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Chance of future purchase:
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0.00/5
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0.00/5

Verified
1/5

2015-09-23

"Guten Tag. Ich bestellte am 21.06.2015 den Artikel.M9 Bluetooth 4.0 Smart Bracelet Watch Sports Wristwatch Sedentary Reminder. Er kam ca. 2 Wochen verspätet und dann in falscher Farbe. Ich nahm das Angebot an, dafür einen 2 Euro Coupon zu erhalten. Am 15.09.2015 bestellte ich einen anderen Artikel und ich dacht den Coupon einlösen zu können. Mein Account war aber leer.
Mir geht es nicht um die albernen 2 Euro, aber hier funktioniert wohl so einiges nicht. Hochpreisige Artikel würde ich nicht bestellen.
Mit freundlichen Grüßen R. P.
"


Verified
4/5

2015-09-21

"past one month i order 3 x of xioami piston, 2x tools all was good and cheap"


Verified
5/5

2015-09-21

"Nice and complete delivery"

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Verified
2/5

2015-09-20

"product wasnt delivered.
service tried to fix everything, but it didnt work out
"


Verified
5/5

2015-09-19

"Allbuy provides a wide range of inexpensive, affordable yet original products that are available in other online stores throughout the Internet.
The support in chat online in the their website provides excellent service that can help out confused customer regarding the product description, mail and postage handling delivery and other questions or complaint about the product that customer wants to buy.
In addition, they provides a support or complaint that can be send through email and will give a solution regarding any problems that customer encounter during and after the delivery of the purchased product.
The delivery that allbuy provides take a little long time to able to delivered to your home.
All in all, it is the best experience and excellence service that I had when shopping online through their website.
"


Verified
1/5

2015-09-16

"I was scammed out of 92$, didn't received my item after waiting a month for it to arrive. I contacted them about a refund, but it seems like they blocked my email, since I didn't receive any emails from them now.

STAY AWAY FROM THIS WEBSITE!
"

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Verified
5/5

2015-09-15

"Immer wieder gerne. Alles in Ordnung."


Verified
5/5

2015-09-15

"Alles kam gut verpackt an. Bin sehr überrascht über die gute Qualität!!"


Verified
1/5

2015-09-14

"A 7 dias de mi compra, no he recibido notificacion alguna que indique que mi pedido ya ha sido enviado, intente cancelar el pedido, pero me pidieron esperar unos días. Hasta ahora no se nada sobre mi compra."


Verified
5/5

2015-09-14

"thanks allbuy :) i want to shopping again"


Verified
5/5

2015-09-14

"They delivered, not very fast but cheap, so i am fine with it."


Verified
5/5

2015-09-14

"Shopping for Allbuy are simple and pleasant, the goods are really good prices especially in the daily deals. Free shipping is a very good solution and thus the goods are bought at a great price. The entire transaction is fast and painless. Purchased merchandise arrives quickly in very good condition even to the other end of the world (Poland). I recommend shopping at Allbuy."


Verified
1/5

2015-09-13

"38 days passed since I placed the order but until now I did not received the item. What A shame. AllBuy Customer Service say they sent it 28 days ago,
I tried to check the issue with the local post services, but the tracking number AllBuy provided is not recognized by any post service, it is simply does not exist in their systems.
In addition, I made a mistake and order from them another item before receiving this one, so I am about to have another problem soon.

I will update here soon with my case progress, to be continued..

40 days since I placed the order, Update:

Allbuy customer service commented here and asked me to wait until the end of this week. In a private email they sent me they ask me to wait two more weeks. No words.

I will wait until the end of this week and update here -
To be continued...

46 days since I placed the order, Update:

Well, I finally received the item.
I ordered and payed for a 13$ item and they sent me a 28$ version of the item, with remote control and spare parts. I don't really need the remote control and the spare parts since I already have them, but what can I say...

The item battery bay is a bit damaged, apparently the person who put the battery in broke the battery base. The item can operate without the battery base, but the battery and the FC board are damaging each other this way.

I sent an e-mail with all th above info to AllBuy C.S., waiting for reply. So far, communication with AllBuy C.S. is very good.

Due to the recent developments, I upgraded the rating from 1 stars to 3 stars.
To be continued...

53 days since I placed the order, Update:

AllBuy C.S. asked me to send a picture of the broken battery cage and I did. Since then, when using the item I noticed a firmware problem, the item is not only damaged, it is also malfunctioning. They keep ignore the broken battery cage after I sent them its picture, and now they want a video of the other firmware problem, which I cannot make because I cannot take a video of the item and the controller at the same time. I agreed to accept the firmware issue and took back my complaint, asking them again and again to acknowledge the broken battery issue but until now they keep ignoring it.

At this point, I am starting to understand that there is a chance they wont provide what I payed for. I'm still waiting for their response regarding the broken battery cage.

53 days and 26 e-mails since I ordered this 13$ item, and I still did not received what I paid for. rating them again, 1 star, only because there is no option for 0 stars.

To be continued...

Epilogue:

After 28 emails, I gave up. They won. I payed a full price and received a damaged item with broken battery cage and a firmware problem. And there is nothing I can do, it is what it is. They did offered me 1$ as compensation (no joke, a dollar) but I think I'm going to be OK without it. The communication was good though :)

Conclusion:
Pros:
1. Lower price then most of the other online sellers
2. Good communication.

Cons:
From this first time experience, AllBuy do not take any responsibility for the items they sell. If the item is damaged, it is mainly your problem, not their.

Will I buy from them again? maybe, if the price is great. But I'll keep in mind that I'm taking a chance gambling, and all risks are on me, including loosing my money.

Since I did not received what I payed for, 1 star.
"

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Verified
4/5

2015-09-10

"No tracking outside china. Overall experience is good."


Verified
4/5

2015-09-10

"good
but very slowly shpping speed
"