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Product & services pricing
4.69/5
Chance of future purchase:
3.75/5
Shipping & packaging:
2.50/5
Customer service:
4.25/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-05-10

Very prompt customer service

"I received an email response very quickly to a question I had, and each time I emailed to ask additional questions, the reply came right away. Impressive."


Verified
5/5

2024-05-10

awesome mugs!

"We love the logo mugs from Bargain mugs! High quality, beautiful design. Our customers love them"


Verified
5/5

2024-05-03

"You were recommended by a friend who also gave high remarks. Very easy to order and help by Kathy was very cordial and immediate."


Verified
1/5

2024-04-30

Wrong Colors and only one sided

"I ordered 290 mugs that were 4-color silkscreen. They told me the pantone color I had speced out was going to be too dark, so they made me change it. When I got the order, the new color was wrong and they will not fix the problem, stating that "it was within their color matching parameters."

And it took 6 weeks to receive them.

I DO NOT RECCOMEND!!!

Their customer service dept. reached out and we are trying to find a resolution
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-02

awesome!

"it is difficult to follow teh instructions like I could not add the clipart"


Verified
5/5

2024-04-19

Easy ordering

"Site makes it easy to order and customer service is prompt in answering questions!"


Verified
5/5

2024-03-27

Lots of choices - easy to order

"So far so good. Awaiting proof.."


Verified
5/5

2024-03-12

Fast Service

"Thank you for meeting my turn around requirements!"


Verified
5/5

2024-03-11

NEEDED A CUSTOM BEER VESSEL QUICKLY

"One of the easiest ordering platforms I've experienced, a live human person answered the phone and was quick with a response and the turn time was splendid."


Verified
5/5

2024-02-27

Ease of use

"The site is much easier to use than the leading "print" brands. The price is great! Will see what the quality of the product will be as it will be on the set of a streaming TV series called, Bar Talk: Live! @ Dirty Birds."


Verified
5/5

2024-02-28

Smashingly

"Ordering was easy. I had a couple of questions and called the office. Questions were answered well and I didn't feel like I was bothering the office with my questions which I am sure was similar to most all the questions they get."


Verified
5/5

2024-02-22

Nice!

"Everyone loves them. Super durable and comfortable. "


Verified
5/5

2024-02-20

Above & Beyond

"Kathy was my phone service rep. and I was in good hands! I appreciate her kindness and thoroughness. She answered all of my questions & guided me through the process quickly & efficiently with confidence!"


Verified
5/5

2024-02-16

Simple and Helpful

"First time ordering marketing materials, ever. Stressful for me but Sherri and Karin made it Simple. They were helpful and awesome. "


Verified
5/5

2024-02-14

2nd Order

"First order went through without a problem. Looking forward to continuing to work with Bargain Mugs"