"Customers who aren't sure where to shop are more confident to shop with us because we have great reviews & because we participate in the process." -Henry Posner, B&H Photo. $200M+/year
"We have seen an increase in conversion to sale of 233% for customers who read our ResellerRatings reviews. We wouldn't be there without ResellerRatings." -Monica Runstrom, DrillSpot
"It is very turnkey, very easy to get involved with. We used Bizrate, but their implementation turned us off. Our customers are truly thankful that we're asking for their input." -Mark Carson, FatBrainToys
Product Persuasion Lifts Conversion to Sale Within Your Site
Even if you already have product reviews, Product Persuasion lifts conversion to sale on your product pages by up to 100% (double) by leveraging customer feedback about your
products and your store to compel shoppers to buy.
Immediately post checkout, within our exit survey window, we now ask your customers one simple question: Why did you buy this product? On your product pages, we display a "See
why others bought this" link, triggering a popup overlay to display these customer insights, along with a store rating box. Since these product
reviews are written immediately after checkout, they tend to be highly positive.
- Product Pages - Shoppers click "See responses" to see why others bought
the product, in an overlay window, and shoppers see your store rating and review count from ResellerRatings as well.
- Checkout Page -
The customer will leave feedback about products immediately after purchase. We use our exit survey window both to collect
these product sentiments, and as opt in to later review your store as well.
Generate Reviews Post Checkout, Boost Sales & Conversions
What is it?
Why you should use it!
Top Internet Retailers, with revenues from $100M-$65B+, including Home Depot, Newegg, B&H Photo-Video, and Adorama, use the exit survey. MacMall.com used the exit survey to increase their rating by 60% in two months. It's the #1 way to generate reviews.
Facebook Page Review Syndication
Add your ResellerRatings customer reviews to your Facebook page. It's easy, just a couple of clicks in our dashboard and your reviews auto-sync.
Positive SEO: Contrast Complaint Sites with Our 15 Years of Authority
Combat Negative Keyword Searches
Our five star rating for 1000Bulbs.com, as the #1 result, is dominating the negative complaint sites for this example search, "1000bulbs scam".
Counteract negative consumer venting sites like RipoffReport, Complaintsboard, or PissedConsumer? For keywords such as "scam" or "complaints", we're usually on page 1 of the search results and often the #1 result. Earn a high rating at ResellerRatings and inject it as brand-saving contrast to the negative venting sites.
"Reviews" Keyword Searches
We rank very highly, usually #1, for the name of your store + reviews, as shown by this example search for "1000bulbs reviews".
Consumers who arrived at your site from any marketing channel, open Google.com in a new window, search to check your reputation, and use ResellerRatings to decide whether or not to buy, 40,000 times per day.
Elite Member Seal: Lift Conversion to Sale
What is it?
The Elite Member seal is a small graphic for display within the "first fold" of your site to convey to shoppers that you're an upstanding trusted retailer, according to your customers, who have rated you at ResellerRatings. Clicking on the seal shows a detailed explanation in a popup window, without taking the customer away from your site.
Why you should use it!
In tests on merchant partner sites, we've measured our seal to outperform McAfee Site Secure(tm) in lifting conversion to sale rates. Display our seal alongside 3rd party security seals to address consumer concerns over trust and security together for maximum CTR lift.
Manage Your Reviews and Reputation
Reviewers, revealed! View order number associated with each review to verify with your records, resolve issues, or offer thanks.
Send emails to reviewers via our site to address issues, engage your customers, thank your fans.
Proudly displays a prominant green checkmark icon that indicates to customers that your company actively monitors and responds to feedback.
Public Reply Comments
Post a public comment in reply to a customer's review. Appears prominantly, indented and highlighted beneath the review, identifying you as a rep.
Lift Conversion to Sale with Widgets and Badges for Your Site
Elite Member Seal
(for qualifying merchants)
1,963 Merchants Subscribe. Here's How They Succeed.
Add Our Checkout Exit Survey
Continually generate a fresh supply of reviews. Shoppers want to see a high ratio of positive to negative reviews, and a big volume. Push reviews to page two. Dilute single reviews.
Use Google Product & Bing Feeds
Upload your feeds for free to those engines, then take advantage of our ratings syndication to get more clicks and sales.
Reach out to resolve any issues. Satisfied customers write positive reviews.
We'll contact them to obtain their order confirmation, and remove if none is provided.
Post Public Replies
If you do happen to receive a negative review, post a reply to let others know that you're on it.
Display Widgets and Badges
These symbols of our trusted third party verification inspire confidence and increases conversion to sale.
Add the Exit Survey to your Order Confirmations
This is a quick way to generate many reviews and ensure your customers leave a review. Not only can you have the
exit survey pop-up on order confirmation, but can also elegantly remind customers to leave a survey in your order confirmation email. .
Contact Positive Reviewers
If someone is leaving you a positive review, they went out of their way to say thanks. If you did the same, you'll solidify a true fan.