"I ordered 1 simple part for 1 side of my vehicle. I used the corresponding description for this item, reviewed it and sent it and waited for a confirmation email. Never received one.. so I went through my original order and the part seemed to be shipping. It then arrived a few days later in a Huge box. Clearly this was wrong.. so instead of sending me the 1 simple part for one side of my car, I received 4 of that part .... for the wrong side. I called, it seemed to go well. I was awaiting a shipping slip to send back and get the proper one. 2 full days went by with no communication. I called again... and again was told I'd be sent an email. I'm still waiting.. my car is still broken, and I have 4 unnecessary parts in my possession. Terrible communication and service. I now feel as though I'm getting the runaround and it's insane to me. What company wouldn't want their products back? And to satisfy a customer by simply sending the right one?.. it makes 0 sense. If I don't contact them, I don't hear a word. I'm not asking alot. Send me my product and I'll be on my way or, fully reimburse me. "
"You really can’t ask for anything more. The item was extremely competitively priced, and was shipped and delivered quickly. 100% will order from again. "
"Part did not arrive and no explanation from seller, asked for refund, got no response. Seller has poor communication skills. I don't recommend this seller; look else where for parts."
"Bad customer service they cancel my order without sending me an email or give me a call don’t make no sense to me"
"Fit, install, pickup, service, EASY."
"Part was promised on on 3/15. It's now 3/18 and the part is still not here."
"Order arrived after a week which is not bad and there was no problem with the item. However I never received the order confirmation email (I screenshotted the receipt page at least) and when I emailed them I never received a response, which made me think I got scammed. Would buy from them again but communication really needs improvement."
"Got the right part delivered quickly"
"Slow at filling and shipping order. Lack of updating status of order. 8 days still not shipped."
"never received anything:("
"Super easy to order. Received two days after ordering. Love it!"
"Ordered and provided all the info. However, never shipped due to incorrect shipping charges. Was never notified of this until I called and inquired. "
"Parts arrived quickly, in good packaging."
"Great pricing and parts were available next day. After ordering, I thought to check for price to install rather than do it myself. Price was right ($411) so I had dealership install. Easy peasy, and looks way better than the aftermarket tow hitches!!!"
"I was concern the parts may not arrived as I did not get any order number or email confirmation. Somewhat relieved when I called to verify my order and the parts dept representative provided order tracking number.
I was very pleased the parts received were exactly what I ordered. Installation was easy and expect them to last a lot of miles. Will be saving your website to order future parts I will need for my vehicle."