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Verified
1/5

2005-11-01

"I ordered 2 AMD barebones kits from them. After a few weeks, one of them stopped working correctly. After sending it back, they told me it worked fine and sent it back. However, it didn't work at all, and the support manager was rude, and refused to either refund me or take the computer back unless I sent back all the components I'd purchased myself. Even then, they wouldn't guarantee they'd do anything other than send it back to me whether I got it working right or not. All the other components work fine in the other identical computer."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Overall web site
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Verified
5/5

2005-10-31

"i purchased a Dell Dimension 9100 with no problems or issues.I'm happy that i finally found a company who is HONEST about shipping prices. Other computer companies on ebay was charging $90-$150 on shipping with insurance, but Americomp only charged $24.70. Professional service, great prices, quick delivery."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2005-10-12

"shipping took a bit longer then I expected so that was a small problem. They dont ship to different addresses on credit cards either so i had to spend an extra $30 so my parents could send it to me at school which was a bummer. price was fair. Customer service was a little confusing because the person who Emailed and talked to me didnt know english very well and could come off as a bit rude over Email and amature-ish. He was very polite over the phone though."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-10-11

"Very pleased with my order will continue to use them for all of my needs "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-10-05

"This is not a place you want to order from. It took them about a week and a half for the product to get to me. I had to call in to them because they got my name misspelled and had taken the wrong address down. Not only that, but after I gave them a bad review, they consistently called me about "why" I gave them a bad review. Buyer BEWARE! "

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Verified
5/5

2005-09-26

"Product arrived very fast and was what I ordered. Would order from again."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-09-14

"I have ordered three custom computers from Americomp for my home over the past several years. Their website ordering is excellent and they even contacted me to suggest config changes. I expect to do business with them again. Highly recommended"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2005-09-10

"Came quickly. quality was good.....uh oh, I didn't read the fine print...I didn't know they even made P4 motherboards w/o AGP slots...I have an expensive AGP video card and am stuck with onboard video for gaming....arrrghhh!
I'll be more careful in the future, will try to resell the board or my agp card....neither plan looks too promising right now...
"

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Verified
5/5

2005-09-05

"Great Customer service. Fast shiping time. All around a great place to buy stuff"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-09-03

"good delivery and service . Im happy with the order"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-09-01

"Friendly customer service, competitive pricing and good ship times. Recommend heartily."

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Verified
5/5

2005-08-30

"Great Merchandise and good pricing. I am a return customer and will return again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
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Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-08-29

"Excellent equipment , delivery time from order was my only dissapointment in your service . would prefer the OEM disk(s) , I't helps me immensly when I can keep them in a safe place for the future when new equipment arrives.
That aside , is excpetional , and worked flawlessly for me. I will use you again , if time permits.
Thanks .
Mike
"

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Is consumer focused

Verified
5/5

2005-08-23

"Thank you the unit worked fine. Solid and very fast"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-08-22

"Vladimir was great, got me the best price I could find anywhere. Shipped my order sooner than expected. Americomp is GREAT!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy