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Product & services pricing
4.69/5
Chance of future purchase:
4.82/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2017-09-08

Good Customer Service

"I made an error in my order. I called and left message. They later called back and corrected my order without issue. Order arrived quickly and correctly."

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Verified
4/5

2017-06-22

Some trouble checking out online. Otherwise great experience .

"I went to place my order 5 times and on each occasion I was informed by the webpage hat my order was declined. The order actually went through 4 of 5 times. Luckily my credit card company was able to see this activity and inform me about it so that I could resolve this situation as soon as possible. I don't suspect that will be an issue.

The great part about this site is that is was easy to navigate and find the parts I was looking for, as well as differentiate between the parts i wanted and similar parts.
"

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Verified
5/5

2017-04-03

Excellent!

"My local dealer couldn't find the part I needed. Cross country had it in stock, and shipped it free. I got it in a few short days. I would definitely recommend cross country cycles. "

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Verified
5/5

2016-03-30

Fast and Accurate!

"quick, easy, and correct... what more could you ask?"


Verified
5/5

2016-03-09

They know the stuff!

"No problems..all good! they know the products and get them to you fast!

"

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Verified
5/5

2016-01-29

"pleasure to do business with"


Verified
5/5

2015-10-15

"Easy ordering, fast shipment, and they sent tracking info quickly.

Part was exactly what I ordered and fit perfectly. Would buy from them again!
"


Verified
5/5

2015-04-28

"Pretty straight forward. Order parts, receive confirmation e-mail, receive shipping information via e-mail, hey my parts are here. Good prices, reasonable shipping time, and easily accessible customer service. "


Verified
5/5

2014-12-31

"great service and attentive people!"


Verified
5/5

2014-11-05

"Great seller! Will use again."


Verified
5/5

2014-09-29

"Bought my Ducati from Cross Country in 2007, and I've always been happy with the service/parts dept."