"Very pleased with the service and response. My only comment was that I wish I was notified as to when it had been shipped so I could track the shipment. Fortunately someone was home at the time of delivery, otherwise the guitar would have sat outside in single digit temperatures for hours before I arrived. "

"Ordering from AustinBazaar was very straightforward, unlike some other sites I visited. I sent an online question to your 'customer service' and got a very prompt reply, especially considering it was late on a Friday.

I will definitely check your site the next time I'm in the market for another instrument.

Thanks,
- Merrilyn"

"This was an amazing experience showing unheard of customer support, courtesy and efficiency. Without going into a lot of detail, I ordered a guitar and the next day decided I would prefer the upgraded cutaway-electric model. Cassie and her team were able to stop the original order (all ready into the shipping process) and satisfy my change to the upgraded model. Cassie was excellent in both phone and e-mail communication. Even with everything they had to do to change my order, I received my cutaway-electric in just 4 days. Excellent job by this sales and support team. If the guitar plays as well as the Austin Bazaar service, I will be happy for a long time. Thank you."

"Very easy to order online! Customer service was very helpful and very friendly! Fast shipping! Great company! If I order anything again I will certainly check with austin bazzar first! Thanks!"

"Great product and service. This is my second purchase from Austin Bazaar.
Highly recommended."

"The shipping was fast and the packages were in very good shape when they were received. Very happy with the purchase. "

"Guitar was shipped quickly. We'll wait till Christmas to see if it was well received"

"Everything is working fine so far. "

"Purchased 2 guitars from Austin Bazaar. Both transactions were very smooth. Product was shipped fast and packaged securely. I was kept informed throughout the process. Received in within 3 days of ordering. I will be back for more music gear."

"Ease of ordering and receiving the product was very good. So far, the products a good value."

"While I thought I was getting an overnight delivery, I remained patient and got my package after about a week. Other than that, I'm not sure where the false advertisement was, just a thought. "

"I have my first lesson tomorrow on the ukulele I ordered."

"Fast delivery. The transition went off with out a problem.I will order again .I recommend this company to the highest for good service and products."

"Austin Bazaar's webpage is quite friendly and let's you browse through all their instruments. I found many offers that I am considering at the moment."

"The Fender Starcaster Strat Pack($147 with labor day discount) was received with the following defects:
1) The tremolo bar was missing.
2) The finger board was advertised as rosewood but was maple
3) No instructions came with the guitar.
4) Poorly packaged in plain corrugated boxes. The outer box was splitting open because it was not quite large enough to hold the two inner boxes (guitar and amp). There were no Styrofoam or cardboard blocks for support or protection.

Austin Bazaar gave me a $40 partial refund as compensation and sent a tremolo bar that did not fit. I was then instructed to phone Fender. Fender sent the replacement tremolo bar with no charge."