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Verified
5/5

2003-10-30

"Ordered a Nimh charger. Received quickly and shipping was free. Can't beat that. Buy with confidence. A+++"

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Is consumer focused
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
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Web site being easy to use

5/5

2003-07-24

"Ordered 3 batteries for my cordless phones; their prices were pretty good (some 15 to 20% below local retailers). They shipped promptly, and for free (for orders over $25). Will not hesitate to do business with BatteryBarn again."

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5/5

2003-05-23

"Fourth order. Fourth time, outstanding service. The only company I ever encountered where they would send you a replacement *before* you returned a defective item. It doesn't get any better than this."

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5/5

2003-03-06

"On March 4, 2003 I placed an order with Battery Barn for a charger and 8 1800 MAH NI-MH batteries. Today, March 6, 2003, I received the order by Priority Mail. The batteries that came with th charger were 1800 MAH as advertised but the 4 add on batteries were 2000 MAH! I'm a satisfied customer.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-12

"I bought a Sony battery for a Camcorder. Site is simple to use, battery arrived on time. Special plus: this store sells internationally, not everyone does! Shipping was very reasonable, shipping time to Israel was ten days inspite of Christmas/New Year traffic. Wish all stores would work like this one."

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Overall quality of the company
Pricing of products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-12-14

"I ordered the Lenmar OmniSource battery charger (model DCC02) from batterybarn. After few uses, I realized it is a very slow charger, even though it is a new charger. So, I called them up for a return. Frances, the lady representative at the store was very helpful. I returned and got full refund within 1 day. I am very pleased with their service, and would consider purchase again in the future."

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5/5

2002-11-14

"Order came in quickly and in a factory sealed package, a NP-FS11 battery for my Sony Cybershot F-55 camera. Ordered online hassle free. These folks are great."

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5/5

2002-08-08

"Very good Service! Fast delivery!!!
Ordered on monday and received it in CANADA on friday. Didn't have to pay custom tax too.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-05-29

"This company came highly recommended on a photography web page, so I ordered a battery and charger from them. Received it via Priority Mail 3 days later.

Excellent products at very, very low prices. They could use a professional web page redesign, and I've had felt more confident as a first-time customer if they had better in-stock/order tracking capabilities, but I have zero complaints in the end. The products are excellent, they were nicely packed, and the shipping was super-quick.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-27

"These guys are pretty good. Ordered my battery, and it arrived in 2 days. Amazing! Prompt service.

One thing though - their website seems very 'amateurish'. On the bright side, it is easy to use and navigate.

Prices were fair. Great to do business with.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-04-23

"Had a couple of orders with Battery Barn in last two weeks. On both occasions my orders were handled promptly and I received my products within 4 days. This is a excellent company to do business with.."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-04-05

"Ordered an AC-511 for my Canon G2, it
arrived only a few days later, much faster
than I expected. Excellent service! I would
buy from them again without hesitation.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-03-30

"Super easy to order from. A+++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-23

"Purchasing battery and charger on line was quick and easy to accomplish."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
N/A
Being trustworthy
Making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site