"I bought my first good bike from Doug in the early 70's. My first 10 speed was a Schwinn Continental, but that one did'nt count. My first bike from Alfred E, was a Chimo Concourse with Suntour shifters and Diacomp brakes. I used
that bike for my daily commute and for my first century. I had it for at least 25 years, and passed it down to my brother-in law. Over the years I've had a Trek 1000 Aluminum. 2 Trek 2000 Aluminums, A Team Miyata, A Giant Cadex , A Burley Tandem ,A Miyata Terry Clone. A Trek Mountain Bike, and a Giant Mountain Bike. All purchased from Doug at Alfred E Bike. I got to know "Richard", his mechanic, and the Young Lady that managed his shop in St. Joseph. I always received great service and prices.As someone who has spent 40 years in sales,Customer Service and product knowledge is all important. Thank You Doug and Alfred E Bike. Your Missed. Sam Grayson"
"Avoid this place.
I bought from them as they came up on a search engine as having the product.
They screwed up the order, it never arrived, AND they had they tried to charge
a restocking fee. They became hostile in emails."
"I placed an order for $300 CAD for some small bike parts (chain, tape, cable housing, ball bearings, brake levers, grease) and Alfred E. Bike wanted $65 CAD for USPS international shipping. That's expensive! They advertise some of the lowest prices online but I believe they're making it all back by charging outrageous shipping and handling charges. For a test I ordered one $4 bag of washers only, destination Canada, and was charged $19.51 CAD for shipping. Something doesn't add up here! Their response was, "However, since you think we are actively trying to deceive our customers, i don’t think it is a good idea that we do business together." Back in 2011 they tried charging me $46 US to ship two chains and four hub cones. I complained and they lowered the shipping cost to $20 US and gave me a lame story about how the checkout cart tends to over-estimate shipping cost on small items and that they're actively working on correcting the problem. That was five years ago! They advertise that registered users get free shipping for purchases over $50 but when I asked they told me free shipping is for US customers only. That's not what's advertised! I'm never doing business with them again. "
"Do not order from here. Customer service is horrible. "
"good shop. does what they say"
"I have only ordered from Alfred's once, but I was happy with the price on some hard-to-find bike panniers. Shipping speed was good and I will order from them again in the future if the need arises. "
"Excellent item, speedy delivery. "
"I purchased some Enduro Zero pulleys at a very good price compared to some other online stores. They were shipped and received in only a few business days."
"I very truely love these guys. I routinely find great deals on hard to obtain parts that are far below markup. Normally I would go to my NBS (Neighborhood bike shop) but with a tight work schedule I do not have time to shop around after hours, so I buy from these guys. They have a great variety of single speed / fixed gear bike parts that I've had trouble finding without a 10% markup. My only gripe is that shipping takes so long, however I choose the cheapest shipping method so yeah... Either way, love these guys. Ride fixed, live free!"
"The information on their products they sell was very complete and informative, helping me make accurate comparisons of comparable products. Alfred E Bike was also the most competitively priced of other sellers for the bivy sack I purchased and, with free shipping included, it was a tremendous value. The product was shipped promptly and, so far, I am extremely satisfied with their products and service."
" The price was great, the product was great. I rec'd my order in a timely manner. What more can you ask for."
""Amazing" is the proper description of this store. They always have items I cannot find anywhere else. The selection of bike components is simply the best."
"Nearly every part on my current build was ordered through AEBike, spanning at least 5 different orders over the past 2 years. I've probably returned 5-10 parts over this period as well. They've always been just awesome to work with.
Basically I would say they have great service, reasonable prices, and really knowledgeable people who always answer the phone in person. Once, I needed an unlisted dimension of a part taken and they were happy to take this measurement for me quickly and accurately.
The last time I called, I was going to return a part distributed through QBP in Minnesota. The staff member told me I may want to consider going to my local bike shop (also in Minnesota), because they could probably have it to me faster than AEBike. This honesty (plus the fact that prices are still often lower at AEBike than a special order from my bike shop) really make me a loyal customer.
Sure, you'll want to go to your LBS for repairs, special orders of rare parts, complete bicycles and custom jobs, expertise and advice, etc., but when you know what you're doing and just want the parts, AEBike is definitely your place."
"The next best thing to your neighborhood bike shop. If I need quality parts for a seriously good price I always go to AEBikes. They even have track/fixed gear parts that are way cheaper than anywhere else I've seen. Keep it up guys, you're doing great things (for my wallet!)"
"Huge selection of items and very reasonable prices. Orders are shipped promptly. I will continue to purchase from Alfred E. Bike."