"James went above and beyond to ensure I had the correct OEM parts. Thanks to him there were no surprises and my hitch and towing package was an easy install. He cancelled multiple orders and got me the right parts. It would have been much more difficult for me to have done the order completely online."
"It’s easy to order and fast"
"I was able to find the parts I needed and at a comparable or better price than other places. I am glad that I was able to pick up my order from the dealership to save on shipping."
"Easy and fast. good pricing."
"easy to order - good price"
"Not a very intuitive site. If I did not know the part name I had to look at schematics and speak to a dealership to figure out what I needed."
"Love Subaru, Love Subaru, Love Subaru"
"The search included items that did not include the keyword"
"Called a dealership for parts and they directed me to the site for discounted prices. Also, gave me the part number I needed. Very helpful. "
"Purchasing process was simple and the price is great!"
"You keep sending me 15% discounts, the website has parts and accessories, yet these discounts don't seem to apply. I just tried to use the MYNEWSUBARU code for a hitch on a 2021 Ascent. Won't work."
"The gentleman in the parts department at AutoNation Arapahoe helped me find the exact part number I needed and was very friendly.
However when I called the Groove Subaru Dealership in Englewood, he told me the Subaru parts website was wrong and couldn't sell me the parts I wanted at the price listed here. He said it was a 3rd party site and out of state price that he couldn't do it. He wanted to charge me $150 more per axel! Avoid Groove Subaru or make sure you do your research!"
"Changing quantity and adding to cart didn’t work properly, I would change quantity to six and add to cart and it would just add one additional item.
Also ridiculous that I need to order parts online to pick up in store to avoid getting extra ripped off at the dealership"
"Easy to use and good service"
"I had to rebuild my engine in my 2015 scion frs. And the guys in the part's department have been great!! Thanks!!! "