"i order a toshiba S420 at a very reasobale price and they did the same as above: try to sell you extra accesories and when you refuse it they say that youur order will be delayed 3 to 15 weeks. You called them to change the shiping method and they hang up. I called customer service and he start using profanity and calling me names, puting music and conversations from other people. I called my credit card company and ask them to refused the payment. A few hours later they e-mailed me back saying that my order was candelled.
Be carefull guys this company is not serious, they are scam what we have to do all of us is file a complaining in the Better business bureau I did it today you can do it in this address;
http://complaints.bbb.org/SelectComplaintLinkFrameSet.asp

I definetely have to say that I will not buy from them any more. "

"Same story as you have read for four pages.
Order, phone call, sales pitch ... and you are lucky if you cancel your order.
I received a package with a camera and lens in it without ANY packing materal ... The lens don't fit ... ac adapter can't be used with the camera (according to page 9 of the manual, the "protection plan" registration form is missing.
If you have not ordered from this company - Thank God and go somewhere else. Pay more ... it's worth it.
It's not a Company of service, only crooks ... it's a scam, they don't care if they ever hear from you again as long as they have every dime they can take ... it will make you sick! "

"I placed an order, confirmed and a week later when I called I was told that they do not have it in stock, only if I want to buy a "deluxe package" for double the price. When I placed the order and when I confirmed I was told that the item is in stock. Nobody called or emailed to let me know that I will not get the order. I checked the wed site and the item is still listed "in stock". DO NOT BUY FROM THEM!!!!!!!!!!! "

"100% Complete Frauds
DO NOT ORDER FROM THESE GUYS.

I am a media director for a church, we shoot short videos often for our congregation.
We were in the market for a sony pd170, a prosumer camcorder. The price at 5starselectronics was unbelievably low.
I placed an order online, and within 1 hour recieved a phone call from "tom".
Tom was calling me to find out why I had purchased the "international" version of the Sony pd170 instead of the US version. He stated that the international version would not work without converters. He then insisted i buy the "US" version at a price that was $600 more than what I had ordered.. and it conveniently came with a warranty and 2 day shipping.
He told me that this camera was DVCAM format instead of NTSC (ntsc is the US format for video).
I told tom that I would call him back within an hour.
After looking on their website, I laughed at seeing that on their site, no where was it listed that this was an international camera. In fact in the camera specs on that page it said specifically that it shot NTSC format, and the term DVCAM is just another feature offered by sony. I called Tom back, and called him on his lie. I showed him specifically on his own website where he had lied to me, unphased, this goon still tried to get me to pay $600 more for the camera i had placed an order for.
I insisted that Tom cancel my order and send me a confirmation email. He agreed.
- I then called AMEX and informed them about this company.
The next day I received a cancellation confirmation from 5starselectronics. Ironically, the voided amount was for the 'upped' price.

beware, run away, whatever you do, don't do business with these crooks."

"I was about to purchase an expensive tv from this group. After expressing concern about their legitimacy and contacting my credit card company and before authorizing payment, I contacted 5 Stars and notified them that I was not going to place my order. The supervisor who at first identified himself as John and then changed his name to Tom yelled at me and said it was too late. I said I cancel. I then notified Visa not to accept the charge. Tom then called me on my phone and told me I owed a 10% restocking charge at which point I notified him that I had not authorized the order. I also sent email confirmation of this. Today this company persists in calling and harassing me over the phone. I have notified them that if they do not cease and desist I will file legal complaints against them in NY and Federal Court as well as with the FTC.

They appear to be fraudsters. They have a dead link to Sony INC Magazine and the BBB on their website. DO NOT BUY FROM THEM. LOOK ONLINE FOR A PICTURE OF THEIR "address." Think you'll ever get a refund??"

"Fradualent representation of package should be prosectuted"

"Ordered a Sony DSC-F828 for $625. Unresistable price. Got an email asking to call for verification. Called them and they told me it would be another 2 days for processing. Then, I got an email stating it is backordered. I called them and they told me right away they will cancel my order. I knew they don't intend to sell me at that price. I told them I am willing to wait for the backorder. They were speechless for 5 seconds then they told me that it got to be cancelled. WHAT A SCAM. I will play with them again. Telling them that the conversation is recorded. :D HEHE.... Here I come scammers!!! "

"Ordered Sony F828 on 4/17 and received email to contact salesperson. Was told that camera was in stock and would be sent out next week. The next day, I received an email stating that the item was not in stock and it would 5-6 weeks for delivery. Emailed customer service to cancel my order, but my order is still listed. They do not respond to emails. DO NOT PURCHASE FROM 5 STARS ELECTRONICS!!!!"

"I ordered the sony trv80 and the web site said it was available. well guess what happened. I got an email the day after I called and confirmed the order and it said the item is on back order for 5-6 weeks. So I will be cancelling my order first thing tomorrow. Don't waste your time with these idiots. "

"I called to confirm (what's the point of having a website?) and the entire company was on holiday for 3 days (Passover) so I couldn't even confirm the order!! Then I checked the reseller info and started to worry. I called them (after 10 days) and asked about the status of my order. They said it was on backorder and could be a few days or a few weeks, how knew? I cancelled the order.
"

"Same bait and switch tactics on a Nikon Coolpix 5400 I ordered 2/20/2004. Called customer service (which I should say responded very quickly) three times, and each time was told item was only available in pre-packaged at warehouse deluxe package, and my single unit was backordered one to two weeks. After third time, while reading these other reviews today (4/2), canceled the order."

"ordered a digital rebel from 5starselectronics, they called back from us1camera to fix a CC problem. Believe they just run several sites, no problem, but they did have the camera alone out of stock for over 2 and a half months, (suspect bait and switch) they did offer the bigger better package, and threw in all kinds of stuff to try and make the sale. I felt I was getting my moneys worth, so I decided to take the deal. I was assured the camera will arrive tomorrow. Will update how this turns out"

"After placing an internet order, I rec'd a call from Tom wanting to know if I wanted to buy an extra batterie, etc. for my newcamcorder. After negotiating a price that was resonalbe, I was given a total. The total did not add up to what I figured it should have been, so I called Tom back to double check on the total he gave me. He explained that the extra $86 was tax. I told him he could only charge tax if I lived in New York. So I cancelled everything except the camcorder and he told me he to go somewhere else to buy the camcorder and hung up on me. As long as I was buying the extra batteries, etc. I was going to have my camcorder withing 48 hours. I get home today and find a back order notice in my in box on my e-mail. What a bunch of CROOKS! Do not do business with this company! "

"My opinion as of now is that they are horrible frauds. They have exceptional deals, but they will not sell them. You must buy the upgrade package, which is overpriced. I wish that I found these reviews before i ordered, but what they are doing is against the law. Check out the BBB and FTC."

"after seeing many less-than-stellar reviews, i took a chance anyway on a big-ticket Pioneer plasma, and they delivered as promised!...3-day select shipping, great delivered price and competitive on a solid, known ext warranty...pleasantly surprised"