"Sign said paddles 20% off. Price of paddle 29.99. Checkout - price 27.99. Questioned and told by mgmt price jad a 14% discount already so only gave 6% discount. No offer to adjust so got a refund.
Receipt listed 20% discount, but price only reduced 6%. A
Systemic dishonesty.
Check the numbers,
there system is rigged from the start. "
"Als.com sent us a defective product, I emailed them and they agreed to swap it out, i asked for details on how to return the product and about a month later and 4-5 emails later no response from Als.com. I then put a credit card hold on the transaction and low and behold the next day they contacted me playing confused as to why i would put the transaction on hold. Anyway we agreed to send them back the defective product and then lift the transaction block once it was replaced. We sent them the product back at our expense to package the product and after a over a month and a number of emails, no reply..... I called them today and they changed their mind against the good faith agreement we had come to so they basically tricked us in to sending the product back and now they weren't planning on sending a replacement. This company has terrible customer service and can not be trusted, all what we wanted was a product that worked!"
"They have a good variety of clothing and sporting goods. "
"They have this guy named William Locklear and he’s super smart and knows about the shoes and isn’t hesitant to help
But he likes the hornets "
"Al’s Sports sold me a Camelbak backpack for $20. less than Amazon. I had never bought anything from Al’s before and looked at reviews. I’m convinced the one star reviews are paid negative reviews. Al’s shipped my backpack in about 12 hours and it was in my hands within 4 business days. I have since ordered from them two more times with the same great pricing and outstanding service. When I called Al’s to thank them for their service, I learned they are an 80 year old family run business with two large locations in Utah. Additionally, when I called them, Al’s staff were not only polite, but they still delivered that small business feel... even on the phone."
"Not going to lie I was a little sceptical ordering from Al’s since I haven’t previously heard of this retailer. Took a chance and ended up ordering a northface item that was 70% off (seemed too good to be true). Glad I did. The experience was seamless. Not only was shipping free, the order was at my front door within 2 days. "
"I ordered a MSR Windburner Stove online, I had never heard of Al's before but the price was nice. I Googled Al's and saw a lot of not so good reviews. I wasn't in a big rush for the stove and it wasn't going to be a gift except to myself. I figured if I didn't receive the item or it was out of stock I had nothing to lose since I was putting it on my Credit Card. All in all i received the MSR Windburner Stove brand new in the box at a substantial savings by USPS Priority Mail"
"It’s been awesome, no complaints at all"
"My product arrived very quickly. "
"So I guess my experience is similar to many others where a product as advertised and in the end they couldn't deliver. I ordered a hiking pack and waited 5 days for tracking information. Finally they responded that their was an inventory issue and couldn't sell me the product but my banking account would be refunded in 3-5 days. Scam company beware."
"Ordered a north face bag from. Was deeply discounted on this website. They must be clearing their inventory. Received in less than a week (Utah to nj) and the bag is brand new (as expected). Others here may have had bad experience but not me and the seller deserves 5 stars on my order."
"Ordered two pair of shoes. They said they were out of stock on one of the pair in my size. So I called and talked to them to see if I could get it in half a size smaller. She says sure. She will just switch them out. Next day I get a email saying they don't have that one in stock. Weird thing is the price for those shoes doubled over night and they show both sizes in stock. I can not for the life of me understand how this company is still in business with all the bad reviews. Stay away!!!"
"The negative reviews are correct. They show false stock is available take your money and then tell you oh sorry we don't have that want something else similar? Then you say fine send me the similar item and then they send something else all together anyway. Sure they offered my money back but after a few weeks of run around near the holidays I don't want my money back I want the item I ordered the first time! Go to amazon or Dicks, get the right item the first time even if it is $1 more! "
"Ordered a pair of Brooks running shoes from Al's, the night I ordered it, the credit card was accepted and I received a receipt for the item, several days later I decided to find out where the shoes were as far as shipping and was shocked to learn that they cancelled the order, I'm guessing because they didn't really have it in stock, and try to steer people to their site with false intentions, but more than anything the fact that they never notified me that the item was cancelled, and I guess just expected that when they never arrived I would want to check and see what happened. To me it is really false advertising to say you have something, as it clearly did on their Website and know you don't really have it in stock. "
"BEWARE OF ALS SPORTING GOODS. THEY DON'T STAND BEHIND THEIR PRODUCTS. POOR CUSTOMER SERVICE WHEN THEY SEND DEFECTIVE ITEM. These boots are defective and not "as described" on the website. The size/width chart provided doesn't match with the narrow boots I received. no width is provided on tag or box yet list many different widths on the item description/size chart. I can't even get my foot inside. Very misleading and DISHONEST!! STAY AWAY! They now want me to pay shipping back to them for these heavy boots that are of no use due to the defects."