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Verified
5/5

2017-01-31

Always there in a pinch!

"My car was warning "low tire"... they took care of it and I was in and out of there in less than 5 minutes...Great Guys"

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Verified
4/5

2017-01-31

Nice Job

"We always go to Auto Tire for our oil changes because they are the cheapest around but with good quality oil and very professional service.

Nice job on keeping prices low and satisfying your customers!
"

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Verified
1/5

2017-01-31

Multiple Terrible Experiences

"I have had four terrible experiences in total within the past year from this location. I would like to be clear, it's not Autotire I have a problem with but just this location.

The first time I stopped in I needed a basic oil change and a check on my tires because my low tire pressure light came on again after filling them with air. They said they fixed it up, rotated and cleaned the tires. The front desk worker said the maitenence would take up to an hour so I said I would wait. I checked in with the guy at the front about an hour and a half later who said it would be done shortly... I was waiting over 3 hours for a standard oil change and tire check and the guy called my name aloud so I went to the desk (somewhat annoyed I admit) and the guy apologized, saying that they thought I had gone and that they didn't have my number. The light went off that night and came on within the next week. I went back. This time they stated that a valve had been broken and that they re-sealed the tires and set them up with new valves. Guys, my light came back on within two weeks. So I went to a different location (finally, right?) and they said the other location had messed up and apologized and physically showed me how the tires were incorrectly sealed. So they sent me on my way and I have had no problems with the tires since (minus some cold weather).

So I had some bad experiences and I called the (bad) location to just let the manager know (maybe he has no idea, right?) and he stated he was a new manager and apologized in behalf of the other guy and they offered me a free oil change. Well now I go to redeem it and I called to ask how to use it and the "manager" I spoke with said he didn't have anything on record and had not spoken with me before. Great service or what?

On the plus, I went to Midas today and they were all around great!
"

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Verified
5/5

2017-01-31

Great team and always a job well done

"It's hard to find good trust worthy mechanics to work on your car. Ever since we started going to our local Autotire, we have been very satisfied with the work they do and the staff they have. The best part about them is they don't try to oversell us on a bunch of things we just don't need. When you have 3 cars to maintain in a family that is tough enough. I would highly recommend Autotire to anyone who asks where do we get our automobile work done."

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Verified
5/5

2017-01-31

wife happy me even happier

"Joyce really appreciated the timely service for taking her home and picking her up. All services were completed on time and her car is performing very well. So, she is happy and that makes me very happy---even happier than she is because she has had some experiences with dealership services that have made her unhappy which filters and affects my own unhappiness, which usually entails me spending money on other happy-masking items. So, hooray for Auto Tire. 2016 had two such happy-making opportunities that were successful! "

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Verified
5/5

2017-01-31

Don and Everyone at Autotire Do A Fantastic Job!

"I'm always greeted by name, when I have an appointment I don't have to wait, and the work is done quickly and properly. Great place to have your car serviced or for new tires."

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Verified
1/5

2017-01-31

"This visit was already discussed with one of the regional managers."

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Verified
5/5

2017-01-31

lady oil change

"The Autotire center I go to everyone is extremely friendly and knowledgeable. I always make an appointment so that my wait time is almost non existant. Nice waiting area."

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Verified
5/5

2017-01-31

"Nice, fast, efficient, took care of my car, like that they include break and tire inspection "

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Verified
4/5

2017-01-31

Even on a bad day

"I went in on the day of an ice storm. My appointment was honored and timely. The only downside was the light needed to be reset for the oil change and was not. Mike"

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Verified
5/5

2017-01-31

Slick Oil Change

"Friendly & professional staff. Reasonable price and good service"

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Verified
4/5

2017-01-31

Additional

"I had to bring my car in for additional brake work that I was told was checked out the first time I brought it in. It was all taken care of though, so I am happy with the results! Thank you."

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Verified
4/5

2017-01-31

"I think AutoTire does good work at fabulous prices. I don't understand why it takes two hours to change oil when I have an appointment."

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Verified
5/5

2017-01-31

100% satisfaction!

"I like the service I get at this AutoTire location, and they pay attention to whatever questions I have. I had an oil change and tire rotation done, and they always check the tires and let me know what condition they're in, along with brakes and anything else they find. I feel like they know me and want to provide great service!"

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Verified
5/5

2017-01-31

"Always do a nice job on the oil change and always a great price."

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