"Overstockdigital was by far the lowest price that I could find on the web, plus they offered free shipping which was great."

"All I can say is that I was very pleased with the way that Overstockdigital worked very hard to rectify a shipping mistake that I made by not putting an alternate shipping address when I initially placed the order online with them.
Basically my story with Overstockdigital is as follows:
I ordered a camera and needed it by a deadline I found Overstockdigital was the cheapest price on the camera so I went with them I put the order in and had it shipped to my house.
Unfortunately I wasn't thinking at the time that I would probably need a signature being that it was an expensive camera.
I contacted UPS after they made the initial delivery attempt only to be told that the closet center to me was about 8 miles away and that my only 2 options were to contact the company that sent me the package and either have them allow me to pick it up from the center or for Overstockdigital to have the package shipped to another address but that the second option would like be a cost associated with it.
After hanging up with UPS I called Overstockdigital and spoke to Marlene in customer service and explained to her my situation, she asked me which option I preferred so I told her id rather it shipped to my job because I didn't want to have to drive 8 miles out of my way especially since I have 3 kids at home.
Understanding my sticky situation Marlene asked if I can wait on hold so she can see if she could have the address change fee with UPS waived as a customer courtesy so I said sure.
Marlene came back to the line and told me that she got it approved and that I wouldn't need to pay any additional fees and that I would have my camera in time for my deadline.
I was really so happy and just wanted to say thanks to Overstockdigital and Marlene for taking care of my situation even though it was my error."

"My order with overstockdigital.com went without a hitch got everything I needed at a great price, and with a remarkable shipping time, and process.
Besides for everything I listed above one thing that really stood out to me with overstockdigital.com was the fact that they were not quick to rush me off the phone and answered every single one of my questions."

"I placed an initial review of poor customer service, but within 24 hours I received a phone call from Harold, a manager, to inquire about the service I had obtained. I have to admit, I was VERY impressed with Harold and the reason why I chose to complete my order with Overstockdigital. I will continue to shop with this company as long as people like Harold remain at the company. Harold......thank you for the quick response, and you will have a repeat customer and someone who will refer business your direction. Thank you."

"Overstockdigital is a scam plain and simple. Here's what happened to me in a nutshell:
I ordered a Canon lens online. Overstock digital called me and made false claims regarding the lens I ordered and convinced me to buy a different lens at roughly 1.5 times the street price.

Detailed description of the events:
7/27/13 I placed an order online for a Canon EF 70-200mm f/2.8L IS II USM from overstockdigital.com
7/27/13 I received an email confirming my order.
7/29/13 Logan from overstockdigital called me and told me that the lens I ordered would not stop down to f/2.8 when mounted on a Canon 60D, (my camera body). When I questioned him about that he told me that he owns a Canon 60D and that he has used the 70-200mm 2.8 lens, and that is will not stop down below f/4.5.
7/29/13 Logan went on to say that Overstockdigital had a smoking deal on a Sigma 70-200mm f/2.8 lens which does stop down to f/2.8 on the Canon 60D. So I changed my order and purchased the Sigma 70-200mm lens for $1849.98
7/30/13 I did a little research on the web and saw that the Sigma 70-200mm f/2.8 lens routinely sells for $1249 from many other online retailers. However Overstockdigital had it listed as a macro lens, I though that might be why the price was so high.

8/1/13 The Sigma lens arrives and I actually like it a lot, but it's not a macro lens, so I know I'm going to call Overstockdigital, but it's after hours in New York.
8/3/13 I attended a gathering of local photographers. A local and very reputable camera shop had some demo equipment on hand including the Canon EF 70-200mm f/2.8L IS II USM lens. I mounted the lens on my camera and took several shots at f/2.8 At this point I know the statements made by Logan at Overstockdigital were intentionally made to deceive me, which is in a word fraudulent.
8/5/13 I made several phone calls to overstockdigital.com trying to reach Logan, but he was unavailable. I ended up speaking with Kevin at great length. I explained that Logan had misinformed me regarding the Canon lens and that I’d like to either be refunded $600.00, (that would bring my cost down to $1,250, the “street price” on this lens, or I would return the lens if I could receive a full refund. Kevin advised me that there would be a minimum restocking charge of 10%. As we talked the restocking charge went up to 12%. I had 2 conversations with Kevin that totaled 73 minutes during which he agreed to refund $325 then he agreed to refund an additional $50. He also threw in a 5 year warranty, which I didn’t want.
8/7/13 I posted a negative review of Overstockdigital on ReselleRatings.com
8/8/13 I sent an email to Kevin at Overstockdigital detailing the events that had previously occurred and outlining 2 remedies that would appease me.
8/8/13 Kevin called and offered to refund another $150 which fell short of my requested $225, however by this time I had wasted several hours dealing with him so I agreed to settle for the $150. At this point Kevin directed me write a review on ResellerRatings and he directed me to write “I had a great experience with the company”.

I then waited for the pending transaction of $150 to be applied to my account. Frankly at that point I was swamped with work and I neglected to get back to ResellerRatings to change my review. I apologize to anyone who was misguided into dealing with Overstockdigital.com due to reading my coerced review. "

"I just received an order that i made with overstockdigital.com.
They made the order process so simple and easy, they had a very big selection
so i didn't have to shop at a few stores to get every thing that i needed.
After my package was delivered i wasn't sure how to use the equipment i bought as
iam a newbee so i called overstockdigital and they walked me through step by step on how to use it which i was not expecting at all!!!!!
I have nothing but great things to say about overstockdigital because not only were they very knowledgeable about what they sell but most important they have the best pricing around. "

"Great service and prompt delivery with reasonable and competitive prices..."

"There was some miscommunication and the issue was resolved very fast. I turned from angry to happy."

"Quick and easy service, friendly customer service. Would shop again!"

"The customer service from Kevin was very good and very quickly helped with my request. "

"Jason was extremely friendly and helpful and received the best customer service from him when I received the wrong item."

"I bought a video camera for the birth of my first child and I selected the free 10-12 business day delivery without thinking that I may miss it.
Worried that I may not get the video camera in time I called them and asked them how much it would be to upgrade to faster shipping.
They told me it would be $24.99 but if I bought two accessories they would be able to waive the cost of expedited shipping so I figured why not I can use a battery and a case so I opted to go with those.
The rep actually gave me a better price on the two items than what was even listed on their website.
3 days later I received my camcorder well in time for the birth of my child.
I want to thank Overstockdigital.com for getting me the camcorder I wanted at the right price and proper time frame so that im able to capture these precious moments."

"Overstockdigital.com had a great selection on there website at really low pricing.

I placed an order with them for a Nikon lens that no one else had available.(even though I knew they probably were back ordered everywhere but there pricing was to good for me to pass up on).

after about an hour after I placed my order for the lens I received an email that the lens would be delayed due to a back order from Nikon.

So I called them and asked them how long it would be before the lens I had ordered would be available.

I was informed that it would be about 2 weeks so I told them that once they get it they should contact me.

About 3 days after speaking to overstockdigital.com they called me informing me that the lens was available and that for my inconvenience they'd upgrade the shipping.

I was extremely pleased because I thought it would be at least 2 weeks before my lens would ship, I also didn't expect that they would contact me before I contacted them.

All I can say is this company was very easy to work with and by far has the best pricing on the web.

GREAT PURCHASE!!!
"

"Logan was great and was so attentive to all my needs I really appreciate all his help. This has been one of the best experiences of any online ordering I have had"

"Thank you Jason for helping me in this order. At the end, I believe we made a great purchase. Thanks again. "