"My purchase of my iMac from PowerMax was absolutely perfect. The trade in value they gave me for my old Mac was very fair and the process was smooth and easy. Heidi Wheeler and all others I spoke to had a high knowledge of the Mac line which made my decision of what I wanted easy. I never felt pressured or felt i was being directed towards more than i wanted to spend. They under promised and over delivered in the service and communication throughout the entire process. I would highly recommend PowerMax for the purchase of a new or used Mac and any other accessories needed."

"Thanks for the fantastic service! Pkgs arrive on time, every time and your customer service is outstanding. Also, the items I've ordered are just as described. You've also called me for clarification and helped me get the right product for my needs. Many thanks to my favorite tech store!!
Angie G"

"I bought a used and certified Mac Pro recently. The customer service was fast, friendly, and went above-and-beyond what was required. The computer has exceeded my expectations, and I am 100% happy with the shopping experience at PowerMax. I will definitely be buying from them again, and recommend them highly to anyone. "

"I love this company. Great people, easy to work with. They always deliver on what they promise.
I can't see a better way to buy tech these days. Thanks for the Apple iDevices I've gotten so far. "

"My experience with PowerMax was nothing but a pleasure. I tried to sell my MacPro independently with no success so I decided to give them a try. It was Gary that helped me with the process. From start to finish he was with me and made sure that all instructions were clear. I felt that the agreed upon price was appropriate. Once I had the Mac shipped, receipt and acceptance were fast and efficient. The agreed upon price was credited to my account and that was it. They know how much credit I had and Gary was there for anything that I wanted to order. With my last order which used the last of my credit, I owed a bit, about $5, and Gary was able to waive that and had free shipping. I would definitely recommend doing business with them with confidence. Gary was the one that helped me but I imagine that any of the sales folks would have the same dedication. I was not asked to write this review, I did so because I believe that letting the world know about good service is the most effective compliment I can give."

"I'm a speech therapist/teacher of the deaf and a Apple Forever user since the Apple IIe! I don't have the resources for a new computer every time; I know exactly where to go for the best deal. I have bought refurbished desktops from Power Max for 10 years and the staff there can't be beat for their patience with my many questions, kindness, care and service!! I currently own my first pre-owned laptop from PowerMax because the staff asked about my specific personal and professional needs in a laptop. Then they gave me a price list of various pre-owned laptops with full descriptions of what each unit could/couldn't do and what software and chips would be pre-installed---so I could make a well-informed final choice! You can even ask for advice/help post-sale with quick Apple system software questions or go to PowerMax's pre-set forums/blogs for answers...which can be very comforting if your computer is past the original Apple Care warranty or you couldn't get to an Apple Store soon enough. Only once in 10 years, did I have to return a PPC desktop that developed a problem during its warranty period, and it was promptly handled and returned to me. If you need a solid, pre-owned computer and buy their extended warranty--it's a trust! I have recommended PowerMax to friends, too. If money is an issue and you need a used computer from a reliable, honest, competent Apple Re-saler/Repair company, use PowerMax! They are like a trusted friend!"

"I am a case manager for a non-profit organization. While researching programs that accept iPad trade-in’s to put towards the purchase of a new iPad, I came across PowerMax. PowerMax offered me a quote much larger than any other trade-in program company and after talking to a PowerMax representative I decided to give them a try and pray for the best. I was initially nervous and a little bit skeptical about the whole process, especially because the iPad I would be trading-in, didn’t belong to me, but to a client. My worries began to subside after communicating (phone and email) with Gary and Stephan, the two individuals assisting me through the trade-in process – they were wonderful! They answered any and all of my questions promptly – usually the same day, if not the day after. They were very helpful and extremely personable. I am usually not an individual that would take the time to write a review, but I was truly impressed by the customer service I received and would recommend PowerMax if you are looking to trade-in your old iPad (or any other product) or purchase a new one.

I received the trade-in credit and purchased the new iPad just today, so that is way I have given PowerMax an N/A score in regards to the shipping process - but I don't anticipate any issues based on the service I have already received. "

"Downsizing into a small apartment I wanted to replace my perfectly good 24" iMac computer with an Apple MacBook laptop, but wanted some trade-in for my good iMac. An Internet search brought me PowerMax where I opened a dialogue with very helpful staff. They helped me with options for what I should get and offered a very reasonable trade-in price for my iMac. Once I decided and placed my order, everything went very smoothly. Their support staff were very helpful via several phone calls in guiding me step by step through a speedy transfer of my data from the iMac to the new PowerBook Pro. I feel I can highly recommend PowerMax as a great source for Apple products.
"

"I just purchased my second MacBookPro in nearly 7 years from PowerMax. We've also purchased an iMac, iPads, iTouch, and several accessories and software from PowerMax. I've always been treated with respect and never felt belittled no matter which question I asked (and some were pretty elementary, I suspect). There was no consideration on my part to even going elsewhere to purchase the most recent laptop. Heidi Wheeler assisted me as though she was reading my mind when I was in the decision making process as to which laptop to purchase. I always know that the support staff is at the end of the phone to assist me as well.
I simply cannot say enough good things about PowerMax, their staff, and the products offered. I would go back to them in a heartbeat for any Apple related purchase. Not paying sales tax isn't all bad either along with free shipping when the order is over a certain dollar amount.
THANK YOU POWERMAX and a special thank you and loads of appreciation to Heidi Wheeler.
For those who may wonder, I ASKED PowerMax if I could write this review. There was never a hint of them asking me to do it. "

"Hi Gary,
Just wanted to drop you a line to let you know I received all the packages and spent most of last night playing with my new toy!
Thanks for the quick delivery - and as always with Apple products the effort to set up was a breeze.
Thanks again, and we'll be in touch for the next upgrade!
Susan"

"Another totally "gruntled" customer for the Oregon vendor of gently used Apple products, and other stuff.
Just received my fourth purchase from Powermax, and as usual- I'm delighted. Good price for the computer, free shipping, prompt delivery. I could go on, but you get the idea. Can't convey how helpful Michelle, and the rest of the crew are to a 90 year old computer novice."

"The experience was great. Michelle was great. I've never written a review before, but this purchase warranted it. She was great, equipment as advertised. All Great, thank you Michelle and PowerMax."

"I love PowerMax. I've ordered both a refurbished imac and a refurbished laptop from them. I've had both items for several years and they are still running great. Both arrived looking like new! Their level of customer service is unbelievable. A real person helps you make the right decision. I'm currently getting ready to upgrade my imac and spoke to them about their trade in program. Sounds like a win/win situation for me to trade-in and up!
I've also recently ordered a refurbished ipod touch for my daughter. I assume we'll get the same great service!"

"Stephan Mays and Joe Inman went above and beyond to help me with my computer woes. When a part for my refurbished iMac was on back order they set me up with an alternate iMac that was exactly like my old one, if not better. They even transfered my old hard drive so i wouldn't loose any files. They were patient and supportive with me even when I called and emailed once a week to check on the status. They are the best in my book and I will ask for them the next time I use PowerMax."

"I wrote a bad review, but after calling powermax, it turns out that only email with shipping information is missing, but the item was shipped in time as promised."