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Product & services pricing
1.43/5
Chance of future purchase:
1.43/5
Shipping & packaging:
1.97/5
Customer service:
0.84/5
Return/Replacement policy:
1.04/5

Verified
5/5

2022-04-13

As usual, excellent service and great prices

"There;'s not much to add besides the title. A slight hiccup in shipping but that was down to the carrier"

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Verified
5/5

2022-04-12

Head flashlight

"Nice products
Good delivery time
"

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Verified
5/5

2022-04-11

Good customer service

"Good customer service and prompt replies to any questions or concerns about your product or order. Most products have a thorough description and provide all the relevant specifications, especially regarding mobile phones and other electronics.

Various shipping methods and times are also provided. Tracking information isn't always provided however and some orders may take up to 60 days but so far all my orders have arrived undamaged. I regard Banggood as a reliable and trustworthy on line store.
"

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Verified
5/5

2022-04-09

Ótimo serviço de apoio ao cliente.

"Já comprei várias coisas na Banggood e sempre fui atendido com muita eficiência e simpatia. Mesmo quando algo não está bem eles são incansáveis na tentativa de resolução do problema.
"

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Verified
1/5

2022-04-08

Worthless! Will NEVER buy from Banggood Again!

"Horrible service! Purchased a $1400 electric scooter delivered 11-27-2021 and they will not help with warranty/parts. The single/dual motor switch stopped working and one of the headlights stopped working. I have sent pictures as well as explain to them what's broken and what parts I need. They do not understand or seem to want to help. They closed out my first request and i'm giving it one more try. They keep asking for a video but I have sent pictures of the headlight not working as well as the push button. I will never buy from this company again and will never buy from a company that doesn't have a parts/service center in the US. This purchase was a big mistake, now I have a $1400 pile of JUNK!!"

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Verified
1/5

2022-04-08

ordered two items, received only one. Banggood refuses to rectify their mistake.

"I was cheated by this company. I ordered and paid for two drones. They sent me one only. After numerous e-mails to their service department, giving them many many pictures and videos, they refuse to compensate me for their mistake. They always send me form letters as if they never read my e-mails. Although they advertise their warranty against missing items they do not honor those warrantees at all. This is not a good company to do business with. "

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Verified
5/5

2022-04-08

Super, ich bin sehr zufrieden. Ich werde wieder kaufen.

"Habe noch keine. Ist aber sehr praktisch wenn man mobil unterwegs ist."

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Verified
5/5

2022-04-08

Panagiotis GR

"Very good service, quality products. Absolutely happy with the company. I will definitely prefer it for my next order."

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Verified
1/5

2022-04-06

Fake Snap Up.

"I win snap up and payment it! (Order NO: 108310716), but banggood many reason cancel it.
Fake Snap Up Discount, loss time only!
"

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Verified
5/5

2022-04-05

Reliable store

"I purchased from both Banggood and Aliexpress for long time already. Banggood is more reliable as of my opinion. Support is fast, reasonable and good which Aliexpress has no way to talk to support but just file dispute. to me, seems Aliexpress has no control of sellers. My recent experience with them is bad. My recent purchase of TOPSHAK TS-SD5 350W Random Orbital Sander arrived promptly and first test is good. product looks good with initial power up test."

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Verified
5/5

2017-09-07

my smartwatch

"The banggood did a perfect job. Easy shopping. Nice webshop. Good commercials. Good discounts. Lots of European warehouses. Fast shipping. Well-managed taxation. Everything works beautifully and well. Very rarely, if you need support with the delivery of the package, it can also be arranged quickly.
Thank them.
"

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Verified
5/5

2022-04-04

Love them

"I’m glad I ordered a larger size as they fit perfect. Love the vibrant colours"

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Verified
1/5

2022-03-31

never again - horrible support

"bought my quadcopter last year, was unfortunately defective, and the the horror started.
It took weeks to get a return adress, there was no interrest in helping me, now it's over 6 month since I send back the quadcopter and never heard again of the coustomer support. They are just ignoring me.

As an european buyer I will never buy anything at bangood again and would give this advice to any potential european buyer.
"

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Verified
1/5

2022-03-28

Refused to engage in a return

"I purchased a product that was misrepresented and tried to return it four times, and they refused to engage in any exchange. They also promised "free shipping," and that was also not honored. Banngood is a horrible outfit, and you will probably not see this review, because they are lying sacks of dog excrement."

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Verified
4/5

2022-03-27

Very pleased with my purchase and the service. It was my first purchase from Banggood, will not be my last.

"Very satisfactory. I will be happy to repeat it."

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