"Dave is very knowledgeable regarding the barco projector and accessories I purchased. He is professional with great communication and very fair pricing. I highly recommend"
"I was willing to buy an Epson Home Cinema 2250 during black friday.
Audio General was ok to ship abroad, not many US companies offer this.
This projector is sold for 1500$ in Europe (named EH-TW5820) and Audio General was selling it for 690$ (Epson price offer at the time of my order).
Including shipping, import duties and taxes the final price was around 1000$/900€.
I would buy again from them in a heart beat in the future!"
"My sales rep Pieter was great and so was the price for my UHD50X! "
"Please do not buy from these people. I bought an Optoma laser projector UHZ65. The picture quality was bad. Unlike what they told me that they would help me if I called for any technical support setting the projector when I called they referred me to the manufacturer, it was an impossible task to get in touch with the manufacturer for help. I gave up and returned to the projector. I was charged a restocking fee( which I was aware of) and had to pay for shipping it back, which cost me over $500.00 ( restocking fee + shipping).
You have to consider paying for all that when you are buying a product you have not seen and take their word for a top-quality product. Finally, I am still waiting to get my refund back it has been over two weeks since they received the projector. All they do is make all kinds of excuses why my refund is taking this long.
I really doubt that they have all these good reviews, it is the internet age and anybody can make anything looks good.
Please be careful don't fall into this trap. I hope my review will save someone from getting the same bad experience I had.
"
"Great price and very fast response time with communication. The projector came as soon as they were back in stock and I wasn't charged until then. "
"After looking online for the best deal I found Audio General. After researching them and seeing they're rated by the BBB I went ahead with the purchase. I had some issues finalizing the payment online and contacted them via email and was answered very quickly the same day. Great service, communication and prices.
Would buy from them again in a second.
Thanks!
Sean"
"Purchased a projector from Audio General. I had a question and needed to contact Support during the weekend, yet they were prompt responding to my question. They worked with me until the matter was resolved. "
"Ordered an Optoma UHD50x projector from Audio General. Whereas other websites and chains like Best Buy would have taken about a month to get the projector to me, Audio General got it to me in a couple days. I can't say enough good things about these folks. Pieter, David and Eric were all super friendly, super communicative and just seemed exceedingly willing to work around my specific needs. And all during a pandemic no less. I've not been to Audio General in person, but from my experience with Pieter and co., it seems like a massively resourceful company that still has the personable nature of a mom and pop shop. No having to navigate through phone prompt menus, just a real human who answers the phone right away and seems genuinely willing to help. Can't recommend this place enough. Thank you guys!"
"I was glad to deal with AGI. Great thanks to David Spiegel. AGI is in No' 1 in my bookmark list."
"Audio General was great to work with when buying my Epson 4010. Very informative staff kept me in the loop about my order. Great projector at a good price. Would not hesitate to buy from them again."
"Had a great experience with Audio General. Great service, prompt email replies and shipping information. Would definitely use them in the future. "
"They took care of me! Excellent service, fast delivery and a great projector for the golf simulator build."
"Easiest shopping I've done in a long time. Audio General had the projector I was looking for to complete my outdoor theater (Epson L1300U). It was a great price, Pieter returned my call within an hour, and the projector shipped the same day. Would absolutely recommend. "
"We had researched projectors to replace our old Infocus Screenplay 7205 and found that Audio General had the best pricing for the Optoma UHD65. David at AG let me know exactly when the projector would ship and sent it FedEx with signature; so no problem with it sitting on my front porch. Also I was not charged until the projector shipped. The UHD65 projector was well really packed for shipping and installation was relatively easy. No issues at all. Great Customer Service!"
"I purchased an Optoma UHZ65 projector March 2020 from Audio General. I have been very happy with customer service and ongoing order follow-up provided by my salesman, Pieter Van Ham.
Out-of-the-box, the UHZ65 had a great picture. We love it. After 10 years with our old projector, which had received rave reviews during annual Super Bowls, UHZ65 delivered movie theater picture quality.
INSTALLATION
The highest mountain to climb was “image flip”. I made the mistake of installing the projector on the ceiling before flipping the image. The image was not only upside down, it was also backward. Unable to find ceiling mount in the Optoma manuals, I turned to YouTube. I was able to find an Optoma YouTube video entitled: “Optoma Technology Presents, Projection Mode Setup”. Though the video provided a succinct description of both tabletop and ceiling setup procedures, upside down ceiling setup was still a challenge. I strongly recommend tabletop “image flip” before mounting the projector on the ceiling. To mount the projector ceiling mount, I used the Optoma Distance Calculator which provided accurate throw distance based on the screen dimensions. After mounting the projector, the projector controls made fine tuning the setup a breeze (i.e., zoom lever, lens shift and focus).
PROS
1) Laser light engine provide excellent bulb-free value.
2) Excellent contrast and black level.
3) Low operational noise.
4) Outstanding “out-of-the-box” HDR sharpness, brightness, and saturated color.
5) Compatible with 24p, 30p, and 60p 4K/HDR devices.
CONS
1) Lacks a powered lens and has limited lens shift (Can avoid by Distance Calculator pre-planning).
2) No keystone correction.
3) Limited 3D.
4) HDR support is for HDR20 only.
5) Does not have native 4K chip; however, to the eye, the single chip with laser and color wheel offers more precision than most native 4K chip projectors.
On balance, the Optoma UHZ65 is an awesome projector that delivers outstanding performance for the money.
"