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5/5

2002-10-23

"I ordered a MSI Ti4200 128 meg card from them via UPS 3 day delivery. I did not get a confirmation email of my order, but did get a shipping email giving the tracking number. The card came packaged well, and worked the way it was supposed to. Alittle expensive on shipping, but their low costs even it out. Overall a very good buying experience, and I would buy from them in the future. "

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5/5

2002-10-17

"Ordered a (hard to find) 40GB WD SE HDD (8MB buffer). Excellent price, delivered as promised, with UPS tracking. Will order here again!"

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2/5

2002-10-03

"I purchased a Gainward GF4 Ti4200 from these guys because they had one of the lowest prices I had seen. Confirmation of order was very fast as was delivery. The shipping cost is a bit high though.

However, upon receiving this card, it would not work in my system. I found the card to be defective. I emailed their service department with my problem and when I did not receive a response 3 days later, I called. I spoke with someone who spoke very little broken English who was absolutely no help. He kept trying to tell me to call Gainward for technical support. I had to explain to him several times that I wanted to return the item before I was issued an RMA number. With all the difficulties with customer service, I would only recommend AVLogic if you are sure you won't need to call.

*On a side note - Gainward's Tech support absolutely blows. Their office in California has _one_ tech support guy who speaks very broken English and makes up excuses contantly for why you are having problems without ever really helping you. He told me to update my BIOS, then update my 4-in-1 drivers, then he told me that not all motherboards supported the card. What help is that?
"

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Overall quality of the company
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Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
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Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
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5/5

2002-09-26

"A little late reviewing but been busy..

AvLogic prices are good and the parts came FAST.

All working fine, loved the fact that both the round IDE cables and The Harddrive were shipped FREE!

Would recommend AvLogic
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2002-09-22

"Very good experience. Would do business again. Very quick delivery. "

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5/5

2002-09-18

"I purchased a Gainward Geforce3 Ti200 from AVLogic. I must say they met and exceeded all my expectations! Shipping was fast. Communication was good.. Everything about my experiance with AVLogic was great. I have made purchases since and will continue to purchase from these folks!"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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5/5

2002-09-13

"I decided to purchase from AVLogic (first time) mostly for their prices. I was in the market for a Pioneer DVD-106S, and AVLogic had one of the lowest prices. I surfed over to resellerratings.com and read the reviews about AVLogic, and then placed me order.

They shipped it on the next business day, and I received it when I expected it. It was well-packaged (2 feet of bubble-wrap) with an IDE cable and instruction booklet.

I will shop from them again without any qualms.
"

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5/5

2002-09-03

"Excelling overall -- very easy to use web site, quick delivery. I'll have to install my new Pioneer DVD drive today and test it out, but otherwise, everything was good!"

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Delivering products on-time
Delivering products damage free
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5/5

2002-09-01

"Two thumbs up. I ordered an MSI G4 4400 on monday afternoon. Rcvd shipping notice immediately and it arrived at my door on Wednesday morning! (2nd day air ups). Avlogic really impressed me. "

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5/5

2002-08-30

"Everything went silky smooth I ordered an MSI GF4 4400 with 128 meg of memory. I even got it 3 days sooner then I expected! Their shipping prices were a bit high though $13.70 :(
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being knowledgeable
Customer service resolving problems
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Customer service being easy to reach
Overall web site
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5/5

2002-08-27

"This was my first dealings with AVLogic. I am quite satisfied with my experience with them. Emails were sent in a timely manner to inform me of my order confirmation and shipping information as well. I will do business here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-08-15

"I have ordered several Mitsumi CD ROMs from AVLogic and have always been satisfied. Fast/cheap shipping, low prices, great web site, wide selection, never any problems."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered

5/5

2002-08-13

"This is my 3rd or 4th order. I have experienced the best service of all I have ordered, outside of Casecooler.Com, over the internet. They have dropped their tech support since I ordered prior to this order---Cut backs I guess!"

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Overall quality of the company
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
N/A
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-08-10

"Great company, Fast, Efficient, had the best price on pricewatch for my Toshiba DVD Drive and a good overall rating. I will buy from them again if they happen to have other products I'm interested in."

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5/5

2002-08-08

"Bought a video card, shipped on time, delivered on time, works fine."

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Is committed to quality products and services
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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use