"I have had difficulties in placing on line orders recently. Placing items in the shopping cart is sometimes a challenge when ordering from some of the sales emails. When I place one item in the cart and want to select additional items I often can't go directly back to the page I'm ordering from. And sometimes when I get back to the site, the first item is no longer in the cart. Then when I go to finalize my order, it won't let proceed without entering a mobile phone number. You already have a phone number (land line) for me and I do not give out my cell phone number. I have ordered for years from Acme without having to provide a second phone number. IT should make sure that final step to place an order goes on easily. The last time I called customer service for help on this problem, I got no help. Basically I was told to try changing browsers or redoing the order - basically that is a waste of my time. On a previous order I was so frustrated with this, I bought the item on Amazon - nice and easy."
"Got a great price and got it shipped very fast. Will do business with Acme Tool again!!"
"Everything was great and very smooth but I only receieved half my order and I will be calling tomorrow"
"Excellent prices and great service. The tools arrived when they said they would."
"All the convince of Amazon with the tools I need. Ships for free, and gets to my house in a couple days. "
"Have made many purchases at ACME and have not had any issues. Just click it and it shows up quick. "
"This is my third tile saw that I ordered from Acme Tools, each one was shipped immediately with free shipping, I received them within three days of ordering, very good service"
"I ordered 2 tools. The confirmation email said 2 were delivered. Only one was actually delivered. Missing a $400+ tool.
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"I ordered 2 DeWalt tools, a battery operated brad nailer and battery operated circular saw. Quick shipping and tools were in original sealed packages that were in perfect condition. "
"Great Service - Great Prices"
"I love ACME TOOLS! Great prices, seriously fast shipping, and the best customer service!!!"
"Great price, accurate order, fast shipping."
"Always a pleasure. Fast shipping!!"
"Wasn’t able to use discount and hard to navigate "
"Good Price and FAST delivery"
"Try to find items elsewhere, no luck ? Acme came through and had it at my door on time ."
A rep from Acme Tools, KLAcmetools, has responded:
“Hello,
We apologize for any inconvenience you encountered. We do offer a 30 Day Satisfaction Guarantee on our purchases. We invite you to reach out to Acme Tools regarding your discount so we can make it right. Please contact us via email at support@acmetools.com or phone at 1-877-345-2263. We hope to hear from you soon.
Thank you,
Acme Tools”