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Product & services pricing
1.43/5
Chance of future purchase:
1.43/5
Shipping & packaging:
1.97/5
Customer service:
0.84/5
Return/Replacement policy:
1.04/5

Verified
5/5

2021-12-18

Good service

"Great service, fast deliveries even in Europe. The prices are slightly higher than other competitors, but the service justifies the higher expense."

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Verified
1/5

2022-03-19

fake competitions and possibly the worst support team ever

"Won one of the time consuming "money box" games that encourages you to view products daily and share links with friends to win prizes, after winning had the support team claim I hadn't won while showing screen shots of my account with them.

After being asked to email them following a review on another site I've exchanged over 50 emails with them going in a circle of "sorry, we need more information" and "sorry, we don't understand".
"

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Verified
4/5

2022-03-19

Sono abbastanza soddisfatto del servizio e dei vostri prodotti. Grazie Zanetti.

"La mia esperienza negli acquisti su banggood è abbastanza buona, in alcuni periodi ho dovuto lottare per farmi risolvere alcuni problemi che si sono verificati, tutto sommato dico che è andato abbastanza bene. Grazie. Zanetti."

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Verified
2/5

2022-03-16

Ok till the item fails, Then almost impossible to get your money back

"A lot of products on this site are junk, 3/4 of the things i have bought were over exagerated on cpec, battery life etc etc,, Although one i bought was excellent, but is usually sold out, because of this.
i bought a 42V 100Nm Cordless Electric Wrench 3/8 Ratchet Wrench Set Angle Drill Screwdriver LED Light . Which was no way anywhere as good as expected, and after hardly any use ( because not very good ) it failed after 3 months. allso
VIOLEWORK 21V Cordless Reciprocating Saw Electric Saw W/ 4 Saw Blades Metal Cutting Woodworking. Now this item would not even cut !! as soon as the blade started to cut, it kept stopping, and after a bit of stop start,, stopped as if overheated. So never used at all. With both of these items i asked for a return address, All i kept getting was do a YOUTUBE of the item, And asked for the ( thrown away) Lable off the packaging.
This must be a very common thing at Banggood, As they sell so much cheap china copy junk Look but dont buy would be my recomendation, unless theres a brand you can trust on there
"

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Verified
5/5

2022-03-11

BlitzWolf BW-CML3 Curved RGB Monitor Light Bar

"Been searching for the best lightbar for a curved monitor. This is it!
Payment process was fast and simple!
"

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Verified
1/5

2022-03-08

Rubbish

"USDX6 experimental rubbish. I also bought Baojie 218. Also rubbish, poor transmit audio and faulty mute operation. The audio IC has now died and I will try and replaced it. Let you know. Trying to navigate return/warranty pages near impossible, designed to make you give up in frustration. Check out reviews before buying because you will be stuck with it."

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Verified
5/5

2022-03-08

Very good

"All good and as advertised thanks "

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Verified
1/5

2022-03-04

Ordered 3d printer, received box of smashed up wood and rusty screws.

"Ordered a 3D printer from Banggood on one of their flash sales. What I received however was a 12kg box of smashed up wood full of rusty screws and staples. The box was sealed with branded tape and no explanation has been given as to how they ended up shipping this.

I have spent a few days now going back and forth with their customer service, providing pictures and asking questions and the responses have been bad. They are obviously not reading my previous messages, and I am still no closer to getting a refund or a replacement.

If it was a small item I would probably have given up and called it a loss and never touched the company again, but as this is a larger item I am stuck having to keep fighting just to get my money back, let alone getting the box of garbage they shipped me removed.
"

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Verified
5/5

2022-03-03

Ottimo acquisto

"Ottimo acquisto e servizio rapido. L'articolo è molto bello e funziona meravigliosamente"

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Verified
5/5

2022-03-02

Buen servicio y buen precio.

"Vendedor recomendado 100x100

"

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Verified
5/5

2022-02-28

Very Happy

"Very happy with product, got my product 2 weeks later… "

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Verified
1/5

2022-02-25

Catastrophically bad when you have to make a complaint about a broken item

"Catastrophically bad when you have to make a complaint about a broken item. Requires pictures on the package with barcodes, (just like someone saves on empty boxes). In addition, they want you to create a lot of images and videos that will show the product's flaws. It is so complicated that it is not worth all the work. Luckily it was a low price product so I can take the loss, but will never buy anything from them again. Really bad company, AVOID!"

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Verified
5/5

2022-02-25

Good place to shop. Good prices.

"Received items as advertised and described"

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Verified
5/5

2022-02-24

Blitzwolf Headphones

"Excellent and high quality product bought at an exceptional price with very quick and efficient delivery. "

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Verified
1/5

2022-02-24

Awful service in case item is damaged

"Bought a flashlight which was damaged on arrival. Tried for weeks to return it for repair or exchange. Provided proof with pictures and produced a youtube video. Ticket was closed, I opened a new one, which was deleted without trace.
Before, the only offer from bang good was to have it repaired in my area by someone but loosing the guarantee in the process. Which is a ridiculous suggestion, taking also in account the effort I already put into this and organizing the repair for a 50$ item.
Can't recommend buying anything valuable here.
"

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