"I bought a Nikon D80 and the shopping experience was exactly the way it was supposed to be: Excellent service and fast shipping."
"Lisa at Berger Brothers has for the 2nd time delivered a great deal on an excellent camera to me in the UK. with the power of the internet I can buy anywhere in the world but with the best prices and customer service 2nd to none I can homestly recommend Berger Bros. as the best around anywhere!
My very sincere thanks to Lisa and Berger Bros. for all there help in suppling me with my light & motion housing for my underwater camerahire business. I am indeed a very happy customer.
Terry Reynolds www.underwatercamerahire.com"
"Wow! What can I say? Glowing reviews (and sucking up) are not in my nature as it's rare that I run into a company that can and does give me everything I need - great prices and exceptional service. Berger Bros. went way above the call of duty in serving me. I purchased a Panasonic AG-DVX100B, hard case, tapes, 2 tripods, filters, etc. from them when I was in a definite bind time-wise. Not only did I receive a personal phone call (3 actually) from the owner, Brad Berger, and a price matching one of the big boys on the net but he delivered when nobody else could.
I needed the Panny on Friday. It was Saturday night when I emailed Brad as a potential new customer asking for a price quote. I had looked at at least 8 different legitimate companies (not those dealing in "gray" or "black" market products) besides Berger Bros. Not one of them could guarantee me the camera in less than 7 days. Brad checked around, drove to a distributor and I had my camera and all the fixins' by Wednesday. More than enough time to field test everything. Everything was in perfect working order and as advertised. Even the Mack extended warranty I purchased through them was cheaper than anybody else.
If Brad is getting rich off his company it is well earned and deserved! I am a professional and am willing to pay more for exceptional service (which I rarely find anymore). And I certainly did not expect (a jaded midwesterner here) to find that level of service, expertise and pricing in New York.
I, for one, will be doing most, if not all, of my video/photography shopping at Berger Bros. from now on. They have earned a customer for life!
"
"I purchased an accessory from Berger Brothers, salesperson Lisa M, and there was a special request in the order (completely my request), which Lisa M, and her colleagues/supervisor at Berger Brothers, accommodated. While Berger Brothers/Lisa M did NOT have to do that for me, they did so despite having to "work harder" to get it done. It was beyond the call of duty but she cheerfully helped me out and I remember her/Berger Brothers for it! Kudos, Lisa/Berger Brothers, in helping out a customer who had an unexpected situation and for being so professional in handling this properly.
Very satisfied customer here. If only the others also would be so kind, it would be great! For their act of professionalism, as well as their excellent prices, I have no doubt that my future purchases will come from them. Thanks again!"
"I have order Nikon lenes AF-S 24-70mm f/2.8 G ED with help from Lisa Monahan. The transection is very smooth and handle with product knowledgeable to answer the question.
It is an A++ shop with confidence."
"Greeting very courteous, kind and professional. Binoculars were not in stock so the account representative called the manufacturer and had them drop ship item to my house with expedited 3-day shipping with no charge! Highly recommended A+ Extra Ordinary Customer Service!! Not your typical New York retailer!!!"
"Hands down the best internet transactions I've ever had. I bought a Nikon D300 with 2 lenses and a flash over a few weeks in 2 transactions. Lisa M is very knowledgeable and helpful. Price matching was not a problem. Free 2 day shipping is icing on the cake. I will definitely buy from Berger-Bros again."
"Got my Nikon D3. They helped me deal with a bank issue :) Saturday morning, my new baby came in and I haven't turned back to my D200 yet :) Berger-Bros was great!!!!"
"Excellent experience! Sales staff answered all my questions over the phone and then I placed my order on their website. Lisa called on Monday to confirm my order and offered some accessories but was not pushy. Camera kit arrived the next day. I'm thrilled!"
"Accessible, prompt and polite service. Knowledgable about the product and accurate about the shipping. Very price competitive."
"Finally a company with real people and real personalities. Dan & Brad are great. I'll be back!!!!
:)"
"I purchased a Fuji S5. Berger-Brothers was the least expensive. I was very impressed with the excellent customer service that I received. Lisa was fantastic in handling my purchase. I will definately buy from them again."
"I spoke to Brad and purchased a Sony lens and filter on 2/14/08. Both items were out of stock, so they had to be ordered. I received both items on 2/26/08 in perfect condition. I'm delighted dealing with Berger Brothers. They have lower prices. I recommend buying from Berger Brothers.
"
"Spoke to Lisa who was v.helpful. After searching online for a few weeks for specific products, talking to Lisa was a breath of fresh air!! Only too willing to talk & help. Organised shipping to alternative location, everything gone through and hopefully arriving any minute. So refreshing to find good, courteous service, no hesitation in buying from them again.
03.03.08 update - lens arrived ok in excellent condition and working better than i can of imagined. Absolutely delighted!! Thanks BB"
"Berger Bros is an excellent company to do business with. The people are friendly, knowledgeable, courteous
and willing to help. They are able to quickly answer any questions you have. Items were exactly as
described and promised. Shipping is fast. No problems whatsoever. Would not hesitate to do business
with them again. Highly recommend. Ask for LISA !!!!"