ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-31

Best of the best!

"Autotire has been absolutely outstanding to work with! I never feel like I am being taken advantage of or lied to. Their employees exude professionalism and friendliness that you just don't find anymore. Thank you for making me a life long customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-31

"Great service and overall satisfied with my new tires "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-01-31

Appointment are made for reason. Need better customer service

"I had a small leak in my tire and they fixed it by replacing the valve stem. It still leaked so I made an appointment to go back. My appointment was at 10 am. I left my car and he said it should be done by noon. They didn't even look at my car until 3 p.m.
I needed a new tire. My car was not ready for pick up until 6 p.m.! The reason for them needing better service is even if I leave my car there doesn't mean I want to wait ALL day to pick it up when I had a morning appointment. What is the point of having an appointment if they are not going to look at your car at that time. They had my car for 8 hours for only one tire. Not very happy about that.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-31

Eddie Deda

"This store is AWESOME!!! Best customer service EVER."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-01-31

Watch out for hidden fees

"Not happy about the hidden fees, but the work was done properly and in timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-31

Super Service

"Did a great job on short notice to get me on my way quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-31

Always excellent

"The people are always helpful and really go out of their way to take care of me. I never worry when I come here that I will get unnecessary repairs or charges. I have been coming to Autotire for 12 years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-01-31

Ready to roll

"This location was very easy to work with my schedule and had car ready when I needed it by. Only complaint would be the grease that was left on the steering wheel and on my seat. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-12-28

Fixed Right

"Auto Tire cares for your vehicle as much as they care about you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-28

Honest, quality work for low prices

"We've been customers for nearly 20 years. No competing coupons have moved us. That's compelling alone isn't it? They treat us great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-28

Best carcare in town

"Excellent customer service and will beat any other prices! Easy online appointments! Jerry, manager, informative, polite, and professional. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-12-17

Happy since 1993

"My only problem is they are so busy with returning customers, I have to wait a couple of minutes. Never any pressure to buy service or product but good advice about when things should be done soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-11-20

"Got me in and out quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-19

Overdue Oil Change

"I took my wife's Jeep into the STL Autotire Center to receive an oil change. Autotire sent email reminders to inform us of the much needed oil change. I was greeted by a respectable manager and a professional team. I waited a little longer than expected to get the oil changed, but I guess that came from returning satisfied customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-15

Great customer service

"Discovered issue with my car was an extended warranty issue and was free to repair if I took it to the dealership. They could have just charged me for the repair and I would have never known."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges