"I ordered a Shakespeare Marine Antenna which turned out to be the wrong one. I tried to call and was unable to get a phone response, automatic on hold then disconnected saying no one available leave a message. I left message twice and never received a return call. I put in two online inquiries Ticket ID: LUM-263728
Subject: Re: nuLime.com: Order #32731 Shipment Details
Department: Customer Service & Support
No response and the job I was working on is being held up with no answer to the problem."

"Received the order in good shape. The covers are very nice. Will use you again. +++++"

"I was wary of buying from nuLime due to a few of the reviews listed, but I read through the negative feedback and saw they were actively trying to fix any problems that arose from orders placed with them. I gave them a chance and I'm glad I did!

The price was the lowest available for the software, including shipping, and the order was processed quickly. It arrived in 2 days without a problem right to my door.

If I am looking for other software I will consider looking through nuLime for my next purchase."

"DONT BUY FROM THIS COMPANY.I WAS CHARGE 50 DOLLARS FOR A 13.28 PRICE FOR A PC GAME.THEY DO NOT ANSWER THEIR PHONE ."

"To sum up my experience with nuLime, i will use three words: Fast, reliable, informative. I got my purchase in a few days and knew exactly what was happening with my item. Thanks for the great service. "

"NuLime was one of the first merchants to actually have in stock the new product I had been waiting for. It was at a good price too, including shipping. Shipping was prompt. I would order from NuLime again."

"My product actually came early, and the package was in very good condition, I will order from them again."

"Products arrived in a timely manner and 95% of them were without defects. Only minor damage. Overall, great pricing and shipping."

"I was very satisfied with my purchase. I had had a VERY difficult time tracking down an out-of-distribution game from 2002. Imagine my delight to find it on sale for only $15!!! This was less than half the nearest competitor. I have to admit, it actually made me kind of skeptical -- was it too good to be true? who's ever heard of nulime? -- but everything went well and my game actually came a few days early. "

"The item price was very reasonable, the shipping was prompt, and the item worked flawlessly. There was not an overly large amount of communication with the transaction, but then again, it ws not really necessary. All in all, a very good experience, and I would not hesitate to do business with nuLime again in the future."

"Excellent company to buy from."

"I ordered bow sets, the first two seasons, of a TV show. Everything arrived quickly and in good condition. Overall, I'm very satisfied. "

"Easy transaction, quick delivery"

"First time to nuLime.com; Nice site easy to navigate and fair prices. Not the cheapest price but I felt they may be reputable. BUT, after I clicked "complete transaction" that is where the confidence stopped. If you want post-click service (I.E actually get your product or a response) I do not recommend this site.

I placed the order on items that claimed they were in stock and would ship in one business day. 3 days later still no order shipped even though I had received a confirming email that the order had been reviewed and the order was marked on the web site, "complete & awaiting shipment confirmation from warehouse." I tried to contact via phone number with only a recording and general mailbox so I contacted nuLime via web site. I received a form letter with no clue to why my order had not shipped. 3 more days passed with no contact or answers so again I reached out getting a no response. This cycle went for over a week with no one at nuLime knowing why the order had not shipped, but "we are looking into it". I finally opted to CANCEL the order.

Now 17 days after nuLime.com confirmed the order and 4 days after I canceled the order nuLime.com has still have not confirmed that the order is canceled. I have sent an email and submitted two tickets on the issue and I have not even received the courtesy form letter responce from their customer service group.

I am not sure what the problem may be nor do I care. The reality is every store has issues at one point or another and it's how we deal with them is what makes a loyal customer. We all have a choice.

Bottom Line: I can't imagine how I would be treated if I had received defective or incomplete order. This is one site I would never recommend and I would actually make a point to tell others to use caution. "

"i dont normally write reviews, but another company screwed me over(electotronics aka gpscrave.com), and i ended up getting my merchandise from Nulime.com. i placed the order, got 2 confirmation emails immediately, then the shipping tracking a day later. i got my stuff in a timely fashion and only paid pennies more than the crappy company noted above. read my review of electotronics to get the scoop on them. great product, great prices, and reliable... i will order from them again."