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Verified
2/5

2005-04-14

"Ordered Motherboard. Placed in shipping notes, no signature required for shipping. Noticed after 5 days it still said Will Ship in 24 hours. Also said FedEx which almost always ships signature required. Sent an email to clarify. After 8 emails and 11 days I got the part. I ordered 1 model and got another. The one I got is better, but not what I ordered. luuckily the other one still has the specs I require. No communication AT ALL from this vendor and very slow shipping. Will not buy from again after reading the reviews. I got lucky."

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N/A
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N/A
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N/A
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Verified
1/5

2005-04-13

"Ordered on 4/6/05.

NO CONTACT FROM THIS COMPANY!!! ORDERED EXT. HARD DRIVE, 3 STICKS OF MEMORY, CPU CASE, AND INT HARD DRIVE. NO PHONE CONTACT, GIVING THE RUN AROUND. NO EMAIL CONTACT, NO RESPONSE. FRAUDULENT COMPANY. DO NOT ORDER FROM THESE FRAUDS!!!
"

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Verified
1/5

2005-04-13

"Ordered an OEM mouse on 3/10 at 7PM.
Credit card promptly charged on 3/11.
Got shipping notification on 3/15.
Got a completely different shipping notification on 3/22.
Finally showed up on 3/25 by USPS Priority Mail.

Mouse and CD were in a bag dropped into an oversized USPS box. No padding at all. I notice they've added a "PRE-test before ship out" option to the advertisement for $5... their packaging method might explain why.

#1 - Two weeks shipping sucks.
#2 - Poor packaging.
#3 - IT'S NOT NEW, it's a refurb.

The mouse feet are worn, there's dust embedded on the bottom, and there's permanent marker through the bar code on the underside of the mouse with a sticker over it that says "WARRANTY VOID IF REMOVED". The advertisement says OEM, not refurb.

I emailed them three times. They don't respond. I sent a complaint to my credit card company.
"

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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being trustworthy
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N/A
Resolving problems
Making decisions on their own
N/A
Overall customer service
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Verified
1/5

2005-04-12

"Ordered 3/29, 4/12 no contact, Can't reach by phone & they won't reply to email. The UPS tracking number they sent me is bogus. I call them a fraudulent business. NEVER BUY FROM THESE CHEATS."

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Is consumer focused
Is committed to quality products and services
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Verified
5/5

2005-04-02

"I received all of my products and everything was great. I will shop from them again..."

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Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
1/5

2005-04-01

"Ordered 16 days ago. They charged the credit card immediately. The order status page has been saying "Will ship within 24 hours" for at least the last 10 days.

Update April 10: Attempts to email and phone were ignored, so I referred it to my credit card company. They have refunded my money, but the order status page still says "Will ship within 24 hours".
"

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Verified
5/5

2005-03-29

"Umm I ordered a item and I got it in the mail not much else to say about it great company"

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Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A

Verified
1/5

2005-03-25

"!!!BEWARE!!!Don 't buy from these people.
The reason their prices are so cheap is they will send half of what you order, then give you the run around when you try to get the rest.
I ordered five items, they got one right.
E-mail is ignored, phone calls get you wrong info
or more screw ups, if they ever answer the phone.
I ordered two gigs of ram, received two half gigs. Two Pioneer DVDRW's ordered, two LG's received. All of the statements on their web site
about "total customer satisfaction" are complete lies. They are liars and theives.!!!BEWARE!!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-03-24

"Ordered a NEC dvd burner and they sent me LG crap with horrible ratings. Also ordered a Western Digital hard drive and they sent no name hard drive. Do not buy from this seller. Worstbargainpc sends you crappy no name goods instead of the good stuff you order, and then charges you 15% restocking fees and other fees plus shipping. Read the fine print before you order."

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Verified
1/5

2005-03-23

"This place is a joke. I ordered on march 1st. Today is March 23rd and my item has not even been shipped yet. This is a bait and switch operation if I've ever seen one. They will change products on you without even telling you. I tried e-mailing, calling, and no reply or response or call backs from anyone. Very dishonest and shady company. DO NOT ORDER FROM THEM THEY WILL TAKE YOUR MONEY. They gave me a bogus FedEx tracking # and didn't send it to the right state (LA instead of CA). I wish I would have read review sites like this first before ordering from them. Very bad! STAY AWAY!"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
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Verified
1/5

2005-03-23

" I first ordered back in feb. and waited two weeks for some ram that should have taken two days to get to my house,I called them and they said that they rejected my oder and to try agian,they rejected my orders twice more for no reson,so finnaly I asked a freind to order it for me.
The order went through and got shipped,but insted of shipping UPS like I ordered, they sent me a tracking number for USPS and said my order would take aboult two weekes to get to my house. Its March 21 and I'm still waiting for the ram I ordered more than a month ago.GREAT SHIPPING
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-21

"Great deals, shipping was as fast as to be expected with regular shipping. Web site does not update once it gets to the point that it states "order will ship within 24 hours".
Overall a great site
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
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Verified
4/5

2005-03-20

"Good product, great price, slow shipping. Orderd on the 3rd of March recieved item on the 19th. I would order from them if i was not in a hury to recieve product."

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Verified
1/5

2005-03-17

"This company is a complete fraud. I have been making online purchases for nearly 10 years without any real problems; a few delivery hiccups but nothing like this. I purchased $46.00 worth of hardware for them, and noticed a mysterious $230.00 debit on my credit card from them, along with a $46.00 debit for the items I actually purchased. I began e-mailing them immediately after finding out. After 48 hours of non-response, I contacted Yahoo's Buyer Protection division, The BBB, The IFCC, and my bank to attempt to recover the $230.00 they essentially stole. If I cannot retrieve my money my only suggestion is that you never order from these scam artists. This company does business as us-depot.com, also, so if you are considering buying from either place, you will be ripped off. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-17

"Bought a Desktop. The product was defective. Filed RMA, everything is fine now. Use my new PC to leave this feedback."

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use