ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-04-14

Great products great service!

"Super happy with my items and the level of customer service. Already planning my next tank and see no reason to go with any other aquarium plants retailer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-04-10

Will by again!!

"Plants arrived well packaged and very healthy. I put them in the tanks and they are all doing great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2022-03-24

very late and came with unwanted critters

"the shipping took a very long time, it was definitely not that two day shipping I paid for (it took 5 days!!), the hornwort is half yellow, the Taiwan moss is very small in quantity, and a good bunch of the grass is yellow as well. There are a bunch of tiny critters that came with the plants too.. now my aquarium has a bunch of things I never wanted! I'm quite disappointed with the quality and the time that it took to get to me! Not worth buying from here again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-06

Very nice!

"The plants were great, they were very very nice, the Fritz Turbo 700 I had a small issue with, it did not have the use on date that it should have, but other then that, GREAT!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-01-26

FedEx didn't deliver on time

"FedEx delivered my plants 3 days late and they were seriously damaged by the extended cold weather."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-01-25

Thick healthy plants

"Ordering online is easy and Aquarium Plants fulfilled the order on time. FedEx however was a day late in delivery. Where I live the weather was in the 20’sF and I was concerned that the plants would freeze due to the FedEx screw-up. The plants were packed well and while cold are thriving and the company stands behind their plants."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-12-30

Robust plants representing a good value for the price

""All plants arrived well protected and in excellent condition. There was almost no "melt" on the Cryptocoryne spiralis with just the tips showing a bit of decay a week after arrival. While the Cryptocoryne spiralis were purchased lose the volume seemed generous rather than stingy.

The Rotala nanjenshan bunches were full and represented a good value for the price. They did not shed leaves and of the three bunches purchased about the same number of stems broke free of the bunch. Be aware, the bunched-plants arrive unweighted.

The Lilaeopsis Mauritius (micro sward) completely filled the sponge pots with a little overgrowth, definitely in better shape than what is being offered at my local fish store.

All plants were algae-free and appeared snail-free as well. I am very happy and would happily pay the very reasonable delivery fee to get plants of similar quality from AquariumPlants.com in the future.”
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-03-01

Excellent experience

"Great selection, good prices, good shipping cost (9.99 deal). Received one day earlier than expected. All plants as expected, all in great condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-02-14

Bait and switch

"Ordered a mother plant sized sword. This was supposedto be a giant mother plant potted in a substantial pot. A center piece. Instead i received 4 x 5-stemmed plants they sell for much less. I paid $28 for this plant and its actually worth $16 based on what was received. Looking for a center piece but received a piece of crap. Dont waste time. Better plants at Petco!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-02-02

Best Planted Tank Source

"I had placed an order at the beginning of January and you guys accidentally left an item out of my order but I said I was going to place another order soon so I was instructed to make a note of such on my second order. I was pleasantly surprised to find not just one of the item that was forgotten but you guys threw in a second plant! Thank you so much for your kindness and taking care of the problem in this way!

I was a customer back about 10 years ago when I had my first aquarium which I sold but back then I bought everything from my lighting kit, CO2, substrate and plants. You guys have always been great! Keep up the amazing work!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-30

Great prices for the plants offered!

"Third time ordering from this place & so far so great! I have nothing negative or constructive to say about AquariumPlants for its simply always a pleasure doing business with them. THANK YOU AQUARIUMPLANTS Team!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-01-30

All equipment order.

"Order came in 7 (ordered on Sunday arrived the following Monday) days on freight everything was there good job on that, however I was expecting the order to arrive within the week no harm no foul. Also a great value on their liquid brand fertilizer proprietary blend. The pellets however seemed like they have used a different formula because i normally use tweezers to place in the gravel bed and this seemed to break and soften before they even made it to the bottom of my Ten gallon tank. I had to push them down with my fingers and kinda dig down around the gravel bed. Guess I should of bought their pellet depositing tube. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-27

Great plants

"My only issue is with fulfillment to slow you need to improve no better than the last time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2019-12-11

Plant left in heat

" My plants were left in the heat. I contacted your support staff via email and have not heard back from you. I attached a picture of the condition my package was left in and how my pogostemon wilted within a few hours of that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-10

Good quality plants!

"Plants arrived promptly and in great condition. I was really impressed with the quality of the root systems. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service