherein they had stated the weather caused a problem creating a delay and they were expecting the returned item any day. I found that difficult to believe as it was spring time and approximately 2 weeks is a bit much for waiting on the weather in the spring. I was tired of dealing with this and let them know. This rep was probably the only pleasant thing about my experience. She stayed with my situation until she got it resolved. The correct bra finally came but I can honestly say - businesses who treat their customers like I was treated usually don't last long. My advice to date, DON'T BUY FROM THIS COMPANY!"

"I ordered Kitchenaid hard anodized 10 peice cookware on june 4 and i received yesterday.The price is very reasonable and i got it for 89$(89+19(s&h)=108$) which is the best price i ever saw.And the deleverd it on the day as they mentioned in the email.I write this rewiew becoz some people write the delivery is not good and its service is really good.I enjoy my cookware.Thanks for Boscov and i will defnintely go for another deal with this site."

"Ordered some cordial glasses on 4/16/09. Email confirmation received. 2 weeks later when I went to the web site to see where my order was, it is listed as a "special order" & won't be shipped for 6 weeks. There was no mention of this "special order" status when I placed the order. Oh, and a subsequent email informed me that I would have a $10 penalty if I canceled my order. These people are a major rip off!!! I would give them a ZERO rating. Will never order from them again & hope I've saved you some grief!!"

"This purchase went rapidly from a high to a low. I was looking for some additional pieces for a set of dishes we recently bought elsewhere. Boscov's had what we were looking for, with attractive prices and free shipping. I ordered three different but related products (23 Nov).

Three days later (26 Nov) I received an email saying my order had been packed and was awaiting UPS pickup. There was no mention of this being a partial fulfillment, so I assumed all three products were safely on their way.

That same day I got another email with an invoice showing just one of the three products, but with footnotes saying my order may ship from multiple locations on different days, so I didn't worry about it at all. (Orders from amazon often are split across different warehouses and it all works out fine.)

The next day (27 Nov) things started to get noticeably weird. I have to quote part of this for you: "We have not yet been able to locate part or all of your order." I suddenly had this image of them managing inventory like I manage the junk in my garage: I know something's out there, but I can't locate it. They can't locate it? What does that mean? They either have it or they don't, but this sounds like they just can't find it.

The "can't locate" email also said they'd "allow 3 more business days to locate the merchandise." Now my mental image is they give some stock picker three days to poke around the warehouse seeing if they can find my ice cream bowls. That's efficient.

The very next day (28 Nov) I received a pair of emails--one for each of the two missing products--announcing that they're no longer in stock and the order has been canceled. Those three days of trying to locate the products had dropped to one, but I actually feel good that the poor stock picker could go back to doing something more productive sooner.

The real gripe is that the products were listed for sale in the first place. There was no indication that they were out of stock or back ordered or anything like that. I get the impression their Web site software doesn't talk to their inventory software, which is an unforgivable state of affairs for an online merchant. Or perhaps their inventory management is so sloppy that they really aren't sure what's in stock--also unforgivable.

So here's the punchline: after getting the cancellation notices, I went back to the Web site pretending to start shopping all over again. The canceled products were still listed for sale!

The one product that did ship is due to arrive tomorrow. We'll see how that turns out."