"Excellent service an I'm very satisfied that's why I'll always shop at blade hq!!! Thanks team
"
"Alyssa T. was awesome! I purchased a knife I was just not happy with and was able to return it no issues. I also purchased a sharpening stone that was broken on arrival, the glue had come undone and the stone broke in half. Alyssa processed my return and contacted me very quickly.
I have purchased several knives, bit drivers, and accessories from Blade HQ and will continue to do so."
“Thank for for the review! We'll be sure to pass this along to Alyssa!”
"Alyssa T. was great she helped me with everything that I needed and she made the process very easy and enjoyable BLADE HQ has all the great knives from every brand you can imagine I will definitely shop from them again in the future."
"I have been a customer of BladeHQ for over ten years and have never had a negative experience. From purchasing items to returns, everyone there has been very courteous and professional. Alyssa T. helped process and recent return/refund and everything went smoothly! I look forward to buying from them in the future."
“Thank you for the review! I'm happy that Alyssa was able to help you!”
"Great return policies, fast shipping and excellent customer service. I had great help from customer service rep. Alyssa T"
“Thank you for the review! I'm happy that Alyssa was able to help you! ”
"Very great customer service!!!"
“Thank you for the great review. We're so glad we were able to help!”
"John of Blade HQ was courteous and professional. He resolved my issue quickly and satisfactorily! Blade HQ "does" have the very best customer service..."
“Thank you for the great review. We're so glad John was able to help!”
"John was very professional, knowledgable, and helpful. I had an issue with my order and he got it sorted right away. I also appreciate the ease of reaching BLADEHQ's customer service; their number is easy to find and the wait time is short."
“Thank you for the great review. We're so glad John was able to help!”
"Bought 2 knives for 34.99each. The next day they went on sale for 24.99 each. I called to see if the could refund me the $20 difference. John the representative did not flinch. He verified my order and issued a credit. Very good customer service. John was prompt polite and fast on the phone. Reminded me of what customer service is supposed to be! Thank you very much "
“Thank you for the great review. We're so glad John was able to help!”
"I had an issue with my shipping address and billing address after making an online purchase. I called in and spoke to John that had it fixed and updated in no time. Great company and customer service is amazing. Thanks John"
“Thank you for the great review. We're so glad John was able to help!”
"John was professional, personable, knowledgeable regarding BladeHQ products. Purchase was efficient and John assisted with this process."
“Hello! Thank you for the great review. We're so glad John was able to help!
-Cindy”
"Lora was amazing. BHQ has best customer service on the planet and fastest shipping too. They take care of everyone. A+++++++ seller! "
“Hello! Thank you for the great review. We're so glad Lora was able to help!
-Cindy”
"Had an issue with my order due to shipping address not matching my billing address. Called customer service and spoke with Lora....she was great and straightened everything out in a matter or minutes. She also has a great southern accent!
Ed G."
“Thank you for the great review. We're so glad Lora was able to help!
-Cindy”
"I ended up having a pretty tragic issue with my order in which my knife went missing.
It took quite some time to get things in order but Aaron came through and sent me a replacement knife.
My replacement arrived very quickly and the packaging was over the top phenomenal.
I always got a quick response and great service, Aaron is the best!
"
“Hello! Thank you for the great review. We're so glad Aaron was able to help!
-Cindy”
"I had a question regarding a knife that I had just purchased and John was able to help me clarify my order with upmost diligence and care.
I appreciate the assistance given to me during my call."
“Thank you for the great review. We're so glad John was able to help!
-Cindy”
A rep from Blade HQ, bhqcustomerservice, has responded:
“Thanks so much for review! We're glad Alyssa was able to assist. We will pass this along to her!”