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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5


5/5

2021-10-11

All Good!

"Got a timely shipment, made my day."


5/5

2021-08-23

Responsive, fast and efficient

"Order a few parts online, the service department emailed me with a few follow up questions and completed the order. I was then contacted again because a few of the parts needed to ship from Germany and they wanted to make sure I was ok with the additional wait time. No one ever does that! Such excellent service."

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5/5

2021-07-12

Excellent transaction and product quality.

"Excellent transaction and product quality."

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5/5

2021-06-06

bmw 335i 2014

"damping element was priced right, in stock and shipped fast.
jason
"

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5/5

2021-04-25

Gray Online Service

"Placed order after checking prices from local dealership, pelican parts, ecs tuning, and fcp euro but Monterey BMW provided best price and delivery time. Secondly they let me know there is recall on my e39. That was extra and I appreciated it. Genuine BMW Air mass flow sensor solved my problems and now check engine light gone - don’t risk it with Amazon after market. "

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5/5

2021-01-24

cheaper than other online parts store

"got it cheaper than pelicn parts"

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5/5

2020-09-22

Vacuum intake hose and drive belt

"Fast and genuine parts!!!! Recommend to buy ...."

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5/5

2020-09-08

Great

"Great experience fast and easy"

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5/5

2020-08-29

Awesome Source for E90 M3 Parts

"Great Price, Great shipping."

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5/5

2020-08-03

Informed purchase

"I phoned the parts department before purchasing to make sure I was on the right tract. They (she) was very helpful and friendly. I ordered on line as price was cheaper - she agreed. Great experience."

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5/5

2020-06-30

Just... Awesome !

"Nice and pleasant experience !"

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2/5

2019-12-05

Needless signature requirement

"The order was processed quickly and was shipped in a timely manner. None of that matters when (they pay extra!) to require a signature on delivery. I ordered a single part worth less than $200, and I still have to sign for the delivery. They even shipped with "UPS carbon neutral"! That's cool, but I'm sure the extra 2 trips the driver is going to have to make only to fail to deliver my part again, will offset whatever carbon credits UPS is buying.

The price was great, I'm sure the product will be great, but I will not purchase from Monterey BMW again for this reason.
"

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5/5

2019-10-08

Oh yeah

"Got the right parts and a great deal.will definitely spread the word."

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5/5

2019-09-22

Good Parts Service, Fast Shipping

"Good experience, will buy again."

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5/5

2019-09-11

Dependable

"I have everything I need for my 2004 BMW 325ci. They have reasonable price and great quality of parts."

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