ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.79/5
Chance of future purchase:
4.90/5
Shipping & packaging:
4.86/5
Customer service:
4.89/5
Return/Replacement policy:
4.76/5

Verified
5/5

2010-11-30

"Excellent price. Very helpful and order shipped immediately. Will definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"Easy to place an order on its website, got the camera I ordered on the 3rd day. No any problem. will come back to buy in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"I got a good service and a prompt shipment of my product. I got everything I was promised with the package"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-29

"I did some online research for a while before purchasing my Canon 5D mark II camera from 42nd Street Camera. I had never purchased from this store before and I was a bit apprehensive considering the high value of my purchase but these guys turned out to be very professional. They sent the camera very fast (less than 2 days), contacted me to confirm the purchase and gave me the best price around (better even than Amazon). So now I know where to get my gear from. Definitely recommend this store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"This was my first experience with 42nd Street and it was great. After I placed my online order, I got a call confirming my order. The shipment arrived promptly and was well packed. I would shop at 42nd Street again without any reservations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"42nd Street Photo had the product I wanted at the most competitive price. The sales representative who contacted me to confirm my order was prompt and not pushy about ordering additional kits that I did not need at this time. I will definitely consider returning to 42nd St Photo for my other electronic purchases"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"I ordered the Canon SD1400 digital camera and I am very happy with the purchase. The Camera arrived quickly, in 3 days. I also received a follow up call from Jonathan, the sales and marketing manager, who was very helpful and responsive to questions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-11-29

"I don't believe all of these positive comments are actual purchasers. This is the type of store that doesn't just process your order. Instead, after you order they call you and try to get you to buy junk at rip off prices. So you may be happy with the initial price of your item. But then they try to sell you memory cards, or "filters that you must have." I ordered a lens and was told I had to have the "filters" for the lens to work right. Jack at 42Photo told me he would sell the filters "below his cost." Come to find out the filters he sold me for $199 are sold on Amazon for $20. You can get a good price from 42Photo on some items. But don't get suckered into buying anything extra from them. If you are like me and don't want to waste your time fighting off these types of aggressive sales tactics then go to the numerous other Camera dealers with good prices that don't do this stuff (like BH Photo, for instance). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-26

"42nd St Photo was a great place to work with.  Their online order process was simple, secure, and fast.  We researched a lot of online camera stores and found that 42nd Street beat the other prices with a considerable savings.  Our camcorder arrived in only a few days without paying for priority shipping!  John called from the store to make sure we got our order and that everything was okay.  That is great service!  We will definitely return to 42nd Street again.  "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-25

"Excellent experience. Great prices, fast service, knowledgeable sales representative. Order delivered quickly and ahead of expected delivery. Will shop here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-25

"I placed an order for my new T2i online. Jonathan called shortly after to verify my info and make sure everything was correct. Before they shipped it, they made sure that I was getting everything I needed to use it. They had the best price by far. It was an amazing deal on a real, brand name, US market, warrantied camera. Thanks 42nd street!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-24

"Best price on the internet and in store. Fast shipping with many options to choose from. easy to track packages, am a customer for life!!

I owned a canon t2i for about 4 months and shot video mostly. i loved the image and video quality on the 18mp sensor but the size was too light and small for me.

I absolutely love the 60D the size and weight is perfect. FOr me its way better than 7D and it doesn't feel plasticky at all. The improved ISO range from T2i is also very good i really missed it in the T2i and the new layout of the buttons is amazing too.

The swivel screen and manual audio gain control definitely make it the best for video work. Great camera and a really high quality Kit lens too.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-24

"This was my first order on 42photo and it a pleasant experience. The order was processed fast (inspite of placing on weekend) and shipment reached very quickly. The quality of the product (Canon SX 210is) is as expected to be best!
One thing I liked the most was the prompt communication including the Suvey!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-11-24

"I give 42nd St Photo high marks on product, price and service. I was looking for a canon EF-S 55-250mm lens for my Canon Rebel camera and found that 42nd St. Photo had the best price on the internet. Not only did they have the best price but they had the best price by so much I was sure it was too good to be true so I called their 888 number and confirmed the price with Jonathan before I ordered the lens. I ordered the lens on Monday 10/22/10 and received it on Wednesday 10/24/10. What better service could I ask for when the shipping was included in the price of the lens? My experience with this company has been outstanding and I will definitely use them in the future and recommend them to my friends. Thanks Jonathan, I will have the lens for Thanksgiving Day pictures. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-24

"I highly recommend 42nd Street Photo. I would describe the service as FAST. I also got a free cleaning kit as a surprise and they offered me more free stuff just to fill out a survey. These people are working hard to satisfy customers. I am recomending them to others who are skeptical of going anywhere but B+H. There I ordered late night on thursday after the shipping cutoff. On Friday, they called to make sure I had everything. I didn't feel pressured but they did make sure I had all the components I needed. It was shipped ground on friday, got here wednesday. Just as expected from the UPS ground shipping map. East cost to midwest shipping is really only 2-3 days depending on distance. Only thing I wish they offered was accident protection. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A