"I have been using rebtel since 2013. It used to be great. Not anymore. I always have difficulty connecting. What's the point of using a telecom company if it fails to connect you 90 percent of the time?
I have now made a decision to look for an alternate company in case rebtel doesn't connect me. I haven't yet decided to totally abandoned Rebtel, not yet."

"My account frequently is locked. The customer service always replies one week later. It's very upsetting when you have to make important phone calls and notice that you do not have access to the service.

THEY SHOULD WORK ON THAT INSTEAD OF RESHAPING THEIR WEBSITE !!!"

"I did buy the offer rebtel has for 35 minutes which is $10.00 but never got it
when I did try to call my family in Cuba all it does its rings....and there is people waiting for the call, this is the worst place to waist your money the worst experience I have ever had trying to call my family in Cuba, I wish I could rate this company less than a STAR....I will not refer anyone to this company at the contrary I will tell anyone I know how bad it is ....

thank you for your this bad experience Rebtel."

"A few years ago I connected with Rebtel for the first time - and at first the service, prices and prompt replies to my questions made a lasting good impression: I needed an cross platform app that enabled cheap international calls using smart-phone and PC.
For that reason I established a balance, intended principally to enable international calls from my PC.

Very suddenly the PC call app was discontinued unilaterally by Rebtel. I inquired as soon as I found out (in 2013 in believe) and I was informed that reinstating a pc app "is in the road-map".

Now we are in 2015 - and it seems that the "Road-map" is lost, and I requested reimbursement of my Rebtel balance and to my admonishment received a negative reply!
The excuse was that PayPal does not allow a refund after more than 90 days!
All I know is that paid Rebtel case for a specific service, the service I paid for was terminated ‘till an as yet unspecified date, and Rebtel refuse to reimburse me?
The excuse that Paypal do not allow refund after more than 90 days is a lame excuse because PayPal certainly allows issuing a new payment (simply do not call it a refund..) - in this case from Rebtel to me for the unused balance of the account.

What began as a very positive service - became something totally different.."

"not to my satisfaction. loosing many minutes with dropped calls and not rectified."

"very good,but i think is time to reduce price to call cuba"

"Hasta hoy rebtel a sido la compañía de comunicación con la que me he identificado, sus servicios y la calidad son espectaculares, estoy muy satisfecho..espero que continuen trabajando para sus clientes como hasta hoy..."

"me enviaron una oferta y me engañaron en varias ocasiones."

"Rates could be better, considering we purchase from Canada but get charged in US dollars. :( However, great service. "

"Gracias ...muy satisfecha de la buena comunicaciòn..rápida y clara.
Saludos Dania"

"I always get good service from rebtel and often receive bonuses and deals which helps me because I call Cuba and it's the one country that is expensive to call...when I have a problem,usually it gets solved in a fast way? Thank you support team :-) Linda "

"I am very satisfied with rebtel always let me good offers,low prices for call my family."

"Uso Rebtel hace mas de 4 años y estoy muy complacida con su servicio super efectico y muy buena calidad de llamadas."

"Es la mejor forma de estar cerca de la familia,es económico y muy seguro cuando quieres hablar no importa fecha ni hora hay tienes la mejor opción .pruébalo !!!!!!"

"I am glad. Only I have problems with messages. "