"I purchased a Canon 1D Mark III from Berger Bros, which they delivered to me on September 13th. The camera was out of stock from nearly every reputable retailer; Berger Brothers said that they could have one to me in September. On September 10th they called to let me know they were shipping the camera.

What impressed me the most, however, was their customer response during the sale. Most retailers would barely give me the time of day, but were more than happy to take my credit card number. Berger Brothers was honest about their shipment frequency and wait list time. They provided me an email address and phone number to check on the status of my order. They returned every call and answered every email. I was so impressed with their owners and reps that I'm recommending them to my clients.

If you're looking for a supplier where you actually feel like a client and not a number, give them a call."

"Very nice! Brad, the company president, can be reached on the phone, and he goes out of his way to make you happy. Delivery exactly as promised. Recommend 100%"

"Great Guys to work with, how many stores do you know where the owner would love to talk to you? Not many that I know of...Give Brad Berger owner of Berger Brothers a call he is very helpful."

"I just purchased a Canon EOS 1d Mark III and had a great experience. Brad really bent over backwards to help me out. Thanks!"

"I purchased a 1DMark III, extra battery lPE4, and hand strap E-1. I dealt with Lisa and Brad. They went out of the way to make sure that I was ordering the right products and to insure that my order was correct. They were very professional all the way. I needed my order shipped to another address and they verified that there was no fraud in the transaction. I was impressed that they took the time andd effort to do this. I needed the order shipped next day air and my order was delivered as promised. Highly recomend this company will be doing business with them again. Great service."

"My experience with Berger Brothers was EXCELLENT!

I ordered the Nikon AFS 200-400 mm F4G IF-ED VR Zoom online June 4. Lisa informed me on June 5 that the lens was not in stock, but they would do everything to get one for me. Given the option of waiting and working with them, or trying another dealer, I opted to stay with Berger Brothers. I SURE AM HAPPY I DID!

Over the next seven days Lisa updated me on progress, and on June 11 said she had located a lens that was being messengered to their store, and they would ship it to me that afternoon. I was leaving on a photo journey June 16 and really wanted the new lens. Shipped second day air, I had the lens early on June 13, giving me plenty of time to play with it before leaving town.

When a product is not available, customers can be disappointed, even frustrated. They did not know me from a mountain goat, I'd never ordered from them before. They treated me like I was a longtime customer. Lisa and Brad, the owner, conveyed confidence that a lens would become available. And it did. They honored their promise to me. Customer service was friendly, accurate, and freely offered. I HIGHLY RECOMMEND Berger Brothers, and intend to buy from them again."

"Ordered a Canon 1D Mark 3 from Brad at Berger Brothers. He filled my order in one week time between the phone order and receiving shipment at my door. No waiting lists, no hard sells, just a honest desire to quickly fullfill my photography equipment needs. Very smooth transaction. HIGHLY RECOMMENDED :^)"

"Just purchased a Canon Mark III from Brad at Berger Brothers. This was an A++++++ transaction. He was very knowledgable in guiding me in my decision and I will not hesitate to buy from him again in the future. I highly recommend Berger Brothers for your photography needs."

"I just purchased my 2nd Nikon D series camera from Berger Brothers - Brad, as usual was very helpfull making the purchase effortless - answering any and all questions that I had - my order arrived exactly when he had promised. When making purchasing decisions, it's nice to have personal professional service, without the upsell. "

"Best service/experiance of any camera/Lens purchase i've ever had. Brad Burger & Co. have delivered as promised and earned my business."

"Excellent communication. Delivered as promised. Called to confirm that item was on backorder. Did not charge credit card until item shipped. No pressure to buy extras."

"I purchased many items from this store over the years. I have always been treated fairly and honestly. Brad has often gone out of his way to accomodate my photographic needs. His inventory is amazing, I have yet to find something he does not have or can't get in a reasonable time. I purchased my Nikon D70s and lens from him and his price was not the lowest but it was close and fair. I have recommended him to many of my co-workers and all have raved about his business practices and pricing.

Thanks to all of you at Berger Brothers!"

"I could not have been more impressed with Berger Brothers. They had the lowest online price on a camcorder I was in the market to purchase. I ordered online through them. The next day, I learned that they were out of stock. Lisa at Berger Bros apologized for the misprint. She then took the time to track down the camcorder in another state and had it overnighted to my house. Fantastic, personal attention and concern for the customer. I am 100% satisfied."

"top notch from ny to oklahoma.. very pleased with sony dcr-sr100 for 200 cheaper than locally. was slightly upset to find out battery was 15 more than listed on their own web site and given lame excuse that talking to a person deserves a higher premium. this was easily corrected with absolutely no problems. i liked the fact that berger bros is an authorized sony dealer and is listed on sony's website. brad is very helpful and seems very fair. quality of service was high and that is all this review is intended to represent.."

"I'm a professional photographer who was in a bind. I needed to purchase an add'l camera body for an important event I was covering in 2 days. Yikes. Most sites told me there was no way they could ship in time -- they needed 24-48 hrs to ship, and many sellers had some BS about their price being different from what was advertised. Berger Bros. to the rescue.

They took my order (it was for a Canon 5D), and within 3 hours shipped it out Next Day Air. No curveballs with the price. They did offer extras, but not pushy at all. Then get this -- the manager Danny and the owner Brad called me (separate calls!) later in the day to personally tell me they shipped it out, and gave me the tracking #. Whoa. As a pro I've shopped them all (42st St Photo, Butterfly, B&H, etc.), but never quite the service like I rec'd with Berger Bros..

I'm super busy and usually don't write these reviews, but they deserved this one.

Thanks, Berger Bros.."