"I had an item arrived damaged, I was stressed for a few days because I had not had a quick response from their customer service team- but once I got connected, it went smooth to get a replacement, spoke with a few persons and they were all pleasant, Jaqueline in the end helped to resolve it quickly."
"Product as described and shipped fast. Didnt have any troubles"
"Great. Parts arrived nearly over night"
"Had the shocks I needed in stock at a great price. Delivered the next day as well!!"
"I ordered a rain cover that said it fit my 2006 LJ (using the website’s model selector tool) but when it arrived it was really for a TJ. Now I have to coordinate an in person return. "
"Well I ordered what I thought was a set of power running boards, but made the mistake of ordering the harness for the running boards, right away sent a email to cancel or to order the correct boards , received a email the next day to contact the right person to cancel , called right away and talked to this guy and he stated he sent a message to the right person to cancel the shipment , then the next day received an email with tracking info, Not to happy with my experience at all, I still want to order the running boards , but now will probably have to pay to ship back the wrong thing, that I canceled, I have left my number and name 3 times and never heard anything
Johnny Davis "
"The Smittybilt XRC front and rear flat fender flare set I ordered had a defective light. After contacting 4WP and sending pictures they requested, I have not received anything back and customer service has not contacted me. I cannot install the fenders until the light is replaced. I have had this almost 2 weeks and they are just sitting in my garage.
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"Good product. I'll install it soon. "
"life happens, an order had a glitch, wrong size clamp arrived through some murphy getting involved in the order. agent was empathetic, compassionate, found the right size clamp in stock and sent it right out FOC so I could continue with my install plans."
"Good fast service and fairly good prce"
"The ordering process including selection and support were first class! The price was hyper competitive and the shipping was extremely fast. A+++"
"In order 2 Tred Pro mounts for my Tacoma and I was not sure they would fit on my Xtrusion Overland Molle panels. Not only did they fit but 4WP had them at my door the very next day!"
"Customer service was very helpful. "
"I recieved the item and as soon as it delivered I contacted 4WP for a return and they never got back to me. "
"Ordered my parts. Got a refund a few days later with no explanation. Called and was told you didn't have the parts and refunded my money. "