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Verified
5/5

2004-07-31

"I chose Audio Cubes as the company I'd purchase earphones from and I am overly impressed. I purchased the earphones late Thursday evening and they were delivered Friday morning. Pretty darn good for being imported from Japan. The packaging of the earphones was slightly damaged but the product itself was in perfect condition.

I'd gladly do business again with Audio Cubes.
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2004-07-28

"I am delighted with the company and service. Product was impeccable. I received my shipment yesterday (July 27th). It took a few days for them to get the product from Sony but shipping was very fast and cheaper than buying from US firms. On-line tracking was available through their web-site.
Got two blank cd disks as well (not sure why). I chose to do business with audiocubes.com because of its presence on headfi.org and am glad that I did. I'll do business with them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-27

"This was my third time ordering from these guys. They have a quick turn around and great service. The web site is easy to use and they have great products. Thank you Audio Cubes."

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Verified
5/5

2004-07-20

"super great service and speedy response and delivery. this is how e commerce should be.

thanks guys

eric
"

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall customer service
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Overall web site
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Web site being easy to use

Verified
5/5

2004-07-05

"The ordered MD storage case arrived at my address in Scotland at 0900BST.
The product quality is excellent.
The service provided by Audio Cubes is second to none!
Many thanks to all the staff at Audio Cubes.

Kindest regards,
John Campbell,
J Campbell Associates.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2004-06-25

"ResellerRatings doesn't seem to be trhe place to review the product itself, so I'll limit myself to saying that I am very happy with the product I received (Pioneer SE-DIR800C). The ordering process was painless, and the product shipped the next day. Despite the fasct that it had to make it to the Southwestern US from Japan, my order was here in only four business days, ata cost of about $25, which I find extremely impressive. I'd definitely recommend Audiocubes to anyone looking for audio gear they can't find here in the States."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2004-06-17

"I recently bought a PDA from here, everything shipped on time, and in good condition. It took about a week to ship, but this was expected, and noted on their page. Once it shipped it arrived (from japan) in only 3 days, not bad!

I recieved updates via email about my order throughout the process. I am pretty happy with the service, and the one time I had a question it was answered very quickly.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-05

"I am very pleased with this company. They have a great selection of products, great website, and great hard to get Japanese audio products which are of awesome quality. They processed my order and shipped from Japan the next day. I got my stuff in four days. No problems, no hassles, great service. Thanks Audiocubes, I'll definitely order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
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Resolving problems
N/A
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-26

"I am 100% satisfied with this store.Open minded people,very helpful and polite customer service.Reliable,fast delivery,very easy to follow the process of the order.
I did reccomend them to my friends because you can trust in the service.And this is very important,maybe the most important.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-05-21

"Placed order on May 10th. Received no communication from the company on order status. Today -- May 21st -- discovered that the product shipped from Japan on May 19th. Why the 9 day delay on shipment? Why wasn't I informed of the delay? E-mail inquiries were ignored. I would not rate this merchant as either reliable or communicative. I still don't know if or when the product will arrive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-23

"audiocubes is now one of my favorite online resellers. they are the best place to get japenese electronic goods. i ordered the sony d66 eggos, the order was processed the same day, it arrived to new york, usa from japan in 4 days! that is better then most domestic shipping ive had expirience with.

overall, audiocubes is a great store and easy to work with. although i didnt need it, ive heard their customer service is very good too.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2003-12-18

"Ordered some Audio Techincas. Processing took 7 days when I payed by Credit Card. I don't know what happened but it looks like other orders get processed in 1 day. Shipping is very fast though. I would buy from them again only if I plan on ordering "early" because of the processing. Other than that, great reseller, sells quality products. Customer service is great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent

5/5

2003-07-09

"Ordered Sony Eggo headphones, it shipped next day. Their warehouse is based in Japan, so shipping was kind of expensive, but it did arrive in 4 days, which was pretty quick considering I live in Connecticut! Great prices too, was a lot cheaper then other places I found the same headphones."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-03

"They are very helpful with your order, and provide a tracking number right when they ship it.

Their website is very high quality, it is easy to find what you want and is very deatiled.

They use EMS Speedpost via Air to get your unit to the USA if the unit is coming from Japan and then the unit is delivered as USPS Express Mail inside USA. This method of shipping is VERY fast, i placed my order very late at night on the 26th and my order arrived before 11am on the 31st.

I have no complaints at all about them and will probably buy many things from them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall customer service
Overall web site
Speed of web site
Web site reliability
Web site being easy to use