ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2017-07-29

High quality

"I ordered a premade case. It turned out great. It was a little pricey, but totally worth it. The promo code BACK2SKL helped, 30%off.

Also promo code THANKYOU IS 25% off
"


1/5

2017-05-23

very bad support

"Bought a case from them. The top and bottom split in half. Emailed their support, and they didn't even try to help. Just denied the claim since it was past 30 days, and blew me off. I thought buying an expensive case from a legit retailer would lead to better support. But I have received better support even when buying cheapo cases on amazon than the support I received from skinit. Not worth buying from skinit.....I recommend avoiding skin-it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2017-05-13

Bait and switch

"Try to find their hidden disclaimers and read them first (i personally didnt see anything during the ordering process. They just nod and take your money). Nothing worse than placing an order to have it canceled days later, after they charge your credit card. Bait and switch. Artistic or not, if your custom (non-pornographic, non-copyrighted) artwork contains any form of ****, even in good taste, or something else they dont like... you will not be allowed to proceed. If you wish to spend 40+ dollars on a smiley face, i suggest u buy a cheap case and a sticker.. then Affix the sticker to the case. I will find something better. Don't waste your time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-04-19

Absolutely NO response to customer inquiry about problems with order

"Ordered a skin for my Lifeproof case that was made the wrong size. Sent 3 email messages with no response. Called the company and was on hold forever and gave up. Filed a dispute with PayPal and the company still hasn't responded. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2017-02-28

The worst ever

"Real simple three words and a house emoji and the screwed it up major. They would benefit greatly if they sent a pre print image to you to confirm it's correct. Customer service is non existent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-02-03

ABSOLUTELY IN LOVE!

"Oh my! I honestly thought it wasn't gonna be as good as I thought it was! It fits perfectly on my iPhone 7! I wanted it to be a Anniversary present and it came right on time as it told. Everything looks amazing! A plus is they give a cleaning wipe! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

1/5

2017-02-01

HORRIBLE

"Im a kid and I wanted to make my beats look cool. I was so excited for them to come. When they came they looked cheap. They didn't fit. I am so mad. On skinits they don't even have a review page. What a ripoff! If I was older I would ask for my money back. But no one will care about a kid.

If you are going to buy skinit products don't and go somewhere else. Also the shipping took forever. HORRIBLE PRODUCT NEVER GOING TO BUY AGAIN. SKINITS ****!!!!!!!!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

1/5

2017-01-05

This business is going to FAIL!!! Placed order 10 days ago and was charged. Log into acct. and no order was placed??!! FU!

"What a waste of time & money, ordered 2 ps4 skins for Birthday presents and was charged promptly. After waiting 10 days and still no email with tracking #(like they said) I logged into acct and there is no order pending or shipped! WTF. Don't bother calling customer service as they don't have ANY! Tried multiple times to call and could never get ahold of anyone, totally ridiculous. DONT WASTE YOUR HARD EARNED $$$$, YOU WILL BE DISAPPOINTED. Wish I'd read all the BAD reviews before being ripped off. Thanks SKINIT"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

1/5

2016-07-21

Doesn't Fit

"I ordered a skinit skin for my tile. None of the stickers were big enough, leaving a white edge all around the sticker. The long pieces for the edges weren't long enough, leaving a white gap at the bottom of my device. It's really a terrible product. Don't believe the pictures on their website that have perfectly fitting skins; they must have been photoshopped. There are other, much better, products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

1/5

2016-07-16

HORRIBLE CUSTOMER SERVICE

"I have been trying for days to place an order for 8 skinit products. There is obviously something wrong with their website. It keeps giving me an error when I attempt to submit the order. I tried different types of payments to no avail. I called and spoke with a very cordial young woman but she could not solve the issue. I wrote to the company.. no response. It wasn't until I found this site that I realized I am not the only one that thinks the company's customer service is lacking. They obviously are not interested in sales. Not sure how they stay in business? I am fortunate I found these reviews before actually spending any money and grateful the website didn't work
.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-03-24

"first of all, skinit has TERRIBLE SERVACE it took forever just to place my order not to mention that it took an extra week for it to be delivered. Second, THE PRODUCT SUCKS!!!!!! they guarentee a perfect fit! Well, i can guarentee that it does not fit. Lastly, i dont know anybody who gets a plesure out of paying upwards of 10 dollars for a crappy STICKER . In all DO NOT BUY ANYTHING FROM SKINIT!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-23

"I created a custom Spider-man skin with some wallpaper images I found on the internet. The print quality is excellent, the skin toughness is much better than I thought it would be (quite thick/strong!), and it fit perfectly on my Nokia 635, allowing full function of the speaker, mic, camera, etc. Fantastic work! I would definitely order from them again and I've been showing off my custom skin to all of my friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-20

"I ordered an iphone 5S custom case on their website. It was really easy to create what i wanted. When I ordered, the confirmation said it was an iphone 6 case (different size). I called customer service and they said they cancelled it and I redid it. (thinking i may have selected the wrong size by accident). I did the process again and same result. Something is wrong with their website! When i called again, they blamed it on me and said I did it wrong and just sent out the wrong size (3 weeks later). How can a company get away with this?"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-25

"I don't know why this place has so many bad reviews? I ordered my son a laptop skin and I got two free xbox controller skins with my order. They all came perfectly! The order took a little longer than expected (but that was because of the holiday) but I let them know I really needed it before Christmas, and they expedited it for me! To anyone complaining about quality of the picture.. perhaps you aren't giving them a large enough picture to blow up? You need very large high quality pictures to begin with! Mine are PERFECT. Thank you so much guys!! It was such a nice personal touch to my sons gifts. http://i.imgur.com/MGZfsFA.jpg http://i.imgur.com/RaZLOBf.jpg http://i.imgur.com/LbcMwoF.jpg"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-12-12

"Worst Customer Service I have ever received. I ordered a skinit for my son for Christmas was told it would be delivered on Thursday December 11 nope it was not. I called and they told me it was my fault for the shipping I choose and it could take up to another 15 days for it to be delivered. Do not order from this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges