"I had almost completed my order and couldn't find an Item that was in the write up with the piece. I called the service line, and spoke with an amazing woman. Incredibly helpful and personable. Made sure we were looking at the same page on the computer. We discovered a misprint, which was a disappointment. It said 'feel free to add a red dot on the front sight'; Its not available. Lots of options, not the same. Another one is the tease of discounts with purchase limits. Spin the wheel, but you have to spend a lot.
I asked her if she could cash me out, 'yes', another bonus!
I'm over 60, and it's a pleasure talking and doing business with a real person (an American). Nobody remembers or wants to, life before this digital impersonal age we live in. Easy, yes. Fun? not so much "

"You don't ship to Puerto Rico."

" buy ALL my considerable airgun hobby components, ammunition, targets & more only from AirGun Depot. Why? In the very few instances where I've received a defective product due to shipping damage or the like, the AirGun Depot folks are incredibly accommodating and ready to assist. A single email to their support team is all I need to send and my return is ready.

A purchasing experience is also how issues are handled and AirGunDepot has been incredible."

"It will no longer function , it won’t compress air and when it does it spits air out the right side of the frame ! I noticed it has two O rings in the bolt , I had to replace one from the spare parts included , it didn’t help ! Don’t know what to do "

"Recently, I purchased a Hill air gun compressor. It appeared to be of high quality and by my research is probably one of the best on the market today.
Several weeks later, this compressor became available for a substantial price reduction, and I was a little miffed, to say the least. I contacted Airgun Depot, my original retailer, and griped (cordially) about the price.
To my amazement, they refunded the price difference between the two.
Now that my friends is customer focus. They didn't have to do anything and could have blown me off.
I will be using their store for all my purchases, if they carry what I need, from now on, and will gladly point all my friends to their operation.
An unfathomable gesture of good will on their part.
---Bill Mitchell"

"I called to get the magazine that was missing off the gun I just ordered. I expected the part to be rushed to me. That doesn't seem to be happening. I also expected a discount off my next order to make up for my trouble and delayed use of my gun. That was never offered, and at this point, I don't think I will see any kind of mitigation for my inconvenience."

"I have bought many things from Airgundepot and always got what I asked for and then some, even when I had a defect they were quick to respond and solve the problem, when I call I actually talk to a live person, I like that and super friendly, yeah I’ll be buying my shooting needs from the people who care about Me!"

"Placed order Sunday pm
See when it Arrives
Best price I could find"

"Package INCREDIBLY well (Amazon should take lessons). Description of the item was true and a decent price for the package. Did a few test shots on receipt and everything functioned well. Good job, Guys."

"Ordered my first pcp rifle online. That was easy. Calleed the next day to try and add some compressor parts and the lady that answered the call didn’t wont to be bothered. Ordered the accessory on amazon. "

"While it was easy to order, was shipped quickly, was packed well and was in good condition. I am disappointed that this item was manufactured in 12/2021. That only leaves me 3.5 yrs before I have to get it tested or replaced. "

"I ordered replacement magazines for my Legends M712 since Umarex is out of stock. The mag (I only opened one) fits and works perfectly. Thank you for such supplying where others cannot."

"Is so fast nic and unest is ok"

"Ordered Mon or Tues., received Friday. Doug helped me with which model would work best for me. I previously had a Gamo Hornet and just wasn't happy with it. I think this 1 will be a lot better. The squirrel population has exploded this spring and the neighbors will be glad I'm not using a 22LR anymore."

"I have to admit, I know almost nothing about airguns. I opened the pages for the guns I liked to compare specs and was overwhelmed. I noticed the "help " button and was amazed to connected to a real live person! He immediately answered my questions about the differences and pro/cons for each. I was able to quickly make my decision. Then he was able to point me in the direction of a cost effective air pump that was compatible. The whole thing took maybe 5 or 10 minutes.

I'm sure it would have taken me an hour to figure that stuff out on my own."