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Verified
5/5

2020-07-02

Easy Stuff

"Easy order, easy pickup process."


Verified
5/5

2020-06-30

SWIFT

"Quick answers to a few questions over the phone - made this process easy and fast! "


Verified
5/5

2020-06-27

"Very quick and easy. I’d use the service again."


Verified
5/5

2020-06-26

ACCESSORIZED MY NEW CAR

"Can't have a new Subaru without the basics right? This site has it all and let's you purchase from your favorite Subaru dealership. "


Verified
5/5

2020-06-01

"Extremely easy. Called the dealership first and Matt in the parts department was very familiar with everything regarding the part that I ordered and thge on-line ordering process."


Verified
5/5

2020-05-31

Quick and easy

"easy to find what i needed.
Thank You.
"


Verified
5/5

2020-05-30

Excellent website

"Nice, I enjoyed the experience."


Verified
5/5

2020-05-04

Easy to find and order parts

"An intuitive and efficient web interface to find the exact correct parts."


Verified
5/5

2020-04-22

Easy

"If you know partly what you’re looking for the diagrams help you piece things together."


Verified
5/5

2020-04-20

Fast and easy

"They beat their initial delivery date by a couple of days. Was super easy to order the right part for my Subaru and it was there in four days. Quality of the components was excellent."

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Verified
3/5

2020-03-10

"I love Subaru and I love Subaru parts! Especially when I don't have to leave my house to get them.

On the other hand, your web interface could use some updating. Difficult to navigate. Sometimes difficult to clarify I am looking at the part I think I am.
"


Verified
4/5

2020-03-05

the online order system which I was told to use did not deduct the coupon $100

"I am asking that this order be completed and that my credit card be refunded $100. Costco coupon. I spoke to Andrew and emailed both Dylan Vance and Andrew. Andrew indicated that this could be done and that the items could only be held and ready at the store if ordered thru the online system. The coupon will be brought in so that you can credit the account in the amount of $100. Coupon has been applied"


Verified
5/5

2020-02-14

Matt was awesome

"I called to check and see if the part was in stock and Matt not only searched for it but he set it aside for me to pick up as there were only two of the parts left and one was reserved (Colorado is tough on wheel covers). Slightly pricier than the national parts center (about 15%) but I wanted the part as soon as possible."


Verified
5/5

2019-12-23

CONVIENIENCE!!

"Literally sitting at another Subaru dealership that wanted to charge $20 more than a different dealership for the same part. Ordered the part from the other dealership to pickup. Looks like I'll have to change where I purchase my parts from now on. "


Verified
2/5

2019-11-28

sent part to wrong adress

"i had my part sent to my billing address instead of my shipping address and it still says on the order that they are different addresses and i double checked i put the right address in shipping and it went to the wrong one"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
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