"Quality product - a leather wrap around camera case like my mother use to have and very reasonable price. It fit perfectly and I am really happy with it. Takes a few weeks to get to Australia but worth waiting for.
"
"I got, what I wanted, and it works well, but delivery took 27 days"
"good people to deal with nice product fast shipping. i would deal with them agian."
"This issue was solved after I published a negative review. "
"DO NOT PURCHASE ANYTHING FROM THIS F#CKING PLACE..THAY ARE A SCAM!!!!!!....STUPID IDIOTS!!!!!!!!!!!!!!!"
"I recieve my order with one missing part..they ship me the missing item with no problem...Good service so far !!!"
"I ordered Hoomeda Voice-activated Battery Light and it did not work. Sent photo of hookup but would not refund."
"Order did not arrive so I emailed them. They said to wait 2 more and if it still had not arrived to get back in touch. 2 weeks later it still had not arrived so I emailed them and they said they would post another one out. 10 days later I got my item."
"I ordered some carbide bits and elected not to pay for expedited service. The shipment got ****, probably in customs, but since it was unexpedited I don't know for sure. I contacted customer service and they sent out a replacement right away, this time with expedited service (no charge). Can't complain about the service but I will say I won't use the free shipping anymore; the expedited service is not that much more and it's well worth it."
"I ordered 10 pieces (seeds) called Strelitzia Reginae Aiton - Bird of Paradise seeds the end of May. I did not receive them (due to being held up at Canadian Customs). I emailed them & they sent another order ASAP. Today I received BOTH PKGS, the original & the new one. (Customs must have checked them further & released both). I emailed them & told them I received BOTH & asked if they wanted me to return one pkg & they said keep it for free. They answered both emails immediately. Very please with their excellent service."
"**beware** do not buy on this online market store.
Reasons:
—Poor customer service.
—Sends a wrong item. (they even force you to accept the wrong item just for you to save time.)
—And on top of it, they sent me a previously used item and claiming that the product is good and functions properly. (which clearly not the point here, it is a used item)
If only I can rate it with a negative star, I would. "
"I purchased an item on the site and received my order confirmation. They then reached out to me and told me I needed to pay an extra $10 as the price had increased. I told them I wanted the item for the price that was agreed upon when I purchased it. They cancelled my order and refunded my money. Then sent me a 5% off coupon that would save me $1.50.
Overall terrible customer service, if a product purchased for a specific price, you can't just update it after you already paid for it.."
"I ordered a health watch for my husband and myself. Unfortunately, his band broke after about a month of constant wear. Then mine broke!!! I reached out to Alexnld and within a day they responded. After asking whether or not we wanted a refund or replacement, they promptly sent a replacement without any hassle. I really appreciated their commitment to best serve their customers.
Thanks again for putting customers before profit! "
"I am really thankful to Alexnld!; recently bought health watch unfortunate it's stopped working. I mailed to Alexnld! they responded quickly and send the replacement without any hassle. I really appreciated their commitment to best serve their customers.
Thanks again."
"I bought a Father's day gift for my husband from Alexnld. We had to return an item and I received an email response from them in a matter of minutes. In no time I received a refund. Very pleased. Michelle"