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Product & services pricing
4.66/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-04-06

Fantastic service!

"David with Audio General was very attentive to our order and provided solid advice and direction on additional items we needed. Clearly a seasoned pro with the products they sell. Would recommend to anyone with confidence - and we will continue to purchase from this company!"

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Verified
5/5

2020-04-01

Saved the day

"I don't normally make a habit of ordering from companies I've never done business with, but we had a scheduled set up for a golf simulator within the week and realized no one had ordered the projector. It was out of stock at most places and when I called Audio General and asked if they had stock, he asked immediately if it was for a golf simulator room. They didn't have that one in stock and Sony was backordered until at least April. He had another brand with identical specs and 1000 lumen more for $150 extra. We ordered it, they shipped when promised, gave us shipping information and it was delivered with time to spare. Very knowledgeable, very polite, and great customer service. I'd use them again in a heart beat!"

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Verified
5/5

2020-02-18

Sony lens adapter

"I can't say enough about the attention I recieved at Audio General. I had a very complicated issue with a Sony projector and lens adapter needed to install a long lens. They not only understood the problem they went to the ends of the earth to find me an out of production adapter that even Sony had no access to.
They are simply the best!
"

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Verified
5/5

2020-02-04

absolutely the best

"purchased several projectors and accessories from AGGI over the years-nothing but top-level service every time...with great pricing to boot! The expertese they provided was most helpful in my last purchase of my first laser projector...thanks guys!"

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Verified
4/5

2020-02-01

Great Customer Service

"The Audio General team is class act. They are experts in the industry and guided me through my purchase. Without their expertise, I'm sure that I would not have bought the right equipment to fit my needs.

My order was damaged in transit, during delivery. Despite the fact that Audio General was not to blame, they stepped up to rectify the problem in record time at no cost to me. Audio General definitely cares about their consumers and I would definitely buy from them again. I recommend them to any body considering investing in Audio/Video equipment.
"

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Verified
5/5

2019-10-07

Great service!

"Audio General was very helpful in helping me choose a JVC DLA RS440 "eshift" 4K projector last summer and in upgrading to the full 4K RS1000 this fall."

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Verified
5/5

2019-09-13

Top Notch Service

"Top notch service as always from David at Audio General. Purchased a decent quantity of Panasonic laser projectors, flight-cases, cabling, components and rigging accessories. The guys unboxed and cased the projectors. Everything was delivered on time and as requested. We had a DOA projector, and David arranged a replacement, delivered within 3 days. These guys always go above and beyond. "

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Verified
5/5

2019-08-21

Highly satisfied

"Purchased Optoma UHZ65 - excellent price and good service"

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Verified
5/5

2019-08-15

Great service and prices

"We ordered several LCD projector lamps. This was a huge order and Audio General gave me great pricing and service. I will continue to use them for lamps and new projectors in the future. They have always rock bottom for pricing and top notch for service. "

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Verified
5/5

2019-08-01

BenQ purchase from Audio General

"I can say nothing but good things about my experience with a recent video projector purchase from Audio General, Inc. The process was easy from the initial phone call to the delivery of the product 2 days latter. Outstanding customer service and I look forward to working with Audio General in the future."

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Verified
5/5

2019-05-20

Terrific service

"We were able to save a considerable amount by purchasing an open-box laser projector from Audio General. It arrived promptly and in perfect condition. A phone call prior to purchase reassured us of the condition of the unit (no hours of usage!), which started the very smooth process. We will definitely look at Audio General's offerings when considering future purchases."

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Verified
5/5

2019-05-14

Same as every other time we've ordered-prompt, intact, and as promised.

"We consistently have the same excellent experience with Audio General-what we want, at a fair price, arriving in a reasonable time (or better) and exactly what we ordered.

Lots of follow up and an overall great experience every time.
"

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Verified
5/5

2019-05-01

Quick shipment and great support

"I needed my item rather quickly and they got it out immediately and sent me tracking. It actually arrived on friday and I had not expected it until Monday. Will not hesitate to go back to these guys again."

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Verified
5/5

2019-04-17

Great projector

"Service with the company was great, but didn't have to deal with them much, as they shipped quickly and everything was in fantastic shape when it arrived."

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Verified
5/5

2019-03-04

ZH400UST OPTOMA

"I purchased this through agi . I couldn't be happier customer service was great shipping was 2 day and fast . they kept me updated during shipping and delivery . vell well mannered respectful and eager to answer questions . as for the projector I couldn't be happier I stpped up from a hitachi cp-sx635 witch had a very nice picture but the colors were a little dull . every tried to talk me out of a using a business model but I am glad I did anyway its like watching a led tv on my wall , if you are not a patient person ust is not for you it takes some trial and error to get it right , but the colors wow is all I can say ."

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