"Excellent quality, dependable service, user-friendly online ordering system. I have recommended Book1One to colleagues and am a repeat customer.
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"Everything went well. The first copy of the book that I saw was impressive. We had pre-orders for the book and sent several before our treasurer's book fell apart. We checked all of the remaining books and found no problems but we had mailed 47 books. At this time only one book seems to be a problem."
"It could not have been easier. Tell what is some confusion on my part and staff promptly contacted me to clarify my order. My books arrived on time as expected and they're absolutely what I expected. "
"My new books look great! We had no problems and they arrived professionally packaged, undamaged, ready for the retailers! The price was reasonable and books arrived right on schedule. I'll be ordering more very soon! Thank you Book1One!"
"I used your guidelines of 1/4 inch and 1/2 the book was printed two sided which made the left page bleed into the spine Now I have to get it reprinted for a mistake I think is partially your fault for incomplete suggestion I suppose I'll use 3/4 inch all sides"
"I have had three custom books produced by Book1One. All have been high quality and good workmanship. They have produced the books on time and within the estimate they provided. When there were questions about file format and set up, they resolved the issues quickly to meet my requirements. I will continue to use them for custom binding of one-of-a-kind books."
"Very good turn around time"
"Our customers are so excited when they see their hard work completed. The hard cover books look great! "
"Even though the price is a little higher than other places, I am very satisfied with the final product. I will definitely use them again."
"I've used Book One whenever I need a quality short run. Easy to get estimates and uploading files is a breeze."
"Unacceptable for promised delivery date and communication was very lacking. They only communicated through email when they have your phone number and state on the website that they would call if needed. The only communicated with me through email and there were some very important changes and deadlines that needed to be taken care of immediately."
"great job. second project I've done with them and all went well."
"The staff was very helpful!"
"This was my third experience in publishing with Book1One, and again, I am so pleased. This was a small project of my poetry, and I only wanted a few books, and they did a stellar job. Even worked with me when I had difficulty sizing my cover by notifying me and allowing me to do re-do's. As in my two previous large projects, which were about 400 pages each and a few hundred copies (family histories), I am more than pleased with the end result of this small project. Couldn't be happier! Thanks, Marc!"
"After trying to figure out the margins and gain clarification on the phone, I got no help! Basically, "your choice." I know that but a little help would have been appreciated."
"I was unsure on the formatting for the front/rear/spine covers but a quick couple of emails and a phone call sorted that. Easy to deal with and I was very happy with the finished product. I only wanted four copies for my children so it wasn't cheap but they turned a great gift into an awesome one with the quality of the book. Delivery was all on time. Will definitely use again - If I ever write another book! . "
A rep from Book1One, Book1One, has responded:
“Joy, I apologize that the person you spoke with did not offer clarification on our margin recommendations. For hardcover books we recommend allowing at least a ¾" margin on the binding edge of each page of your book and at least a ½" margin at the top, bottom and outside edges of each page. For softcover, plastic coil and saddle stitch we recommend allowing at least a 1/2” margin on the binding edge of each page of your book and at least a 1/4” margin at the top, bottom, and outside edges of each page. I hope this helps and if you do have any other questions, don't hesitate to contact us directly.”