"This place is a pure scam. Wish I had done more research & read their many negative reviews (se bbb & yelp) before losing my money w them.
Never received my 1 & only order w them. They refused to answer anymore emails & both of their phone numbers are turned off. I'm sure due to the multiple angry customer calls.
NEVER EVER ORDER FROM THIS SCAMMER!"
"never received order. Post Office lost it. Company wont replace. Do not use this place"
"First time ordering from Arms unlimited. fast shipping and good prices. Items as described. I gave 4 stars as the D60 I purshased came with the box already opened, but it was the cheapest price anywhere."
"First time customer. Ordered Olight laser/light 10-7-2020 after 2 weeks I have not received the item and I was not notified of any problem. Only after contacting customer service was I told that they had a problem with their inventory and that the item should be shipped within the week. This is the first time I purchased anything from this company and I am pretty disappointed in the experience. Will be asking for a full refund and will not be a return customer."
"I had been looking for a Trijicon SRO for my Glock 34 MOS for some time, sold out everywhere, and had been signing up for alerts, on many resellers sites. Arms Unlimited was the first and only one so far that alerted me that the product was in stock. I ordered it immediately and they recommended the mount kit/screws too. It shipped the next day and was delivered on time and in perfect condition. I had a great experience dealing with this reseller, hassle free. Thanks"
"Arms Unlimited have excellent service. I had put in for them to contact me when they got the Colt I wanted in stock and they did just that. They also shipped my gun same day my gun dealer contacted them where to ship to. I have since then emailed questions about products and got a quick answer and ordered other products. Excellent Service. Thank You Arms Unlimited"
"I signed up for a “Back in Stock” notification days ago. Yesterday, less than one hour after receiving an email from A.U, I signed into their website, placed the item in my basket, inputted all CC info, added a note to the order and hit “complete.” THEN, was told the item was not in stock. "
"Arms Unlimited usually have items I need that other distributors do not have. I found a new Colt product that was no longer sold from them and it was shipped promptly."
"Received my items but the ambi mag release is of poor quality (very gritty) and the ambi safety didn’t fit. Tried to call and got a voicemail. Emailed them and received a copy and paste return policy and an RMA number. No effort to talk to me or help. Charged me 15% restock fee, made me pay shipping both ways. A 15% restock fee AND shipping for merchandise that has not been used and is in the original packaging Is unreasonable. I would talk to them but they don’t answer their phone. "
"Bought a Recover Tactical Glock brave listed in stock.
No update for a week.
Emailed asking about the tracking.
Was told tracking info would be by the end week.
Found out from a forum that the braces were held up in customs.
Three weeks later my “in stock” item arrived.
Had they been honest about the items arrival date I’d still have purchased and wouldn’t have cared about the wait but the Optics Planet type bait and switch is inexcusable."
"I ordered a Magpul D60 mag for AR 15. Price was good, shipped same day. Only issue was USPS. Took longer than expected to arrive. I live in Oregon and ordered out of Nevada. Not sure why it went to New Mexico. Again USPS issue. No Arms Unlimited Issues."
"Ordered a couple of items, that when placed said"in stock" didn't see nothing happening so emailed. Was told that, well the items weren't necessarily in stock, but were ordered and should be there in a couple of weeks/days. I agreed to wait. Then on 05/27/2020 got email from Arms Unlimited that stated "your package has shipped" with a tracking number. I checked tracking number several times and saw NO movement of the package. I tried calling numerous times but only received a pre-recorded message, I have come to the conclusion that there is NO ONE there to answer any phone! It hadn't left their (Arms Unlimited) facilities. Sent email questioning why? I had paid for expedited shipping and it hasn't left their facilities! Was emailed an excuse. I even attached a "screen shot" of their email of BEING shipped. Again, more excuses. Be very careful!! May want to consider a more reputable company."
"I’ve been buying from arms unlimited for 5+ years now. Never had a problem. Nothing but good things to say. Great service and great prices. Can’t go wrong with these guys. "
"I got my gun real quick. they called me and follow up with me until I get mine "
"Quick ordering, and quick delivery. No problems with anything . They did a excellent job. Will buy again!!!!! Thanks!!"