"Apple store has one of the worst return policies around. You cannot return even unused ipad cover..., which doesnt work... They just take your money, and and give you crap. Overpriced, poor quality, Chinese products:("
"Love them! Only wish I had an I-pad"
"I bought an IPAD. My son took a walk with it and returned it with the front glass broken. I walked it into the Apple Store and was given a new one because of the warranty. Love the store!"
"Received my new iPad via FedEx on release day just as promised.
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"Both items shipped very next day. Received everything 2 days later with free shipping. Great transaction. Just wish things would come with cables when you need them."
"The order process was ok. I love the iPhone 5."
"HELLO I PURCHASED TWO(2) APPLE 4S IPHONE ON 5/24/2012 AND NOW THEY ARE HAVING HARDWARE OR SOFTWARE PROBLEM SINCE LAST 9/17/2012 I CALLED APPLE CARE 2 TIMES AND CASE NO 350685354
AND TRY TO RESOLVE THE ISSUE PLUS I WENT TO THE KNOXVILL TN APPLE STORE ON 10/03/2012 STORE FAIL TO FOLLOW THE APPLE CARE POLICY SO.....
THIS COMPANY IS SELLING THE REFURBUSH PHONE TO THEIR CUSTOMER As PER APPLE CARE AND APPLE KNOXVILLE STORE LOCATED AT 7600 KINGSTONE PIKE KNOXVILLE TN 37919
DO NOT BUY APPLE DEVICES BECAUSE IF GOES BAD THEY NOT REPLACING WITH BRAND NEW DEVICE ...THEY WILL REPLACE WITH REMANUFACTURED OR REFURBISHED DEVICE....BE AWARE OF THIS ....FRIENDS ...BEFORE INVESTING LOTS OF HARD MONEY IN TO THIS COMPANY..........CONTACT ME AT ***-***-**** AMISH "
"I ordered a MacBook Pro through the site and the transaction was flawless. Very good to deal with, I recommend the site highly. My only suggestions, bring down the prices. The products are great, just wish they were more affordable. I am very happy with this site though and I would recommend it for buying an Apple product."
"I have a Retina Macbook Pro that arrived with a damaged trackpad (it will not click in on 90% of the surface). You would think that Apple would repair such and issue promptly, right? No such luck. After calling Applecare and having them inform me I would have to ship it back and wait up to 5 weeks! to get a replacement. They also said that I could take it in to an physical Apple retail store. When I called the store, they refused to tell me if they could repair my laptop on the same day or not (the nearest apple store was 90 minutes away). They would not tell if they could exchange it for a working one (which means no in my book). They also wouldn't order the appropriate replacement part so I could bring it in when they were ready to work on it. After I exhausted all of the ways that they could have provided adequate customer service, I had to go through the same song and dance with their manager who also refused to give straight answers or any service for a laptop I paid over $3000 for. This is the lowest in customer service. I really regret ever buying this product."
"Very fast shipping. Got the new retina display macbook pro yesterday. Best macbook pro I have every had. Super fast !"
"my iPhone was replaced easily at apple store"
"i ordered my iphone 4s last year.i carefully used and protected it. Now it is as new as i just bought it. Mine is white. very beautiful and i think the style will never out of date, so is its quality."
"I have had nothin but troubles with apple support. My battery stopped holding charge after 2 months, they insist I need a new one. $2000 and i have to buy a new $300 battery, this seem wrong to anyone but me? Get it together apple."
"Fast shipping, great service. Love Apple."
"I got my iPhone from them and it was fast shipped. Moreover cost of iPhone was 40-50 USD less then any other store here so I recommend this store for anybody who want to byu latest apple gadgets."