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Product & services pricing
4.75/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.91/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-08-07

Amazing and fast support

"Cloey helped me return a couple of knives I had purchased. Although these knives didn't work out for me I will definitely be back due to the amazing support I received from Cloey and others at BladeHQ. Great company with great support and friendly staff. Buy from them with confidence."

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Rep reply posted 2023-08-07
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you so much for the kind words--we are so appreciative to have you as a customer and Cloey for helping out! -Branson”


Verified
5/5

2023-07-07

The best

"Great prices and the best customer service "

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Rep reply posted 2023-07-10
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the kind words, Jason--we appreciate you! -Branson”


Verified
5/5

2023-07-04

super customer service

"Keith from customer service responded promptly to my issue and also resolved the issue again promptly"

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Rep reply posted 2023-07-05
A rep from Blade HQ, bhqcustomerservice, has responded:

“Hi Ken! Thank you for leaving a review. We will let Keith know! ~Tiffany”


Verified
5/5

2023-06-24

Keith S customer service and blade hq

"I have bought multiple knifes with blade hq had some knifes custom engraved some not. Price is amazing product is quality and customer service like mr Keith S is one of the best I have ever had and one of the main reasons I continue to make purchases and recommend this company to all my friends and family. "

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Rep reply posted 2023-06-27
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you so much for the kind words, we truly appreciate you as well as Keith for being assets to our company! :) -Branson”


Verified
5/5

2023-06-08

Support was beyond amazing

"Knifes never arrived after waiting 4 weeks email blade HQ and work with Brooke H to fix that she was the best, I couldn't have asked for anyone else that was the best customer support ive ever had."

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Rep reply posted 2023-06-08
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the kind words, Brooke is the best! We're so glad she helped out :) -Branson”


Verified
5/5

2023-05-31

First time buying from Blade

"This is the first time I've bought a knife with Blade HQ and if was amazing because I called customer service about personalizing my knife. I spoke with Keith and he was extremely helpful, knowledgeable and friendly. Could not have gotten a better Rep from this company. I'll be buying more knives from Blade."

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Rep reply posted 2023-06-01
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the great review, Tony! We're so lucky to have Keith on our team. :) -Branson”


Verified
5/5

2023-05-31

Best Around

"I always have great service and great prices from BladeHQ. It's my go to for all my cutlery!"

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Rep reply posted 2023-06-01
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you so much, we appreciate it! -Branson”


Verified
5/5

2023-05-24

Even When I received a product with a cosmetic defect, Blade HQ resolved the problem.

"I have purchased from blade HQ a number of times and have always been happy. My most recent purchase was shipped with a significant cosmetic defect. Keith from Blade HQ support responded to my concern quickly and resolved the issue. I have always thought well of Blade HQ but this experience only made me more satisfied with Blade HQ."

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Rep reply posted 2023-05-25
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thanks so much for the kind words, Josh! Keith is the best, we're so glad he helped out! :) -Branson”


Verified
5/5

2023-05-18

Best deals and value

"Blade HQ’s Melissa is super knowledgeable, and really helped me get my EDC knife. Got the G-10 940 with M4 steel."

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Rep reply posted 2023-05-18
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the great review, I will be sure to let Melissa know! :) -Branson”


Verified
5/5

2023-05-16

Blade HQ — THE PINNACLE OF KNIFE SUPPLIERS

"Great inventory of quality knives with great pricing and excellent customer service. If you ever have an issue just reach out to Keith S. He'll go above and beyond."

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Rep reply posted 2023-05-16
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the great review Stephen, I will pass your kind words over to Keith and the team! :) -Branson”


Verified
5/5

2023-05-12

Great customer service

"Cloey helped me tremendously with my return issue, would definetely recommend dealing with blade HQ."

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Rep reply posted 2023-05-12
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thanks for the review--we appreciate you! -Branson”


Verified
5/5

2023-05-09

What an experience!

"Lisa Q. went above and beyond with my customer service experience! I’ve never contacted Blade HQs customer service before, so this was my first time. But with only this one time, Lisa Q. has more than guaranteed you will always receive my knife buying business. Such an awesome experience I couldn’t recommend her and Blade HQ enough. "

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Rep reply posted 2023-05-11
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the review! I will pass your kind words over to Lisa. :) -Branson”


Verified
5/5

2023-05-08

Awesome Service!!

"Can't thank Keith enough for handling a shipping issue. Highly recommend Blade HQ!!"

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Rep reply posted 2023-05-11
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the kind words! We appreciate you :) -Branson”


Verified
5/5

2023-05-08

My mistake

"Lisa fixed my mistake quickly"

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Rep reply posted 2023-05-11
A rep from Blade HQ, bhqcustomerservice, has responded:

“Thank you for the review Rick, we're glad Lisa took care of you! -Branson”


Verified
5/5

2023-05-01

Kershaw Launch 4

"Keith was great to work with and very knowledgeable about the product, very personable as well. Thank you Blade HQ

Sincerely, Ernie Culp
"

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Rep reply posted 2023-05-02
A rep from Blade HQ, bhqcustomerservice, has responded:

“Hey, Ernie! Thanks for the kind words, I will pass them over to Keith. :) -Branson”