"I had good experience working with Curtis. "

"Received a poorly functioning battery and had to return it. The company accidentally shipped the replacement to the billing address instead of requested shipping address but quickly sent another battery to the proper address and called to confirm. Although they made a mistake they handled it well. They have been perfect in the past with other orders and even this mistake confirms their good business sense. "

"I was a little nervous ordering from Battery Barn, as I'd found some scandalous reviews. I'm happy to report that my replacement batteries for my Makita drill showed up MUCH faster than I expected (in 3 days) and seem to work well. I haven't used them very much yet, and will update or write another review if there's a problem. Thanks, Battery folk!
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Update, Dec 2010.
Having used the new batteries for a few months, I'm disappointed. They don't hold a charge as long as my older, dying batteries, and don't seem to have as much power fresh out of the charger. I haven't contacted Battery Barn yet.

I would NOT recommend these batteries.
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After contacting seller, I was told that I could exchange my batteries for another $20. Seems like throwing good money after bad.

TERRIBLE batteries. "

"I have been ordering from Battery barn for many years. If I am not certain what battery to order I email them and usually receive an answer within 24 hours. They go out of their way in helping me find the CORRECT battery to order & use.
Carl Scribner"

"For over 2years I have been buying batteries from the supplier The Battery Barn. I've ordered many batteries some as expensive as $60 each for power drills.. Last year, I got a bad package (8) of rechargeable batteries. They were bad and to his credit and he sent me another. I used them to no avail and they were bad as well. These AA batteries only lasted minutes in my small camera.
I took off on a one month trip. After coming home I forgot about them.
I did not send them back in a timely manner but after I send the whole bunch back and just asked for a credit for future batteries, and much communicating he told me I was over the time limit of 30 days which he never informed me of. I had paid for the batteries,the shipping, paid the return shipping and I was out of luck.
I told him I was recommended by family and I've sent him a lot of business......he just held his ground. He insisted on a 30day policy on rechargeable batteries. As you know it can take longer than that to figure out they are bad. So over a $18 credit of good will he chose to not respond.
I told him I was going to pass this story on and suggest to others do not do business with him.
The company I then went to was the
batterydepot.com
I suggest you try them next time.......
...and pass this on to anyone you know buying from them.
It's not the $ but the idea that we support someone and then they choose to "be right" over giving fair customer support.

RY Little River, CA


"

"This is my second purchase from battery barn. The first was for 2 batteries for a panasonic camera a year ago. This time it was for 4 batteries for a Canon 40D. Both occasions have been a pleasure. No worries, fast shipping, items received as described, and well packaged. Will be doing business with Michael L in the future."

"I recently ordered two different camera battery's and a charger. I live in western Canada, it took two weeks to arrive, and I did have to pay duty on the purchase, but everything I ordered was correct, and works perfectly, and I am very happy with the price of my order. I will be making purchases from the Battery Barn again, and I will recommend The Battery Barn to everyone that I know."

"Order arrived quickly. Ordered qty 2 of an item, but only received 1 in the perfectly sealed package. After informing Michael L of the problem, and got this response "Okay, I will send you another one today, Don't come back here again." Why would I lie about not receiving a $6 item?! Michael doesn't have to worry, I won't go back there again after an insinuation that I am lying."

"Ordered from them on a Friday and received the item on Tuesday. Batteries where for 2 cameras, they were 3600mAh, and two 2400mAh. worked great, where cheap, and have a 2 year warranty. Will buy from again.

UPDATE**

I placed a second order for a 2200mAh battery pack for a Canon HV30. It was an extremely well priced item, compared to other trusted retailers selling a lesser sized pack for about $30 more. I ordered on a Friday Night, and the item arrived on Wednesday. That was with priority mail (3-7 day shipping) VERY FAST SHIPPING!!! Upon receiving the battery I noticed it said it was made in Japan while the battery that came with the HV30 said it was made in China. I wonder if the battery from battery barn is better quality than the manufacturers? Anyway the pack arrived with what seemed to be a full charge and a 2 year warranty. I highly suggest placing your next battery order from BATTERYBARN. GREAT PLACE TO BUY."

"Great service. Ordered the battery for my cordless phone on Thursday, battery arrived on Monday. Perfect fit, works great"

"I ordered two replacement batteries for my PD170 and Vx2100 camcorders. The Batteries were here in two days. One battery was wrong. I contacted battery barn and had a reply from Michael Liang within a couple of hours. He apologized, and had me the right battery in two more days, with a postage paid return box for the wrong battery. They made a mistake, but did what you would want a company to do in that situation; they apologized, and fixed the problem quickly. I'm impressed with my fist purchase, and will buy from them again."

"Battery Barn (Michael L) bent over backwards to give me good service. I thought there were problems with the battery I received, but it turns out that my Ipod and power supply were the problems. The battery was good. They gave me three different batteries and werre still willing to refund my money if I wasn't satisfied. Excellent company worth repeat business."

"Very fast shipping, excellent products and pricing. Absolutely outstanding customer service.

I had a very slight problem with the replacement batteries for my Panasonic TZ3, they were a little bit large for the charger (charged okay, worked fine in camera but difficult to insert and remove from charger). I wrote to inform them of the problem, didn't even ask for exchange or refund, just wanted to make them aware. They immediately sent me new batteries from their new supplier along with a postpaid mailer to return the others.

I've been buying from BatteryBarn for several years and will continue to do so, and recommend them to everyone!"

"After not seeing any recent reviews here and seeing their crappy looking website, I was unsure if I wanted to order from Battery Barn. However, I couldn't resist their very low prices.

I needed an extra battery for my Canon SD630 that I was going to take on a trip. Their VidPro/Power2000 branded battery was advertised as having a higher mAh level (meaning longer battery life) than the official Canon battery and at a fraction of the price. After using both heavily everyday for two weeks straight, I can safely say that the BatteryBarn battery does last longer.

I had no problems with the order, I got a confirmation e-mail but no tracking number as USPS does not have true package tracking. I ordered on a Tuesday before 4pm Central and they shipped it the same day, just as they promised. I got it just 2 days later (from Chicago to Indiana).

I would definitely buy from them again for my battery needs and I would also recommend them to anyone else who needs cheap batteries."

"Good prices with fast shipping. I wish I had found them sooner.
"