"Fast, competent service. We got our refurbed G5 overnight and my business is back up and running. This is a class outfit run by cool folk. My highest recommendation"

"Heidi W.,

I meant to write to you a long time ago to say thanks for keeping us informed throughout the order process. Knowing what was going on made me far less anxious about delivery of drive.

Great customer communications, in my book!

Thanks again,
Natalie
"

"PowerMax is great. My order was handled by Heidi Wheeler, who graciously accomodated my finicky and fickle requests (over email and phone) and made sure I got the computer I really wanted. Couldn't be happier, and will be purchasing my Macs here from now on."

"I ordered an Ipod Touch for Christmas and was impressed that an actual human being acknowledged that my order had been processed. The package came extremely quickly in good condition and in plenty of time for the holidays. It was just so refreshing to find a company that still finds customer service a priority. I would highly recommend buying from PowerMax - I'm keeping them listed in my favorites!"

"I will come back to order from this store. As I was offered help and information on the product I was interested in. Mr. Mead helped me with my order "What a great guy" very informative. When I received my order, it was just like what the sales person told me it would be! No surprises and the quality of the product was great. I would recommend this place to anyone who misses great customer service, (With a live person)can't wait to order from them again.

Grateful Customer,
T. Smith "

"I have used PowerMax for almost a decade. Gary Mead is a great sales rep. I have never had a problem. Trade-ins and purchases have always gone smoothly."

"I've ordered two computers from PowerMax within the last year, both used Mac laptops. The experience has been excellent. Maiya Kennedy, my product rep, and Dennis in tech support, have both given exceptional service, and have went out of their way to be helpful to a new switcher to the Mac. I would recommend PowerMax to anyone looking for excellent sales & service. Fact of the matter, I already have!"

"I have been doing business with PowerMax for over a year now and have had the very best experiences with them. Gary Mead in an outstanding rep and always provides top-notch service and support. I highly recommend this company."

"I ordered a 15 inch Macbook Pro last week. The Laptop somehow made it to my haus one day after the payment cleared. I'm not sure how PowerMax manages to have the BEST deals while simultaneously having such extraordinary customer service. "

"Today I ordered an Imac computer from PowerMax.com I received an email from Gary Mead stating that they could not verify my address, and that I would need to call him to do a quick identity check. The identity check was that I was to fill out their special form, and send them a photocopy of my drivers license and credit card. As a person who shops on the internet on almost a daily basis I find it strange that they are having such difficulty verifying my address. I have never been asked to send photocopies of my identity before, and I am sure that it will only take me a few minutes to find another seller who will be happy to have my business. Regrefully I will not be doing business with PowerMax."

" I jusr received my order of Brenthaven MetroliteII from Powermax. I just want to thank them particularly Gary Mead for the good service. He kept us updated and their response was quick. This is my first time to transact with Powermax and at first, I was hesitant as I did not know if they were legit since they offered the lowest price(60% lower) on the product I ordered. I'm very happy and satisfied with the service given to me and I will surely recommend powermax to my other friends. Definitely, I will look up this site first in my future online shopping before looking anywhere else. Kudos and keep up the good job.:) Eloise V.L., Long Beach CA"

"I must say that powermax is great!
Their service is above and beyond anyone else's out there today. It's just impeccable!
I have placed many online orders with mnay different companies and the service I received from powermax and specifically from Heidi was unparalelled. She was professional, courteous, and extremely patient and helpful with every last detail of each one of my orders. Everything was shipped right away as prommised and emails with shipping info were provided immediately! There was no need to sit there and wonder if and when my items were coming. Peace of mind is priceless!!
I would defenitely recomment powermax and Heidi to anyone out there who is looking for low prices and out of this world customer service. MT"

"On July 29 I came across PowerMax, who had the lowest price I have found for a Gitzo GT3541LS tripod.
Additionally there was free shipping offered too.
I called PowerMax and spoke with a Ms Michelle Ryther about buying this tripod. She checked inventory and found that the tripod was on back order from the distributor for 2 to 3 weeks.
Michelle asked me if I wanted to place the order and wait for it to ship.
I said yes because of the low price.
As time went by Michelle kept me up to date on the progress of the order.
I began to realize that price was becoming secondary and customer service was beginning to enter the picture.
So far my credit card had not been charged just as Michelle had told me it would not be until the tripod shipped.

Well, today I get an email from Michelle telling me the tripod was on it's way to Texas! That is 3 weeks and a couple of days since my first phone call to PowerMax. I have to say they hit the shipping date square on target.

Michelle has provided customer service that I have not seen in years, if at all.
Today, although I appreciate the low price, much more important is the customer service PowerMax provided.
I told Michelle that her boss should give her a raise, and I am serious!
So boss, if you are reading this, and I hope you are...... GIVE THAT GAL THE RAISE SHE DESERVES!
She has provided unmatched customer service with my order.
So I suggest to any of you out there who may need an item soon to call PowerMax and ask to speak with Michelle Ryther.
You will be pleasantly surprised!
This was my first purchase with PowerMax and I put them on the same level of customer service as Crutchfield. And believe me that is saying something!
pg"

"I've been a customer of PowerMax for almost a decade. From my Mac G3 to my Mac G4 and my ipod Touch I've just ordered an iPad from them. What distinguishes this store from myriad others is the personal touch. Being able to talk to friendly, knowledgeable people like Maiya is not only refreshing but a distinct pleasure. In this day and age this is a rare business model and one I appreciate to the point of doing repeat business with them."

"The folks at PowerMax treat customers in a way that most merchants don't take the time to. They go the extra mile to check with the customer and they make you feel valuable as a customer. The Mac was carefully packaged and they included extras in the box. This was one of the most pleasant internet transactions that I have ever had. Many thanks to the PowerMax team. You are consummate professionals. It is a certainty that when I need any Apple product this will be the FIRST place that I will shop."