ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2010-09-16

"I ordered a Nikon 300 and was called back by Michael who told me that the 300 was discontinued and all the features of its replacement the 300s. I was impressed with the price and knowledge of their sales staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2010-09-13

"Shopdigital has been great to work with. Try a soft-sell on accessories, but good service so far.

They asked me to complete a review while I was on the phone and the rep prompted me to give them the highest rating on a survey as we spoke - for a free case or filter. I agreed to purchase a 4GB memory card for $34.95. When I received the camera, filter and card I learned I had been charged $49.99 for the card! So, the free filter and free shipping weren't really free apparently. Won't buy from Shop Digital again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-09-13

"ShopDigital has been great to work with. I haven't received the camera yet, but everything else seems to be going well with my order and I'm excited to receive the camera!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-09-13

"Overall it wasn't a bad expeirence. They had a little bit of trouble getting my address correct.However, the did work quickly to get this resolved with UPS. Which delayed the delivery by only 1 day. Overall I am happy and would purchase from them again. The had a lower price than anywhere else that I saw."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-09-08

"Good website and received followup call to verify order information."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2010-09-02

"Easy ordering, had customer contact, have not received product as it was just ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-11-18

"I purchased the amazing Nikon camera kit while shopdigitalcorp was on Ebay as Stingray electronics. Never got the camera and still have not gotten my $910.00 back from them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-07-30

"I ordered a VPL-VW60, 900 ANSI Lumens, HD Wide-screen Home-Theater 1080p LCD Projector.
The price looked good. They first contacted me to try to sell me a 200 hour bulb for $600+, a 400 hour lamp for $900+ or a 600 hour lamp for $1100+. I told the guy that the projector should come with a lamp. He told me that for the advertised price he could not include the lamp, he cancelled the order. (It didn't say that in the ad which falsely influenced me to give them my credit card #)
In another order, I ordered (2) GPS systems but they were "sold out" order was canceled by Shop Digital
This is a case of Bait and Switch, I have already contacted the Federal Government regarding this fraudulent internet activity.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-07-16

"I ordered a Denon receiver on June 12, 2008 and called to confirm on Jun 13. After a few weeks, still no shipment had arrived, so I called. On my fourth try I got a human named Steve (I think this is the same guy I spoke to to confirm the order a few weeks earlier). Steve seemed apologetic, and offered to include a free HDMI video cable "for my trouble" ... along with shipping via 2-day FedEx to get it here with no more delay.

That was two weeks ago. As of July 16 the product has not arrived, it's nearly impossible to get them on the phone, they don't return calls, and don't answer emails.

I've asked that they provide proof of immediate shipment, or cancel the order. We'll see.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-06-24

"I ordered this item on 6/17/2008 on eBay. The listing stated that the item was In Stock and ready to ship.

I called that afternoon and the next day to confirm the order and ensure that it was in stock and would ship out right away. All agents told me everything was good to go.

A week later, after no shipment email, I call in the morning and they said that the order is shipping that afternoon and is ready to go and I'll get the tracking number in an hour. I call back 2 hours later and they say, "We told you that we have to get the item from our distributor and so you should have the item shipped out within 2 more weeks".

Basically, these guys lie so much that they can't even keep it straight anymore.

I've bought hundreds of items online and this is the first time that I've had an issue with receiving a product.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-04-30

"Important to keep in mind that the receivers they sell are NOT covered by manufacturers warranty because they are not an authorized dealer/reseller. They have a 15-day return policy for unopened items only. In other words, if it breaks after two weeks, you are screwed.

I could bore you with a detailed account of what happened to me, but I will just say that this company would rather give you the run-around than actually solve your problem. When I email them, they email back telling me to call them. When I call them all I ever get is an answering machine. I left messages, but no one ever called me back. So I emailed them again, and they email back saying to call them. It's an endless cycle until you give up.

This company doesnt care about its customers once they get your money. They have great prices because they are not authorized resellers. Their return policy is lousy and it is the customer that gets screwed in the end.

My advice: you get what you pay for - and these guys are living proof. Pay a little more somewhere else and get the treatment you deserve as a paying customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-01-08

"Bought Panasonic AG-DVX100B through there eBay outlet. Call them before transaction and confirm this is US unit eligeble for warranty. Got GREY MARKET unit with Japanese instruction. But unit is working so I decided to work with them. First, they denied everything. At second day, spoke with guy named Richard and he admit the fact they are not Authorized sellers. He offered free 3-year extended warranty from RepairTech (which is reputable company) in exchange for positive feedback on eBay. Duh. Warranty card received and registered, no problems there. It shall be Panasonic-Pro miniDV tape as part of the package. Never get one. Never get English manual ether (but it is okay got one from Panasonic site). So, the conclusion: They do have a stuff at reasonable price as long as you okay with GREY MARKET, willing to touch them for extended warranty and live without factory one (also, forget about any manufacturer offers and packages) and don't mind print you own manual. I work-out deal with them, but I am dissatisfied, because they DID LIE to me over the phone before transaction about status of the product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-11-04

"Ordered a canon lens which was processed without any trouble. However got the product which did not include a canon packaing neither a warranty. All these when the product was advertised as US product with warranty. It is quite probable that I have been shipped a refurbished product for the original price."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-09-14

"I ordered a denon avr 2807 - be aware they are not an authorized dealer - so you get NO warranty from Denon. The extended warranty they sell is a joke - they told me I could go to any authorized dealer for repairs - Best Buy or Circuit City - that is a complete lie - I got a bad unit, Denon wouldn't honor any warranty - no authorized dealer would take it because it wasn't purchased from them, Shopdigital told me to call the warranty company - but shopdigital sent me a warranty for a digital camera - I still don't have the right warranty card, I can't find anyone to repair the unit and I'm out over $800. So stay away from them unless you can afford to get a bad piece of equipment, pay extra for a useless warranty and have no where to get it fixed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2007-08-09

"Overall, I'm satisfied with Shopdigital.com. They took longer than I expected to actually ship the order (about 5 days), but my Pentax K100D was exactly what I expected. Packing was done professionally, the product was new in the box and everything was included. So in exchange for a couple of days, I saved about $40 from other retailers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A