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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5


Verified
5/5

2016-06-22

Ordered a rare part for a 1988 BMW M6

"I called my local BMW dealer and the part would have to be ordered and was also 35% more than Monterey BMW. After checking online, I ordered online at Monterey BMW webpage-- I received a call within an hour due to being a rare part, that the part had to come from Germany at no additional cost to me. Within 2.5 weeks it was delved to me. Very impressed of the turn-around time."


Verified
5/5

2016-05-04

Fast, Correct and Great

"I ordered a heater return line hose from BMW of Monterey and it shipped out that same day and I received it two days later. Slapped the part on my car and was driving just in time before a business trip.

Thanks BMW of Monterey!
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-15

Perfect!!!

"One of the best online shopping experiences I've had. The website was very easy to navigate and after placing my order is was delivered in a timely manner and well packaged. Will shop at bmw of Monterey again for all my future bmw parts needs!"

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N/A
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-12-01

"Excellent service, even to Alaska! will use again!"


Verified
5/5

2015-11-19

"Awesome, excellent service and communication. Correct parts, will use them again. Forget driving over the hill into San Jose or Santa Clara. Go to Monterey BMW. "


Verified
5/5

2015-11-04

"Very fast shipping. I live in AZ, ordered the part, shipped the same day, at my door step in 3 days. I bought an OEM windshield cowl for a 2006 BMW e46 330ci. "


Verified
5/5

2015-10-23

"One of the best service and very reasonable prices quick service I will advice everyone to buy from them "


Verified
5/5

2015-08-24

"They helped me find the exact part that I needed, thank you very much."


Verified
5/5

2015-08-23

"Awesome job- everything complete and quick. Las Vegas local BMW shop was about 35% more expensive. Thanks guys!"


Verified
4/5

2015-08-19

"i ordered a license plate bracket and provided my VIN #, but they shipped me the wrong bracket. They did arrange the return and sent me the proper bracket, however that bracket almost identical just slightly smaller cost almost twice the cost. "


Verified
5/5

2015-08-08

"Was unsure of parts to order for full brake replacement
Called in, quote arrived quickly.
Web order process went smoothly.
Arrived in a few days.

Prices and service unbeatable
Well done
"


Verified
5/5

2015-07-16

"I found Monterey BMW to have one of the most competitive prices on parts and I was also impressed with their customer service which alerted me immediately on a delay in one of my parts order. I will keep M BMW on my first option list for my future 1969 BMW 2002 part needs. "


Verified
5/5

2015-07-07

"Very impressed. Will do business with them again."


Verified
5/5

2015-06-07

"Excellent communication, good prices and prompt reasonably priced delivery.

Monterey BMW were half the price of the local main dealer. When I ordered the parts they check against my VIN # to ensure all of the parts were correct. One part was not in stock and they called me within an hour of placing the order to explain that there would be a delay with that part and confirmed if I wanted to wait or cancel that item.

The service was excellent and I will definitely be using them again in the future.
"


Verified
5/5

2014-12-16

"Unbelievable to find a dealer actually selling cheaper than re-sellers online and be this fast and efficient. WIll definitely be back"