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Product & services pricing
3.59/5
Chance of future purchase:
3.54/5
Shipping & packaging:
3.59/5
Customer service:
3.54/5
Return/Replacement policy:
3.99/5

5/5

2023-06-13

Outstanding service

"I bought a bedroom set from AFA STORES, I'm so happy with the purchase, from browsing the website to ordering and delivery, everything was smooth and hassle free.
What I appreciated the most about this store was their wide selection of styles and designs. I was looking for something modern and minimalistic, and I found exactly what I needed on their website.
The product descriptions were clear and detailed, which helped me make an informed decision. The checkout process was easy and I was able to choose a convenient delivery date for my schedule.
The product arrived on time and in perfect condition, which is always a relief when shopping online. I highly recommend AFA STORES for anyone and I will definitely be shopping with them again in the future.
"

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5/5

2023-06-12

Everything you need to decor your home

"I ordered furniture from this company and I must say, I'm impressed! I was able to find the perfect pieces to fit my home decor.
Ordering was a breeze and the customer support was excellent. They answered all my queries promptly and courteously. Delivery was also smooth and on time. The furniture arrived well-packaged and in perfect condition.
The quality of the furniture is top-notch and worth every penny. The materials are durable. Assembling the furniture was also easy, with clear instructions provided.
I'm very satisfied with my purchase and would highly recommend this store to anyone looking for quality furniture at great prices. Thank you for such a great shopping experience!.
"

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5/5

2023-06-08

Their customer service is top-notch

"I ordered a few pieces of furniture and I couldn't be happier with my experience. From start to finish, the process was easy and straightforward, I was able to browse their extensive selection and find what I was looking for quickly and easily.
The checkout process was also incredibly smooth, and I appreciated how secure and safe it felt. Plus, their shipping and delivery were very efficient, I received my order within a reasonable time frame, and everything arrived in perfect condition.
As for the furniture itself, I was blown away by the quality and craftsmanship. It was clear that these pieces were made with care and attention to detail, and they have held up beautifully over time.
All in all, I would definitely recommend this online furniture store to anyone looking for high-quality, affordable, and stylish pieces for their home. Their customer service is top-notch, and their products are truly exceptional.
"

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5/5

2023-06-07

High quality and great prices

"
In May, purchased several items from this online furniture store, and I am extremely impressed with both the quality of the products and the level of customer service. The website was easy to navigate, and I was able to find exactly what I was looking for with minimal effort.
After placing my order, I received regular updates on the delivery status of my items, and they arrived exactly when expected. The items themselves were even better than I had hoped - they were well-crafted and durable, and looked even more beautiful in person than they did on the website.
I would highly recommend this online furniture store to anyone in the market for high-quality pieces at great prices. The shopping experience was a breeze, and the products themselves exceeded my expectations. I will definitely be a repeat customer.
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5/5

2023-06-06

The best prices

"1 month ago redecorated my living room and was on the lookout for some new furniture pieces. I stumbled upon this online furniture store and decided to take a chance on it. I was pleasantly surprised by the variety of options available and found myself browsing through the website for hours.

The prices were also very reasonable and I ended up ordering a sofa, coffee table, and two armchairs. The ordering process was smooth and delivery was timely. The furniture arrived in perfect condition and I was thrilled with how it looked in my living room!

Overall, I had a great experience shopping at this online furniture store. The selection, quality, and prices were all impressive, and I'm already looking forward to ordering from them again in the future!
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5/5

2023-06-06

Great experience

"I recently had the chance to purchase furniture from this online store and I have to say it was a great experience. The website is easy to navigate and there's a wide variety of furniture styles to choose from. The prices are also competitive with other online furniture stores I've seen, and the quality of the furniture is outstanding.

What really stood out to me, however, was the customer service. I had a question about the delivery timeline and an agent promptly responded to my inquiry with all the information I needed. When the furniture arrived, it was exactly what I expected and was in excellent condition. Overall, I highly recommend shopping at this online furniture store for their selection, quality, and customer service.
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5/5

2023-06-06

100% recommended

"I had a problem choosing the color of my furniture on the page, so I contacted customer service and they helped me change it, the process was very easy and fast, I felt very supported, they were very interested in making me very happy with my order, I will continue buying all my furniture in this store."


5/5

2023-06-01

Bedroom set

"I ordered a bedroom set for our daughter as a gift for winning the county soccer cup. The bedroom set was a simple one, it had a bed, dresser with mirror and nightstand.

The delivery was good and simple, the delivery crew was professional and kind and did a great job. The issue came a couple of days after the delivery, while cleaning her room, our daughter noticed that the footboard had 4 inch crack on one of the legs so we reached out to AFA with a couple of pictures. After about a day or two they reached out saying that they would provide us with one of their techs to get this fixed. Unfortunately he couldn't fix it.

We sold it for me was that no later than 24 hours the tech visited, they reached out to me telling me that a replacement footboard was on the way and would be installed at no extra cost, they even covered the cost of getting the damaged one removed. everything went without a hitch.
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5/5

2023-06-01

Needed help. Found help

"So back in the beginning of May I ordered a nightstand cause I wanted to switch the one I had since it was a much needed change. The one nightstand I ordered was something simple but beautiful, you know, going for that minimalist look.

Anyhow, I found the perfect nightstand but unfortunately it wasn't available since it was out of stock until like September. I knew what I wanted but didn't want to take hours looking for the correct nightstand. I decided to call and this very lovely lady helped me find the nightstand I needed.

After that it only took a couple of days to arrive I ordered it. Loved the service and the product
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5/5

2023-06-01

Best seller

"I really liked the website of this store, you can easily find what you are looking for, also the prices are very competitive, the delivery of my desk was made at the indicated time, they kept me informed of the status of my order. I would buy in this store again."

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5/5

2023-06-01

I loved what I ordered

"This store has excellent customer service, they respond quickly and are very professional, I had several questions and they answered me immediately, a week ago I received the TV Stand that I ordered in this store and I cannot be happier and more satisfied with what I bought, everything arrived in perfect condition and the quality is incredible. My space has completely changed and now I have the most beautiful room of all."

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5/5

2023-05-25

Excellent support from this company

"I ordered two desks for my children, one of the two desks came with a broken leg, so I contacted Afa to ask for a guarantee, I wrote them an email and in less than an hour they called me, they promised to send me a replacement as soon as possible, and that's how it was, three days after contacting them the replacement arrived.

I felt very supported and it really shows the difference between a normal store and a trusted store, when you realize that they are willing to help you so that you are happy with your purchase, you know that you should keep buying there.
"

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5/5

2023-05-25

Store committed to its customers

"I ordered an outdoor room for my new home last month, but it was delayed a bit due to carrier issues; what surprised me was that this store contacted me immediately to inform me of the situation and since then they were very attentive to expedite my delivery, they kept me informed of the entire process and after only three days of delay my furniture arrived in perfect condition, I can say that this company is completely committed to its customers and they care that they are satisfied in every way, I was fascinated with the attention I received, I will certainly continue buying in this store."

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1/5

2023-05-23

STAY AWAY FROM AFA !!

"This is the very worst experience . As a designer I use lots of vendors for products. I ordered a $4000.00 desk set from AFA and was told we would have it in 3-4 weeks as promised on their web site. It is now longer then 5 weeks and the delivery company they employ AM delivery in Dayton,NJ is failing to deliver,they give windows of 10-2 and then call at 8:36 pm to say they will be there in an hour. Booked delivery again was told window was 2-6 pm . I call them at 6pm to ask where are they and was told new delivery window is 8pm - 12 mid night for a home delivery. I call AFA and tell them I want to cancel order at this point and AFA tells me I can not cancel and if I do not take delivery what ever time it shows up I will have to pay a restocking and delivery fee. I will never order from this joke of a company again. THEY DO NOT CARE ABOUT THE CUSTOMER AT ALL ! THEY WILL TAKE YOUR MONEY AND LEAVE YOU HANGING. I give them a minus 20 star rating. "

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5/5

2023-05-10

Great service

"The items that I ordered arrived at the indicated time and in perfect condition, they are luxurious and the best thing was that I found them in this store with incredible prices, I was able to easily track my order at all times, customer service is exceptional, they respond quickly and are very competent."

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